To qualify for an Aetna
Advantage Plan, you must be:
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Under age 64 3/4 (If applying as a
couple, both you and your spouse
must be under 64 3/4.)
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Dependents are covered up to age 24
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Legal residents in a state with products
offered by the Aetna Advantage Plans
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Legal U.S. residents for at least six
continuous months
Your premium payments
Your rates are guaranteed not to increase
for 12 months from your effective date once
you’ve been accepted for coverage. After
that, your premiums may change. Final rates
are subject to underwriting review.
Your coverage
Your coverage remains in effect as long
as you pay the required premium charges
on time, and as long as you maintain
eligibility in the plan. Coverage will be
terminated if you become ineligible due
to any of the following circumstances:
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Non-payment of premiums
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Becoming a resident of a state or
location in which Aetna Advantage
Plans are not available
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Obtaining duplicate coverage
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For other reasons permissible by law
Levels of coverage & enrollment
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You may be enrolled in your selected
plan at the premium charge.
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You may be enrolled in your selected plan
at a higher premium, based on medical
underwriting.
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You may be declined coverage based on
medical underwriting.
Medical underwriting
requirements
The Aetna Advantage Plans are not
guaranteed issue plans and require medical
underwriting. Some individuals may qualify
as federally eligible under the Health
Insurance Portability Accountability Act
(HIPAA) through the Missouri Health
Insurance Pool (MHIP) program.
All applicants, enrolling spouses and
dependents are subject to medical
underwriting to determine eligibility and
appropriate premium rate level.
We offer various premium rate levels
based on the medical underwriting of
each applicant.
10-day right to review
Do not cancel your current insurance until
you are notified that you have been accepted
for coverage. We’ll review your enrollment
form to determine if you meet underwriting
requirements. If you’re denied, you’ll be notified
by mail. If you’re approved, you’ll be sent an
Aetna Advantage Plan contract and ID card.
If, after reviewing the contract, you find that
you’re not satisfied for any reason, simply
return the contract to us within 10 days.
We will refund any premium you’ve paid
(including any contract fees or other charges)
less the cost of any services paid on behalf of
you or any covered dependent.
Duplicate coverage
If you are currently covered by another carrier,
you must agree to discontinue the other
coverage before or on the effective date of
the Aetna Advantage Plan. Do not cancel your
current insurance until you are notified that
you have been accepted for coverage and
are certain that you are keeping your Aetna
Advantage Plan coverage.
Things you
need to know
EASY-PAY
Simple Automatic Payments via
Electronic Funds Transfer (EFT)
Registration: Complete the payment
section of the Aetna Advantage Plans
enrollment form. Select the EFT option
to approve the automatic withdrawal of
your initial premium and all subsequent
premium payments.
Invoices: You will not receive a paper
invoice when you are enrolled in EFT.
Payments will appear on your bank
statement as “Aetna Autodebit Coverage.”
Terminating: To terminate EFT, you will
need to provide Aetna with 10 days
written notice prior to the date your next
EFT payment will be deducted. Without
this written notice, your bank account may
be debited for the next month’s premium.
You will then need to contact Aetna to
have funds placed back in the checking
account.
Refunds: To process an EFT refund
(placing money back in member’s checking
account), Aetna will require at least five
days after the withdrawal was made to
ensure valid payment.
Rejected transactions: If the EFT
payment rejects for any reason, Aetna will
automatically terminate the EFT and send
you a letter saying you will receive paper
invoices. Processing time to reinstate EFT
will be 30–60 days. If an EFT payment is
rejected, you will need to pay that payment
by paper check or credit card.
Timing: Payments for Cycle 1 accounts
(1st of the month effective date) will be
taken from your bank account between
the 3rd and the 10th of the month the
premium is due. Payments for Cycle 2
accounts (15th of the month effective
date) will be taken from your bank
account between the 18th and 23rd of
the month the premium is due.
4)
1-800-MY HEALTH | www.aetnaindividual.com
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