FDR 1066034 Page 2 of 9
What EXCESS Coverage Means
Car Rental Loss and Damage Insurance is an
EXCESS insurance plan. This means that this
excess coverage will reimburse the Cardmember
only for losses/expenses not covered by plans, such
as, the Rental Company's Collision Damage Waiver
or similar option (CDW), or partial collision damage
waiver, any personal auto insurance, employer's
auto insurance or reimbursement plan or other
sources of insurance. When these other plans
apply, a Cardmember must first seek payment or
reimbursement and receive a determination based
on the stated terms of such other Plans, that any
such Plans do not provide coverage before this
EXCESS coverage will reimburse the Cardmember.
You are not covered for auto rental within the
same country as your billing address. However, this
coverage is always excess of coverage or waivers
of damage provided by the Rental Company, and
to any Policy (Policies) the Cardmember is insured
under that provide similar coverage. No coverage
is available for Rental Autos rented in Australia,
Ireland, Israel, Italy, Jamaica, and New Zealand.
Vehicles Not Covered
Car Rental Loss and Damage Insurance does not
cover rentals of:
1.
expensive cars, which means cars with an
original manufacturer's suggested retail price of
$50,000 or more when new;
2.
exotic cars regardless of year or value, including
but not limited to Chevrolet Corvette, Toyota
Supra, Mazda RX- 7, Dodge Viper and Stealth,
Plymouth Prowler, Mitsubishi 3000 GT, Nissan
300 ZX, Jaguar XJS, Acura NSX, Mercedes SL,
SLK, S Coupe and E320 Coupe and Convertible,
BMW M3, Z3 and 8 Series, Cadillac Allante
and all Porsche, Ferrari, Lamborghini, Maserati,
Aston Martin, Lotus, Bugatti, Vector, Shelby
Cobra, Bentley, Rolls Royce;
3.
trucks, pick-ups, cargo vans, custom vans;
4.
full-sized vans, including but not limited to,
Ford Econoline or Club Wagon, Chevy Van or
Sportvan, GMC Vandura and Rally, Dodge Ram
Vans and Ram Wagon;
5.
vehicles which have been customized or
modified from the manufacturer's factory
specifications except for driver's assistance
equipment for the physically challenged;
6.
vehicles used for hire or commercial purposes;
7.
mini-vans used for commercial hire;
Note: Passenger Mini-Vans (Not Cargo Mini-
Vans) with factory specified seating capacity of 8
passengers or less, including but not limited to,
Dodge Caravan, Plymouth Voyager, Ford Windstar
and Nissan Quest, are covered when rented for
personal or business use only.
8. antique cars, which means cars that are 20
years old or have not been manufactured for 10 or
more years; 9. limousines; 10. full sized sport utility
vehicles, including but not limited to, Chevrolet/
GMC Suburban, Tahoe and Yukon, Ford Expedition,
Lincoln Navigator, Toyota Land Cruiser, Lexus
LX450, Range Rover or full-sized Ford Bronco; 11.
sport/utility vehicles when driven "off-road"; and
Note: Compact sport/utility vehicles, including but
not limited to Ford Explorer, Jeep Grand Cherokee,
Nissan Pathfinder, Toyota Four Runner, Chevrolet
Blazer and Isuzu Trooper and Rodeo are covered
when driven on paved roads.
12.
off-road vehicles, motorcycles, mopeds,
recreational vehicles, golf or motorized carts,
campers, trailers and any other vehicle which is
not a Rental Auto.
Losses Not Covered
Car Rental Loss and Damage Insurance does not
cover losses caused by or contributed to by:
1.
operation of the Rental Auto in violation of the
terms and conditions of the Rental Company
agreement (including but not limited to losses
occurring when: a person not permitted to
operate the vehicle pursuant to terms of the
rental agreement was in possession or control of
the vehicle; or, driving the vehicle outside of the
authorized rental territory);
2.
leased or mini-leased vehicles;
3.
costs attributed to the Commercial Car Rental
Company's normal course of doing business;
4.
intentional damage;
5.
illegal activity, such as losses where the Rental
Auto was used for, or involved in illegal activity or
felony;
6.
pre-existing conditions, damage or defect;
7.
being under the influence of intoxicants or drugs;
8.
war or military activity;
9.
radioactivity;
10.
confiscation by authority;
11.
wear and tear, including gradual deterioration;
12.
damage which is due and confined to freezing,
mechanical or electrical breakdown or failure
unless such damage results from a theft covered
by the Policy;
13.
theft of or damage to tires (flats or blowouts),
unless damaged by fire, malicious mischief,
vandalism, or stolen, unless the loss is
coincident with and from the same cause as
other loss covered by the Policy; and
14.
off-road operation of the vehicle.
Car Rental Loss and Damage Insurance does not
cover, and benefits will not be paid for:
1.
sales tax related to repair of damages, unless
reimbursement of such sales tax is required by
law;
2.
damage to any vehicle other than the Rental
Auto;
3.
damage to any property other than the Rental
Auto, owner's property, or items not permanently
attached to the Rental Auto;
4.
the Injury of anyone or anything;
5.
expenses assumed, waived or paid for by the
Rental Company or its insurer;
6.
expenses covered by the Cardmember's
personal auto insurer, employer or employer's
insurer, or authorized driver's insurer;
7.
value added tax or similar tax, unless
reimbursement of such tax is required by law;
8.
any Rental Auto used for hire or commercial
purposes; and
9.
depreciation, unless reimbursement for
depreciation is required by law.
How to File a Claim
A Cardmember must notify the Car Rental Loss
and Damage Claims Unit toll free at 1-877-581-8117
from Monday through Friday 8:30 a.m.– 5:00 p.m.
within 48 hours or as soon as reasonably possible
following a loss. A representative will answer any
questions a Cardmember may have and will send
the Cardmember a claim form with instructions.
Complete and sign the claim form. Written proof of
loss, which includes the claim form and all other
requested documentation (listed below), must be
received within 60 days following the date of the
damage or theft by Email at amexcrldp@ufac-
claims.com. If the proof of loss and other
documentation is not received within 60 days of the
date of loss, coverage may be denied.
Required documentation may consist of, but is not
limited to:
1.
our signed and completed claim form;
2.
an itemized repair bill;
3.
a copy of charge slip for the rental of the Rental
Auto, Rental Auto contract or machine generated
receipt to show rental was charged and paid for
with the American Express International Dollar
Card;
4.
a police report (if applicable);
5.
photos of the damaged vehicle, if available;
6.
a copy of the Cardmember's, authorized driver's
or employer's auto insurance coverage, or a
notarized letter stating no insurance;
7.
a copy of all claim documents and
correspondence, provided by the Car Rental
Company;
8.
a copy of the Rental Company's utilization log;
9.
a copy of the driver's license of the Cardmember
and/or authorized driver, unless the driver's
license number shows on the rental agreement;
10.
a copy of the written rental agreement, front and
back, which documents when the Rental Auto
was checked out and checked in; and
11.
information pertaining to other available
insurance coverage(s).
Cardmember cooperation with issues related to
their benefits is required. If all required
documentation is not received within 180 days of
the date of loss (except for documentation which
has not been furnished for reasons beyond the
Cardmember's control), coverage may be denied.
How Benefits Are Paid
All Car Rental Loss and Damage Insurance
payments reimbursable under the policy are payable
to the Cardmember; except that payment may be
made, at the discretion of the Insurer, jointly to
the Cardmember and the Commercial Car Rental
Company when the Car Rental Company has not
been reimbursed for the covered loss or damage,
or the Cardmember has not validly assigned his/her
payments to the Rental Company or any other party.
Rights of Recovery
In the event of a payment under this Policy, the
Insurer is entitled to all the rights of recovery that
the Cardmember, to whom payment was made, has
against another. That Cardmember must sign and
deliver to the Insurer any legal papers relating to that
recovery, do whatever else is necessary to help the
Insurer exercise those rights and do nothing after
loss to harm the Insurer's rights.
When a Cardmember or Commercial Car Rental
Company has been paid damages under Policy,
No. BDA101, and also recovers from another, the
amount recovered from the other shall be held
by that Cardmember or Commercial Car Rental
Company in trust for the Insurer and reimbursed to
the extent of the Insurer's payment.
As a condition precedent to coverage, the
Cardmember is required, and has a duty to fully
cooperate with the Insurer in any investigations,
subrogation matters or legal proceedings by
providing copies of any and all legal notices and
any and all statements, including sworn statements
and contributing any other papers and documents
to reasonably assist in the disposition of the legal
matter.
The master policyholder and insurer agree that
this policy is intended for administrative purposes
only and that the Insurer will not actually process
any premiums or claims. Additionally the master
policyholder will hold the Insurer harmless and
fully indemnify the Insurer for any liability arising
under this policy which will be the responsibility of
the master policyholder or their appointed claims
representatives.
Additional Information for You
In respect of this coverage given to International
Dollar Card members with a billing address located
outside the U.S.A. (the U.S.A. is deemed to include