Page 1 of 10 CBC 12800-31 (Rev 08/20/2018)
Department of the Navy
Civilian Benefits Center
Information for Newly Hired
Employees on Appointments
Entitled to Benefits
Congratulations on your new job! Pay is only part of the compensation you earn working for the Department of the Navy.
We offer a broad array of benefits programs to meet your needs and those of your family. Become familiar with your
available benefits by reading the information below so you can make informed choices.
Timeframes for Benefit Elections
Each benefit program has certain timeframes for initial enrollment as a new employee, as shown in the table below.
Program
Election Period from Date of Appointment
Life Insurance
Basic coverage is automatic; you have 60 days to elect optional coverage
Health Insurance
60 days
Dental and Vision Insurance
60 days
Flexible Spending Account 60 days (or by October 1, whichever is earlier)
Long Term Care Insurance 60 days (for abbreviated underwriting)
Thrift Savings Plan Automatically contribute 3% of basic pay, can change or cancel at any time
Civilian Benefits Center (CBC)
The CBC is the centralized organization within the Department of the Navy that administers the Federal benefits and
retirement programs for civilian employees. The CBC is responsible for the education and individual counseling of
employees about these programs. Benefits and retirement program information is available on the Office of Civilian
Human Resources (OCHR) Portal at https://portal.secnav.navy.mil/orgs/MRA/DONHR/Benefits. To access the OCHR
Portal, you must use a government computer with a “.mil, .edu or .gov” email address and your Department of Defense
Common Access Card (CAC).
If this is your first time accessing the Portal, you will be required to complete a simple
registration. Most elections need to be completed within 60 days of your date of appointment. Do not delay in contacting
the Benefits Line if you need assistance in making your elections.
GRB Platform
The GRB Platform is an automated, secure, self-service web application that allows employees to make health insurance,
life insurance, and Thrift Savings Plan contribution elections, review general and personal benefits information, and
calculate retirement estimates. Department of the Navy policy requires all civilian employees to make benefits elections
electronically. Paper forms are not accepted for these transactions. If you are ready to make a benefits election before
your personnel record is created, contact the Benefits Line. You can access GRB Platform from the Office of Civilian
Human Resources Portal at https://portal.secnav.navy.mil/orgs/MRA/DONHR/Benefits.
The Benefits Line
If you have any questions, please call the Benefits Line at 888-320-2917 from 7:30 a.m. - 7:30 p.m., Eastern Time,
Monday – Friday, except on federal holidays. The TTY number is 866-359-5277.
You may also email your questions to navybenefits@navy.mil
. You must include your full name, pay plan, grade, and
contact telephone number but please do not include Privacy Act or other Personally Identifiable Information such as date
of birth or social security number in your email correspondence.
Leave and Earnings Statement (LES)
You will receive a bi-weekly LES from your payroll office. It is important to review the LES each pay period to ensure
correct deductions have been withheld for your elections and to avoid errors for which you could be indebted. If your
payroll office is the Defense Finance and Accounting Service, information about your LES is available at
http://www.dfas.mil/dfas/civilianemployees/understandingyourcivilianpay/LES.html
.
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Federal Employees’ Group Life Insurance (FEGLI)
Most permanent Federal employees are eligible for FEGLI. Participation is voluntary, but if you are eligible, you are
automatically covered under FEGLI basic insurance, unless you cancel this coverage. FEGLI also offers three options in
addition to basic coverage. No proof of insurability is required for the basic or any optional insurance you elect during the
60 day initial election period. Proof of insurability may be required for insurance changes after that time.
Once you elect life insurance coverage, your enrollment automatically continues each year, as long as you remain eligible
for the program. You do not have to reenroll each year. However, if you would like to make a change in your life
insurance you can do so in conjunction with a qualifying life event, or by providing medical documentation. There is no
regularly scheduled open season for FEGLI changes.
Information about FEGLI is available at http://www.opm.gov/insure/life/index.asp.
Action Required if You Have No Prior Federal Service
1. Basic coverage is automatic and is effective on the first day you are in a pay and duty status in an eligible
position. If you do not want the basic coverage, you must cancel it by making an election in the GRB Platform or
by contacting the Benefits Line.
Your election using the GRB Platform is equivalent to completing the SF 2817, Life Insurance Election form,
mentioned in the FEGLI Program Booklet. Department of the Navy policy specifies that all civilian employees
must make changes to their benefits electronically. Paper forms are not accepted for these transactions.
2. If you want to elect optional insurance, you must make an election within 60 days from the effective date of your
appointment. You must make your election in the GRB Platform or by contacting the Benefits Line. Optional
insurance is effective the first day you are in a pay and duty status on or after the date you make your change in
the GRB Platform.
Action Required if You Have Prior Federal Service. If you have prior Federal service, your FEGLI coverage when you
are rehired depends on the length of the break in service between the two appointments.
1. If the break in service is 180 days or less, you are automatically enrolled with the level of coverage that you had at
the time of separation from employment. If you do not want this coverage, you may cancel all or part of it at any
time, but you may not elect to increase the coverage. If you are electing to decrease, you must make your
election in the GRB Platform or by contacting the Benefits Line. If you previously waived all coverage, you are not
eligible to enroll when you are rehired when your break in service is 180 days or less.
2. If the break in service is greater than 180 days, you will automatically be enrolled in basic insurance and the same
optional insurance that you had in your previous position. In addition, you may elect optional insurance or
increase the multiples of optional insurance (if you do not already have the maximum). You must make your
election in the GRB Platform or by contacting the Benefits Line within 60 days of your appointment.
Federal Employees Health Benefits (FEHB)
Most Federal employees are eligible to elect health insurance. Participation in FEHB is voluntary and you must make an
election to be covered.
If you are a part-time career employee, the Government contribution toward your health benefits is prorated in proportion
to the percentage of full-time service you are regularly scheduled to perform. Contact the Benefits Line for specific
information about the cost of your health insurance, depending on your work schedule.
Once you enroll in a health insurance plan, your enrollment automatically continues each year, as long as you remain
eligible for the program. You do not have to reenroll each year. However, if you would like to make a change in your
health insurance, you may do so during the annual Benefits Open Season or in conjunction with a qualifying life event.
You should review the information provided during Benefits Open Season to see if there are any significant plan changes
to your health insurance enrollment for the next calendar year.
If you enroll in health insurance, premiums are automatically withheld from your salary on a pre-tax basis, which reduces
your taxable income and income taxes. This is called Federal Employees Health Benefits Premium Conversion (FEHB-
PC). If you participate in FEHB-PC:
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• You do not have the flexibility to cancel your health insurance coverage or change to a self-only enrollment from a
family enrollment any time. You will be able to make these changes only during the Benefits Open Season or in
conjunction with a qualifying life event.
• Your earnings reported to the Social Security Administration will be less since you will pay health insurance
premiums with pre-tax money. This may result in a somewhat lower Social Security benefit when you retire.
• You are not able to deduct health insurance premiums as an itemized medical deduction on your income tax
return.
If you want health insurance premiums withheld on an after-tax basis, at the time you enroll in health insurance you must
sign a waiver form electing not to participate in FEHB-PC. After the initial opportunity to waive FEHB-PC as a new
employee, you will be able to change whether you participate in FEHB-PC only during the Benefits Open Season or in
conjunction with a qualifying life event.
FEHB premiums and plan information are available on the Office of Personnel Management (OPM) Web site at
http://www.opm.gov/insure/health/index.asp
.
Action Required to Enroll
1.
You have 60 days from the effective date of your appointment (or eligibility date) to elect a health insurance plan.
2. You must make your election in the GRB Platform or by contacting the Benefits Line. Your election using the
GRB Platform is equivalent to completing the SF 2809, Health Benefits Election form, mentioned in the plan
information. Department of the Navy policy requires all civilian employees to make changes to their benefits
electronically. Paper forms are not accepted for these transactions.
3. Your health insurance enrollment will be effective the beginning of the next pay period following your election
provided you were in a pay status during any part of the preceding pay period. This means you will not be
covered by FEHB the first pay period of your employment. You cannot be reimbursed for any medical expenses
incurred prior to the effective date of your health insurance election. You need to consider this when canceling
any other health insurance coverage, you may have, and for scheduling doctor visits or tests.
4. You should receive your health insurance enrollment cards within approximately 30 days after the effective date
of your coverage. If you do not receive your enrollment cards, contact the Benefits Line.
5. If you want health insurance premiums withheld on an after-tax basis, you must complete CBC 12890-10, Federal
Employees Health Benefits Premium Conversion Waiver/Election and fax it to the Benefits Line at 207-255-0131
is available on the Office of Civilian Human Resources Portal at
https://portal.secnav.navy.mil/orgs/MRA/DONHR/Benefits/CBC%20Local%20Forms/CBC%2012890-
10%20FEHB%20Premium%20Conversion%20Waiver-Election.pdf.
Federal Employees Dental and Vision Insurance Programs (FEDVIP)
If you are in a position that conveys eligibility for FEHB, you are eligible to enroll in a dental and/or vision plan with
FEDVIP. It does not matter whether you are actually enrolled in FEHB—eligibility is the key. FEDVIP is not the same as
FEHB. It is a separate and different program. Participation in FEDVIP is voluntary and you must elect to be covered.
Once you enroll in a dental and/or vision plan, your enrollment automatically continues each year, as long as you remain
eligible for the program. You do not have to reenroll each year. However, if you would like to make a change in your
enrollment, you may do so during the Benefits Open Season or in conjunction with a qualifying life event.
Dental premiums/plan information and vision premiums/plan information are available on the OPM Web site at
http://www.opm.gov/insure/dental/index.asp
.
Action Required to Enroll
1. You have 60 days from the effective date of your appointment (or eligibility date) to elect a dental and/or vision
plan.
2. You must make your election on the BENEFEDS Web site at https://www.benefeds.com or by contacting
BENEFEDS at 877-888-3337. You cannot enroll in a dental and/or vision plan using GRB Platform.
Page 4 of 10 CBC 12800-31 (Rev 08/20/2018)
3. Your dental and/or vision enrollment will be effective the first day of the first pay period following the date in which
you submit your enrollment.
4. Within 15 days after your coverage effective date, you should receive enrollment confirmation and information on
how to access your benefits (which may or may not include an identification card; it depends on your plan) from
your selected dental and/or vision plan. If you do not hear from your dental and/or vision plan within that time
period, you should contact the plan directly. BENEFEDS does not provide plan identification cards.
Federal Flexible Spending Account (FSAFEDS)
If you are eligible for FEHB, you are eligible to enroll in a flexible spending account (FSA) with FSAFEDS. It does not
matter whether you are actually enrolled in FEHB—eligibility is the key. Participation in FSAFEDS is voluntary and you
must elect to participate.
Your FSAFEDS enrollment is effective only for one benefit period. You must reenroll in FSAFEDS for each year that you
choose to participate. If you do not reenroll during the Benefits Open Season, you will not participate in the next benefit
period, unless you experience a qualifying life event that allows you to make an election outside of the Benefits Open
Season.
FSAFEDS offers three types of FSAs:
1. The Health Care Flexible Spending Account (HCFSA) is used to pay for qualified medical costs and health care
expenses that are not paid by your FEHB plan or any other insurance. The minimum you may elect each year is
$100 and the maximum is $2,650. If you are eligible for the FEHB Program and are an active employee, you are
eligible to participate in a HCFSA. You need only be eligible to participate in FEHB — you do not need to be
currently enrolled. The benefit period is the calendar year. You can carry over into the next calendar year up to
$500 of unused HCFSA elections from the prior year.
2. The Limited Expense Health Care Flexible Spending Account (LEX HCFSA) is available only to employees
who enroll in an FEHB High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) or whose
spouse is enrolled in a non-FEHB HDHP with an HSA. Eligible expenses are limited to dental and vision care
services/products that meet the IRS definition of medical care. The minimum you may elect each year is $100
and the maximum is $2,650. The benefit period is the calendar year. You can carry over into the next calendar
year up to $500 of unused LEX HCFSA elections from the subsequent year if requirements are met.
3. The Dependent Care Flexible Spending Account (DCFSA) is used to pay for eligible child care or adult
dependent care expenses for qualified dependents that are necessary to allow you or your spouse to work, look
for work, or attend school full-time. The minimum you may elect each year is $100 and the maximum is $5,000
per household ($2,500 if married, filing separately). If you are an active employee, you are eligible to participate
in a DCFSA. The only exception(s) are intermittent or “when actually employed” (WAE) employees who are
expected to work less than six months in a calendar year. Participants cannot carry over funds from one benefit
period into another, but have a grace period of an additional 2 ½ months (January through 15 March) to continue
to incur eligible expenses for reimbursement from the previous year account if requirements are met.
Information about FSAFEDS is available at http://www.opm.gov/insure/flexible/index.asp
.
Action Required to Enroll
1. You have 60 days from the effective date of your new appointment (or eligibility date), but before October 1 of the
calendar year, to elect to participate in FSAFEDS. If you are hired on or after October 1, you are not eligible to
participate in that benefit period, but can elect during the Benefits Open Season for the following benefit period.
2. You must make your election on the FSAFEDS Web site at www.FSAFEDS.com
or by contacting an FSAFEDS at
877-372-3337. You cannot enroll in FSAFEDS using GRB Platform.
3. Your election is effective the next day after your election is received by FSAFEDS.
Federal Long Term Care Insurance Program (FLTCIP)
If you are eligible for FEHB, you are eligible to apply for long term care coverage with FLTCIP. It does not matter whether
you are actually enrolled in FEHB—eligibility is the key. In addition, your qualified relatives—current spouse, adult
children, parents, parents-in-law, and stepparents—are also eligible to apply using full underwriting procedures.
Page 5 of 10 CBC 12800-31 (Rev 08/20/2018)
If you are on a temporary not-to-exceed appointment, you are eligible to apply for long term care insurance with FLTCIP
after you have completed 1 year of continuous employment.
Once you enroll in FLTCIP, your enrollment automatically continues each year, as long as you remain eligible for the
program and continue paying your premiums. You do not have to reenroll each year.
Information about FLTCIP is available at http://www.opm.gov/insure/ltc/index.asp.
Action Required to Apply
1.
You have 60 days from the effective date of your appointment (or eligibility date) to apply for long term care
insurance using an abbreviated underwriting procedure (which asks fewer questions about your health). After the
initial 60 days, you may apply using the full underwriting application.
2.
Submit your application directly to the Long Term Care Partners at www.ltcfeds.com. You cannot apply using the
GRB Platform. You must pass a medical screening (called underwriting). Certain medical conditions, or
combinations of conditions, will prevent some people from being approved for coverage.
3. If you are approved for coverage, the scheduled effective date will generally be the first day of the first month after
your application is approved. You will receive a letter from Long Term Care Partners containing your scheduled
effective date and what might change that date. If you apply using the abbreviated underwriting application, you
must meet an Actively at Work requirement for your coverage to become effective.
4.
You may pay your premiums to the Long Term Care Partners through payroll deduction, automatic bank
withdrawal, or direct bill.
Thrift Savings Plan (TSP)
Most full-time and part-time employees covered by the Federal Employees Retirement System (FERS) or the Civil Service
Retirement System (CSRS) are eligible to participate in TSP, but the participation rules are different. To verify your
retirement plan look at your most recent SF 50, Notification of Personnel Action in Block 30.
FERS. TSP is an integral part of the retirement package, along with your FERS basic annuity and Social Security. TSP is
especially important to FERS employees because the formula used to compute a FERS basic annuity is less generous
than the formula used to compute a CSRS annuity. As a FERS employee:
• You are automatically enrolled in TSP and 3 percent of your basic pay will be deducted for TSP if you are hired or
rehired on or after August 1, 2010. You will receive 3 percent agency matching contributions as well as agency
automatic (1%) contributions. You can terminate your automatic enrollment contributions at any time.
• You can elect to start, change, stop, or resume TSP contributions at any time; there is no waiting period.
• You can elect to contribute any dollar amount or percentage (1–100%) of your basic pay to TSP; however, your
annual dollar total cannot exceed the Internal Revenue Service elective deferral limit
.
• If you stop your contributions, you are not eligible to receive Agency Matching Contributions, but will still receive
the Agency Automatic (1%) Contributions.
• If you are age 50 or older, you can make catch-up contributions, up to the Internal Revenue Service elective
deferral limit.
• You have a choice of tax treatments – tax deferred and after-tax contributions.
•
You can invest your TSP account in any of the five individual investment funds or five lifecycle funds.
•
Contributions must be made through payroll deductions. However, you may also transfer or roll over eligible
funds from a traditional IRA or an eligible employer plan into your TSP account.
CSRS. TSP can provide CSRS employees with a source of retirement income in addition to the CSRS annuity. As a
CSRS employee:
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• You are automatically enrolled in TSP and 3 percent of your basic pay will be deducted for TSP if you are hired or
rehired on or after August 1, 2010. You can terminate your automatic enrollment contributions at any time.
• You can elect to start, change, stop, or resume TSP contributions at any time; there is no waiting period.
• You can elect to contribute any dollar amount or percentage (1–100%) of your basic pay to TSP; however, your
annual dollar total cannot exceed the Internal Revenue Service elective deferral limit
.
• If you are age 50 or older, you can make catch-up contributions, up to the Internal Revenue Service elective
deferral limit.
• You have a choice of tax treatments – tax deferred and after-tax contributions.
•
You can invest your TSP account in any of the five individual investment funds or five lifecycle funds.
•
Contributions must be made through payroll deductions. However, you may also transfer or roll over eligible funds
from a traditional IRA or an eligible employer plan into your TSP account.
Your account will be established when your payroll office sends your first contributions to TSP. Once your account is
established, the TSP will send three separate mailings to you: (1) a TSP Welcome Letter which includes your TSP
account number, (2) your TSP Web password, and (3) your ThriftLine Personal Identification Number (PIN).
Your TSP regular employee contribution election automatically continues each year, as long as you remain eligible to
contribute. You do not have to reelect each year. If you elect TSP catch-up contributions, you must reelect these
contributions each calendar year.
Complete Information about TSP is available on the TSP Web site at http://www.tsp.gov .
Action Required to Change Your TSP Contribution
1. If you are hired or rehired on or after August 1, 2010 you are automatically enrolled in TSP and 3 percent of your
basic pay will be deducted for TSP on a pre-tax basis. If you don’t want to continue your automatic enrollment in
TSP, you can terminate your automatic contributions at any time by making an election in the GRB Platform or by
contacting the Benefits Line. If you want to change from pre-tax to after-tax contributions, you will also make your
election in the GRB Platform or by contacting the Benefits Line.
You may request a refund of the contributions deducted from your basic pay associated with the first 90 days of
automatic enrollment by completing form TSP-25, Automatic Enrollment Refund Request. Your request must be
received by the TSP no later than the refund deadline date provided to you in the TSP Welcome Letter. You may
make this refund request whether or not you choose to terminate your contributions to the TSP or submit a
subsequent election to change your contribution amount or percentage. If you elect to request a refund of your
automatic enrollment contributions the Agency Automatic (1%) Contributions will remain in your TSP account, but
you will forfeit the Agency Matching Contributions.
2. You can elect to increase your TSP contribution from the automatic 3 percent contribution to any dollar amount or
percentage (1–100%) of your basic pay up to the Internal Revenue Service elective deferral limit by using the
GRB Platform or by contacting the Benefits Line. Your election using the GRB Platform is equivalent to
completing the TSP-1 election form mentioned on the TSP Web site. Department of the Navy policy requires all
civilian employees to make changes to their benefits electronically. Paper forms are not accepted for these
transactions.
3. If you are covered by a FERS retirement plan, TSP is an integral part of your retirement. It is especially important
to contribute 5 percent of your basic pay each pay period so you will receive the maximum agency matching
contributions. If you elect a 5 percent contribution and determine it is more than you can afford, you can change
the election at any time. It is also important to make contributions each pay period. If you reach the Internal
Revenue Service limit before the end of the year, your contributions (and consequently your agency matching
contributions) will stop. For more information, refer to the TSP fact sheet Annual Limit on Elective Deferrals
available and the Elective Deferral Calculator at https://www.tsp.gov/other/sitemap/siteMap.html.
4. If you are already contributing the maximum amount to TSP regular employee contributions and you will be
turning age 50 in the calendar year, you can also elect TSP catch-up contributions using the GRB Platform. Your
election using the GRB Platform is equivalent to completing the TSP-1-C mentioned on the TSP Web site.
5. Your TSP elections will be effective at the beginning of the next pay period following your election.
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Action Required to Make Investment Transactions
1. Your initial TSP contributions will be invested in, and remain in, an age-appropriate Lifecycle (L) Fund, unless you
make an interfund transfer.
An interfund transfer moves the money already in your account among the TSP investment funds. Each calendar
month, your first two interfund transfers may redistribute money in your account among any or all of the TSP
funds. After the first two, your interfund transfers can only move money into the G Fund.
If you want your future contributions invested in funds other than the G Fund, you must make a contribution
allocation. A contribution allocation specifies how you want to invest new money going into your TSP account.
You may make a contribution allocation at any time.
You will be able to make an interfund transfer once you receive a TSP account number.
2. You must make your interfund transfer and/or contribution allocation on the TSP Web site at http://tsp.gov/ or the
ThriftLine at 877-968-3778 (using the automated system or by speaking to a TSP participant service
representative). You cannot make investment transactions using the GRB Platform.
3. Interfund transfers or contribution allocations made on the TSP Web site or the ThriftLine by 12 noon, Eastern
Time, are generally processed and posted to your account at the close of business that day.
Interfund transfers or contribution allocations made on the TSP Web site or the ThriftLine after 12 noon, Eastern
Time, will ordinarily be processed and posted to your account at the close of business on the following business
day.
4. You will receive a confirmation of your transaction from the TSP record keeper.
5. Call the Thriftline if you have questions about how to make an interfund transfer or contribution allocation.
Retirement Plan
Most Federal employees in a retirement covered position are in either the Civil Service Retirement System (CSRS) or the
Federal Employees Retirement System (FERS). To determine your retirement plan, look at Block 30 on your most recent
SF 50, Notification of Personnel Action. The one character code represents your current retirement plan.
Code
Retirement Plan
1
CSRS
2
Social Security
4
None
5
Other retirement systems
6
CSRS – Special (Law Enforcement Officers and Firefighters)
C
CSRS Offset
E
CSRS Offset – Special (Law Enforcement Officers and Firefighters)
K
FERS
KF
FERS FRAE*
KR
FERS RAE**
L
FERS – Air Traffic Controllers
LF
FERS FRAE* – Air Traffic Controllers
LR
FERS RAE** – Air Traffic Controllers
M
FERS – Special (Law Enforcement Officers and Firefighters)
MF
FERS FRAE* – Special (Law Enforcement Officers and Firefighters)
MR
FERS RAE** – Special (Law Enforcement Officers and Firefighters)
*Further Revised Annuity Employees (FRAE) are FERS employees hired after December 31, 2013
**Revised Annuity Employees (RAE) are FERS employees hired after December 31, 2012
Information about the retirement is available on the Office of Civilian Human Resources Portal at
https://portal.secnav.navy.mil/orgs/MRA/DONHR/Benefits
.
You should pay special attention to information about:
Page 8 of 10 CBC 12800-31 (Rev 08/20/2018)
• Crediting active duty military service toward civilian retirement. You may be required to make a deposit to receive
credit. Interest begins to accrue on the military deposit after a two year interest free grace period.
• Crediting civilian service for which you did not make retirement contributions. You may be required to make a
deposit to receive credit.
• Crediting civilian service for which you received a refund of retirement contributions. You may be required to
make a deposit to receive credit.
Keep Your Mailing and Email Address Current
Every year thousands of documents are returned to the payroll office, Thrift Savings Plan (TSP) Board and health
insurance carriers because the employee has changed their mailing address, but has not notified them. To update your
mailing address and email address follow these four steps.
Step 1. Notify Your Payroll Office of the New Mailing Address.
To update your mailing address, go to the Defense Finance and Accounting Service (DFAS myPay website at
https://mypay.dfas.mil/mypay.aspx and login to your account. Under “Pay Changes” select “Correspondence Address”
and make changes as appropriate. Your activity DFAS point of contact can also submit your address change to DFAS.
When you submit an address change to DFAS they will update your address to receive pay documents such as your
Civilian Leave and Earnings Statement (LES) and W-2, Wage and Tax Statement.
DFAS will send your new address to the Thrift Board to update your mailing address for TSP documents and to the
civilian personnel system. You do not need to submit a separate form.
Step 2. Notify Your Health Insurance Carrier of the New Address. If you are enrolled in the Federal Employees Health
Benefits (FEHB) you must submit a separate change of address to your health insurance carrier. Some health insurance
carriers, such as Blue Cross Blue Shield, allow you to make an address change electronically on their web site. You
should contact your health insurance carrier for specific procedures.
Step 3. Notify Your Employing Activity of the New Address. Contact your activity administrative department and
supervisor to update your address for recall purposes, etc.
Step 4. Whenever you have a change in your government email address, update your email in MyBiz:
• Go to the Defense Civilian Personnel Data System (DCPDS) Web site at https://compo.dcpds.cpms.osd.mil and
login to your account. If this is your first time accessing your account, you will be required to complete a simple
registration.
• At the MyBiz home page, select “Update Contact Information” on the left side under “Key Services”.
• Use the drop down menu ensure “Work Email” is selected and click “Update”.
• Enter/correct your work email address and select “Add/Update” to confirm changes.
Page 9 of 10 CBC 12800-31 (Rev 08/20/2018)
QUICK REFERENCE GUIDE
The chart below is a quick reference guide for the point of contact telephone numbers and Web site information for benefits programs.
Web Site
Information Available
Contact Information
Office of Civilian Human Resources
Portal
https://portal.secnav.navy.mil/orgs/MRA/d
onhr/Benefits
• Access GRB Platform
• General benefits information
• Retirement application
Contact: Benefits Line at 888-320-2917
Hours: Monday - Friday, 7:30 a.m. to 7:30 p.m., ET,
except on federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil
GRB Platform, formerly EBIS
https://portal.secnav.navy.mil/orgs/MRA/d
onhr/Benefits
•
Make enrollment changes to
FEHB
FEGLI
TSP (Regular and Catch-up Contributions)
• Designate TSP contributions as tax-deferred and
after-tax
• View personal statement of benefits (cost of FEHB,
value and cost of FEGLI, retirement annuity
benefits)
• Calculate retirement annuity
Contact: Benefits Line at 888-320-2917
Hours: Monday - Friday, 7:30 a.m. to 7:30 p.m., ET,
except on federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil
Thrift Savings Plan (TSP)
http://www.tsp.gov
• General TSP program information
• Personal TSP information:
Account balances
Change distribution of TSP account
balances among the investment funds
Apply for a TSP loan
Apply for a TSP inservice withdrawal
Withdraw account after separation
Contact: ThriftLine at 877-968-3778
Hours: Monday - Friday, 7:00 a.m. to 9:00 p.m. ET,
except on federal holidays
TTY: 877-847-4385
Federal Dental and Vision
Insurance Program (FEDVIP)
https://www.benefeds.com/
• Make enrollment changes to dental and vision
insurance
• FEDVIP program information
Contact: BENEFEDS Customer Service at
877-888-3337
Hours: Monday - Friday, 9 a.m. to 7 p.m., ET, except
on federal holidays
TTY: 877-889-5680
Email: Service@BENEFEDS.com
Page 10 of 10 CBC 12800-31 (Rev 08/20/2018)
Website
Information Available
Contact Information
Flexible Spending Account (FSA)
https://www.fsafeds.com/fsafeds/index
.asp
• Make enrollment changes to Health Care and
Dependent Care FSA
• FSA program information
Contact: FSAFEDS at 877-372-3337
Hours: Monday - Friday, 9:00 a.m. to 9:00 p.m., ET,
except on federal holidays
TTY: 800-952-0450
Email: FSAFEDS@adp.com
Federal Long Term Care Insurance
Program (FLTCIP)
http://www.ltcfeds.com/
• Make enrollment changes to FLTCIP
• FLTCIP program information
Contact: Long Term Care Partners at 800-582-3337
Hours: Monday - Friday, 8 a.m. to 7 p.m., ET, except
on federal holidays
TTY: 800-843-3557
Email: info@ltcpartners.com
myPay
https://mypay.dfas.mil/mypay.aspx
•
View and print Leave and Earnings
Statements (LES)
• View and makes changes to:
Allotments
Correspondence address
Direct deposit
Health Savings Account
Federal withholding
State withholding
• View and print W-2 tax statement
• View travel voucher advice of payment
Your Activity Customer Service Representative
MyBiz
https://compo.dcpds.cpms.osd.mil/
• Self-service employment verification
• Update personal information such as emergency
contact information, education, training,
