CONSENT FORM AND TERMS OF USE FOR APPLICANT SERVICES PROVIDED BY
VFS GLOBAL OPERATED CANADA VISA APPLICATION CENTRES (CVAC)
1.
CVAC Services:
The CVAC offers a number of administrative support services and biometric collection
services to clients submitting an application to enter Canada.
Service charges for services offered at the CVAC, as displayed, have been authorised by
the Government of Canada.
2.
Liability:
VFS Global, including the CVAC, is not an agent of the Government of Canada. The
CVAC is a completely independent entity, operating under contract with the Government
of Canada, and subject to the laws of the country where the services are provided.
VFS Global, including the CVAC, is responsible for the collection, use, storage,
retention and protection of all personal information within its control.
3.
Language of Service:
The CVAC provides services and maintains all channels of communication in
English and/ or French and in the predominant local language(s).
4.
Notice Regarding Personal Information:
As a user of CVAC services, I understand and agree that:
I have read this document completely. I understand that the CVAC provides only
administrative assistance in the submission of applications to IRCC and that the service is
provided according to the terms and conditions that are set out in VFS Global’s contract
with the Government of Canada and described in this document. I understand that VFS
Global has no decision making power or influence over visa applications.
The personal information is gathered by the CVAC under the authority of a contract
between VFS Global Services and the Government of Canada, which includes adherence
to the privacy laws of Canada. The authority of the contract includes any approved
subcontractor.
The CVAC will receive documents from me and collect personal information related to me
for the exclusive purpose of supporting the processing of my application by the
Government of Canada for a Canadian visa, permit or travel document, including
transferring such documents and information to and from the Government of Canada.
In addition, if indicated below in the “Consent for Indirect Submission/Collection”, I give
my consent to the CVAC to receive/give my documents and personal information
from/to the person specified in the “Consent for Indirect Submission and/or Collection”
section below.