Door to Door rate card (prices effective from 19 February 2024)

Prices eﬀective from 19 February 2024

ROYAL MAIL

DOOR TO DOOR

Rate Card

Royal Mail Door to Door®

Your Door to Door contract is priced by weight and size. Here are the

maximum and minimum sizes that your Door to Door items must adhere to.

Know Your Items

max

W210mm

max

L297mm

max

D17mm

Items up to 200g

All items of more than 5mm in depth must be booked through the

Door to Door Booking Centre. Please call 0345 266 0858 for advice.

For further information visit: royalmail.com/doortodoor

The Door to Door Handover and User Guide can be found at

royalmail.com/doortodoor and contains details of how to prepare

your items for delivery and handing over at our dedicated Walk

Bundling Centres.

We can check your item when you send us a sample, and if you want

to talk anything through with the team you can call us on 0345 266 0858.

*Minimum size 100 x 70mm

* All items of more than 5mm in depth must be booked through the Door to Door Booking Centre.

Please call 0345 266 0858 for advice.

All prices relate to contracts distributed over a maximum of 13 continuous weeks

Although correct at the time this Rate Card was produced (November 2023),

postal prices, fees and other conditions are subject to revision from

time to time and services may need to be added or withdrawn.

Please check royalmail.com/doortodoor for the latest prices.

Royal Mail and the cruciform are trade marks of Royal Mail Group Limited. © Royal Mail Group Limited

registered oﬃce: 185 Farringdon Road, London, EC1A 1AA.

We hope that this Rate Card has been useful, but should you need any

further help or advice, please do contact the Door to Door team on

0345 266 0858 or by email [email protected]

Contents

Know Your Items 2

Local Handover and Collection Services 3

Geographic-based Pricing Bands for

Standard Contracts Over 200,000 Items 4

Door to Door Prices 5

Standard Prices up to 200,000 items 5

Over 200,000 items, weight up to and including:

20g

35g

60g

80g

100g

New User 7

Heavyweight 7

Week 2 7

0345 266 0858 | royalmail.com/doortodoor Royal Mail Door to Door Rate Card February 2024 3

Local Handover and Collection Services

For added convenience we have improved our handover options so you now

have the choice of the following services:

1. Local Handover Service – suitable for smaller contracts, it oﬀers

handover at either our local Customer Service Points or using our Parcel

Collect service, and delivery from there to our Walk Bundling Centres via our

Royal Mail Tracked parcel service. Priced at £4.75 per box plus £5 booking fee

(excluding VAT).

2. Door to Door Collection Service – a pallet-based service suitable for

larger contracts, oﬀering collection, storage and handover of your items to

our Walk Bundling Centres in accordance with your handover schedule.

Priced per volume and weight of items collected.

Please call our Door to Door team on 0345 266 0858 for more information.

Repackaging Fee

You can present your items to us in either boxes or secure bundles.

Boxes must weigh less than 10kg and Bundles less than 6.4kg.

These are the maximum weights our teams are allowed to carry.

Each Box or Bundle must contain the same number of items and weigh

the same, and all items should be made from the same paper stock and

weight. This allows us to quickly and accurately count and bundle the

correct number of items for each delivery oﬃcer’s walk.

Please refer to our User Guide for full information regarding preparing

your items for handover, which can be found at royalmail.com/doortodoor

Where we have need to repackage your boxes or bundles at the

Walk Bundling Centre because it hasn’t been handed over to us in a

compliant manner, we will contact you to inform you and may charge

you the following fees:

1. For the ﬁrst hour or part thereof – £100 (excluding VAT)

2. For each subsequent hour or part thereof – £75 (excluding VAT)

For full details of our Repackaging policy, please refer to our Door to Door

Terms and Conditions which are available at royalmail.com/doortodoor

Our Cancellation Charges

If you cancel all or part of a delivery or end our Agreement in whole or part,

or if we refuse to accept or deliver items because they do not comply

with our Terms and Conditions, the following cancellation fees apply:

• If there are twenty-six (26) weeks or more le before the ﬁrst day of

delivery to the applicable postcode sector(s) – we will charge 10% of the

delivery charges (subject to a minimum fee of £100).

• If there are fewer than twenty-six (26) weeks but more than thirteen

(13) weeks le before the ﬁrst day of delivery to the applicable postcode

sector(s) – we will charge 20% of the delivery charges (subject to a

minimum fee of £100).

• If there are thirteen (13) weeks or less le before the ﬁrst day of delivery to

the applicable postcode sector(s) and you have not completed handover – we

will charge 50% of the delivery charges (subject to a minimum fee of £

100

• If there are thirteen (13) weeks or less le before the ﬁrst day of delivery to

the applicable postcode sector(s) and you have completed handover – we

will charge 100% of the delivery charges (subject to a minimum fee of £

100

• If you do not deliver the items to be distributed and have not cancelled your

items, we will charge 100% of the delivery charges (subject to a minimum

fee of £100).

For exceptions to the above, please refer to our Door to Door Terms and

Conditions which are available at royalmail.com/doortodoor

JICMAIL Levy

We apply a levy to Door to Door bookings to support the funding of JICMAIL.

The levy, set at 0.3%, replaced the previous subscription model applied by

JICMAIL, providing greater transparency of associated costs to advertisers.

Royal Mail acts as a collection agent of the levy from advertisers, and

passes all levies collected directly to JICMAIL. For more information

please go to jicmail.org.uk

0345 266 0858 | royalmail.com/doortodoor Royal Mail Door to Door Rate Card February 2024 4

Bands Postcode Areas

B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CF, CH, CM, CO, CR, CT, CV, CW,

DA, DE, DH, DN, DT, DY, EH, EN, FY, G, GL, HD, HU, HX, IP, KY, L, LE,

LS, LU, M, ME, MK, NE, NG, NN, NR, OL, PE, PO, PR, S, SG, SK, SM,

SN, SR, SS, ST, TF, TS, WA, WD, WF, WN, WR, WS, WV & YO

AL, BT, GU, HA, HP, IG, KT, OX, RG, RH,

RM, SL, SO, SP, TN, TW & UB

AB, CA, DD, DG, DL, E, EC, EX, FK, HG, HR, HS,

IV, KA, KW, LA, LD, LL, LN, ML, N, NP, NW,

PA, PH, PL, SA, SE, SW, SY, TA, TD, TQ, TR, W,

WC & ZE

Geographic-based Pricing Bands for Standard Contracts Over 200,000 Items

For our standard contracts of more than 200,000 items we price by geographic price

bands. The Map and Table below show which pricing band each Postcode Sector in the

respective Postcode Area has been assigned to:

HP AL

LONDON

GEOGRAPHIC

BANDS

A B C

0345 266 0858 | royalmail.com/doortodoor Royal Mail Door to Door Rate Card February 2024 5

All prices are subject to VAT, and are subject to availability. A minimum charge of £200 plus VAT applies to all Door to Door contracts (excludes handling charges).

All prices relate to contracts distributed over a maximum of 13 consecutive weeks. Prices in all tables exclude the JICMAIL levy of 0.3%, which is not subject to VAT.

Prices for items under 5mm in depth (price per 1,000 items)

Additional information about geographic bands displayed on page 4.

Door to Door Standard Prices up to 200,000 items (price per 1,000 items)

Weight up to and including (and under 5mm in depth)

Number of items 20g 35g 60g 80g 100g

<25k £69.95 £76.24 £97.93 £107.02 £124.51

25,000 - 100,000 £65.26 £71.13 £91.36 £99.85 £116.16

100,001 - 200,000 £62.58 £68.22 £87.62 £95.75 £111. 4 0

Door to Door Prices

Weight up to and including 35 grams

Band

Number of items A B C

200,001 - 500,000 £63.62 £65.98 £67.88

500,001 - 1,000,000 £ 6 2 .11 £64.40 £66.27

1,000,001 - 2,000,000 £59.28 £61.48 £63.26

2,000,001 - 4,000,000 £54.92 £56.95 £58.60

4,000,001 - 6,000,000 £52.60 £54.54 £56.12

6,000,001 - 10,000,000 £51.46 £53.37 £54.91

10,000,000+ £50.30 £52.16 £53.67

Weight up to and including 20 grams

Band

Number of items A B C

200,001 - 500,000 £58.37 £60.53 £62.28

500,001 - 1,000,000 £56.98 £59.09 £60.79

1,000,001 - 2,000,000 £54.39 £56.40 £58.03

2,000,001 - 4,000,000 £50.39 £52.25 £53.76

4,000,001 - 6,000,000 £48.26 £50.04 £51.49

6,000,001 - 10,000,000 £ 47.22 £48.96 £50.38

10,000,000+ £46.14 £47.85 £49.24

0345 266 0858 | royalmail.com/doortodoor Royal Mail Door to Door Rate Card February 2024 6

All prices are subject to VAT, and are subject to availability. A minimum charge of £200 plus VAT applies to all Door to Door contracts (excludes handling charges).

All prices relate to contracts distributed over a maximum of 13 consecutive weeks. Prices in all tables exclude the JICMAIL levy of 0.3%, which is not subject to VAT.

Weight up to and including 60 grams

Band

Number of items A B C

200,001 - 500,000 £81.72 £84.74 £87.19

500,001 - 1,000,000 £79.77 £82.72 £8 5.11

1,000,001 - 2,000,000 £76.14 £78.96 £81.25

2,000,001 - 4,000,000 £70.54 £73.15 £75.27

4,000,001 - 6,000,000 £67.56 £70.06 £72.08

6,000,001 - 10,000,000 £66.10 £68.55 £70.53

10,000,000+ £64.60 £66.99 £68.93

Door to Door Prices

Prices for items under 5mm in depth (price per 1,000 items)

Additional information about geographic bands displayed on page 4.

Weight up to and including 100 grams

Band

Number of items A B C

200,001 - 500,000 £103.90 £107.74 £110.8 6

500,001 - 1,000,000 £101.42 £105.17 £108.22

1,000,001 - 2,000,000 £96.81 £100.39 £103.30

2,000,001 - 4,000,000 £89.69 £93.01 £95.70

4,000,001 - 6,000,000 £85.89 £89.07 £91.65

6,000,001 - 10,000,000 £84.04 £87.15 £89.67

10,000,000+ £82.14 £85.18 £87.64

Weight up to and including 80 grams

Band

Number of items A B C

200,001 - 500,000 £89.30 £92.61 £95.29

500,001 - 1,000,000 £87.18 £90.40 £93.02

1,000,001 - 2,000,000 £83.21 £86.29 £88.79

2,000,001 - 4,000,000 £77.09 £79.95 £82.26

4,000,001 - 6,000,000 £73.83 £76.56 £78.78

6,000,001 - 10,000,000 £72.24 £74.91 £77.08

10,000,000+ £70.60 £73.21 £75.33

0345 266 0858 | royalmail.com/doortodoor Royal Mail Door to Door Rate Card February 2024 7

All prices are subject to VAT, and are subject to availability. A minimum charge of £200 plus VAT applies to all Door to Door contracts (excludes handling charges). New User and

Heavyweight prices relate to contracts distributed over a maximum of 13 consecutive weeks. Prices in all tables exclude the JICMAIL levy of 0.3%, which is not subject to VAT.

Heavyweight under 5mm in depth (price per 1,000 items)

Weight up to and including

Number of items 120g 140g 160g 180g 200g

0 - 25,000 £165.52 £185.38 £199.58 £216.22 £235.07

25,000 - 100,000 £148.43 £166.25 £178.98 £193.90 £210.80

100,000+ £145.71 £163.20 £175.69 £190.34 £206.93

All items weighing over 200g and/or more than 5mm

in depth must be booked through the Door to Door

Booking Centre. Please call 0345 266 0858 for advice.

New User under 5mm in depth (price per 1,000 items)

Weight up to and including

Number of items 20g 35g 60g 80g 100g

0 - 25,000 £66.75 £71.50 £93.48 £102.16 £118.85

25,001 - 100,000 £61.33 £66.85 £85.87 £93.84 £109.17

100,001 - 200,000 £58.35 £63.60 £81.69 £89.27 £103.86

200,001 - 500,000 £53.26 £58.06 £74.57 £81.49 £94.81

500,001 - 1,000,000 £51.36 £55.98 £71.90 £78.58 £91.42

1,000,000+ £49.17 £53.60 £68.84 £75.24 £87.53

The New User rate is available to new Door to Door

customers and those who have not used Door to Door

for over 18 months. The rate is available for distributions

taking place during a period of six months, which

commences from the week of your ﬁrst distribution.

Need to book Door to Door at the last minute? We can now

accept bookings for distributions less than two weeks

ahead of the distribution week.

This enables customers to

book contracts up to 10 days before their delivery

commencement date.

Your items must be handed over to Royal Mail no fewer than

seven days ahead of the ﬁrst distribution day, in accordance

with our normal handover schedules. More details can be

found in the Door to Door User Guide.

Week 2 Bookings

Price Premium over Standard Rate Card

Up to 200g and under 5mm in depth 10%

Over 200g or over 5mm in depth

25%

Door to Door Prices

Produced November 2023. Version 1.