American Honda Finance Corporation
HFAPPGH1019
Customer’s Signature Date Dealer’s Signature
First:
Print VSC Salesperson’s Name (Please print or type)
Honda Care
®
for Honda Vehicles is administered by
American Honda Finance Corporation
P.O. Box 2225, Torrance, CA 90509-2225, (800) 999-5901
For Roadside Assistance, call (800) 594-7400
VSC Plan Type:
New Near New
Pre-Owned Powertrain
Sentinel Services Sentinel Plus
Certified
For New Honda Plans:
Commercial Use
(Surcharge Applies)
Dealer Phone
( )
Dealer Number
Deductible
$
Issuing Dealer
VSC Customer Retail Price
Sales Tax Amount
Tax Percentage
Total Purchase Price
Plan Code Years Miles
$
$
$
%
Last:
Attached is an example Vehicle Service Contract that DESCRIBES ALL OF the various coverages available, starting October 1, 2019 (VSC Purchase Date). Refer
to your personalized Vehicle Service Contract for THE TERMS AND CONDITIONS OF THE coverage YOU SELECTED, expiration date and miles.
This Vehicle Service Contract application is subject to approval or rejection by the administrator. If you have not received your Vehicle Service Contract within
30 days of the date of this application, please contact American Honda Finance Corp., Honda Care Contract Services, P.O. Box 2225, Torrance, CA 90509-2225,
(800) 999-5901. Your coverage is not subject to any verbal representations made by your dealer. The purchase of this contract does not waive any implied
warranties that are available to you, and purchase of this contract is not a requirement to purchase, obtain financing or to register a motor vehicle. This is not
an automobile liability insurance contract. Any information you provide will be handled in accordance with AHFC’s Privacy Policy. You expressly consent to our
using prerecorded/artificial voice messages, text messages and/or automatic dialing equipment while servicing your account, as allowed by law. You agree that
calls to or from us may be monitored and/or recorded, as allowed by law.
I have read and agree to the terms and conditions above and on the example Vehicle Service Contract.
Application for Coverage
Customer Information
Name (First) (M.I.) (Last)
Co-Owner Name (First) (M.I.) (Last)
Address
City State ZIP Phone
Lienholder Name Term (Mo.) Type (C=Cash, F=Finance, L=Lease)
Address
City State ZIP Phone
Lienholder/Lessor
(Complete only if contract is financed or leased)
V.I.N.
Make Model
Year
Current Odometer Mileage VSC Purchase Date Vehicle Purchase Date Original Vehicle In-Service Date
Vehicle Information
Stock #
Vehicle Retail Price $
DEALER - white LIENHOLDER - yellow CUSTOMER - pink
Page: 1 of 8
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Curry Honda
767 Memorial Drive
Chicopee, MA 01020
208-185
413 593-1155
0
0
0
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EXAMPLE
HONDA VEHICLES
THIS IS AN APPLICATION TO PURCHASE A VEHICLE SERVICE CONTRACT. ACTUAL TERMS MAY VARY. To review a complete sample copy of the
vehicle service contract terms and conditions and motor club membership benet guidelines, please visit our website at:
hondanancialservices.com/vsc-contracts
As an additional benet, and at no additional cost to YOU, YOU will be enrolled as a motor club member with Honda Care's motor club partner. Pursuant to
YOUR membership, YOU are entitled to the following membership benets, among others: (i) towing to the nearest HONDA DEALER or repair facility as a result
of a MECHANICAL BREAKDOWN or VEHICLE accident/collision; (ii) at tire change (with YOUR good spare); (iii) battery boost (jump start); and (iv) lockout
assistance. YOUR vehicle service contract terms and conditions and motor club benet guidelines will be mailed to YOU.
THIS VEHICLE SERVICE CONTRACT IS NOT A MECHANICAL BREAKDOWN INSURANCE CONTRACT, AN AUTOMOBILE LIABILITY OR PHYSICAL
DAMAGE INSURANCE CONTRACT, NOR AN EXPRESS, IMPLIED, GENERAL OR EXTENSION OF A WARRANTY. IT IS NOT A CONDITION OF SALE
OF THE VEHICLE.
I. KEY TERMS
ADMINISTRATOR: means American Honda Finance Corporation (Texas License #115).
AMERICAN HONDA: means American Honda Motor Co., Inc.
BRANDEDorSALVAGETITLE:mean any vehicle that has been deemed a total loss as the result of, but not limited to the following reasons: collision,
re, ood, that has been junked, salvaged, rebuilt, or reconstructed, if the odometer has been rolled back or tampered with, or has been subject to a
manufacturers buyback under any state lemon law.
COMMERCIAL USE and COMMERCIAL PURPOSE(S): mean any use of YOUR VEHICLE for trade or business to generate income, whether full or
part time, including but not limited to: deliveries, service calls, hauling, plowing, rental, carrying passengers for hire, law enforcement, re, ambulance or
emergency services.
COMMERCIAL USE OPTION: applies if YOU have chosen to purchase commercial coverage and its use is not excluded within section “IV.”, subsection “D”.
CONTRACT: means this Vehicle Service Contract.
DEALER: means an authorized Honda dealership.
EFFECTIVE DATE and MILEAGE: mean the date and mileage that YOUR CONTRACT coverage begins. The following denes when YOUR coverage
begins by plan type:
New,NearNew,Sentinel,SentinelPlus,andCertiedAdditionalCoverage: Coverage begins from the date YOU purchased YOUR CONTRACT.
Pre-OwnedandPowertrain: Coverage begins on the date that YOU purchased YOUR CONTRACT and at the miles on the odometer on that date.
EXPIRATION DATE and MILEAGE: mean the date and/or mileage when YOUR CONTRACT is no longer active. The following denes when YOUR
coverage expires by plan type:
New,Sentinel,SentinelPlusandCertiedAdditionalCoverage: YOUR CONTRACT expires when the number of months for the plan term,
calculated from the IN-SERVICE DATE is reached or if the stated maximum plan term mileage is reached, whichever occurs rst.
NearNew: YOUR CONTRACT expires when the number of months for the plan term, calculated from the purchase date is reached or if the
maximum plan term mileage is reached, whichever occurs rst.
Pre-OwnedandPowertrain: YOUR CONTRACT expires when the number of months for the plan term, calculated from the purchase date is
reached or if the added plan term mileage is reached, whichever occurs rst.
FACTORY WARRANTY: means the American Honda New Car Limited Warranty furnished to YOU at the time YOU purchased YOUR VEHICLE.
FACTORY WARRANTY REPAIR SERVICE: means a repair by YOUR DEALER of YOUR VEHICLE under the FACTORY WARRANTY.
IDENTIFICATION PAGE: means the APPLICATION FOR COVERAGE page.
IN-SERVICEDATE: means the date YOUR VEHICLE’S American Honda New Car Limited Warranty was activated and rst put into service or sold to the
original retail purchaser or the date that the VEHICLE was rst placed in service as a demonstrator, not the date YOU purchased YOUR VEHICLE.
MECHANICAL and ELECTRICAL BREAKDOWN: mean the inability of a properly maintained part, covered under this CONTRACT to perform the
function for which it was designed due solely to a defect in materials or workmanship. MECHANICAL or ELECTRICAL BREAKDOWN does not mean the
gradual reduction in operating performance due to wear and tear.
PRIOR AUTHORIZATION: means the approval of the covered repair, and the approval number issued by the ADMINISTRATOR. In the event of a
MECHANICAL or ELECTRICAL BREAKDOWN when emergency repairs must be performed by a facility other than YOUR HONDA DEALER, YOUmust
notifytheADMINISTRATORandobtainPRIORAUTHORIZATIONbeforeanyrepairsareperformedonYOURVEHICLE.Anyexpense(s)incurred
withoutrstreceivingPRIORAUTHORIZATIONwhenPRIORAUTHORIZATIONisrequiredwillnotbecovered.
REPAIR COST: means the part and labor expense (and taxes, if applicable) necessary to repair or replace a covered part due to a MECHANICAL or
ELECTRICAL BREAKDOWN, and to repair or replace any component damaged as a direct result of a MECHANICAL or ELECTRICAL BREAKDOWN of
a covered part. REPAIR COST is determined by YOUR DEALER’S regular retail parts prices up to Manufacturer’s Suggested Retail Price (MSRP) and
labor times as listed in the current Honda Warranty Flat Rate Manual.
UNITED STATES: means the 50 UNITED STATES and the District of Columbia, and does not include Puerto Rico, Guam or other territories and
possessions of the United States of America.
VEHICLE and YOUR VEHICLE: mean the VEHICLE identied on the IDENTIFICATION PAGE.
WE, US and OUR: mean the service contract provider, American Honda Protection Products Corporation, a wholly owned subsidiary of AMERICAN
HONDA, P.O. Box 2225, Torrance, California 90509-2225, (800) 999-5901 (California License #0G22789) and its afliates, parents, and subsidiaries.
YOU and YOUR: mean the CONTRACT holder named on the IDENTIFICATION PAGE, as the person(s) entitled to coverage and benets under this CONTRACT.
YOUR DEALER: means the HONDA DEALER where this CONTRACT was purchased.
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EXAMPLE
II. COVERAGE
WE will arrange for the repair or replacement of covered parts, and any component damaged by a covered part, as provided below, or pay the REPAIR COST
for repair or replacement due to a MECHANICAL or ELECTRICAL BREAKDOWN during the CONTRACT period.
The ADMINISTRATOR will make the nal decision whether to repair or replace any existing part or assembly. All parts replaced under this CONTRACT
become the property of AMERICAN HONDA.
• OUR agreement is subject to the satisfaction of all terms and conditions of this CONTRACT. The aggregate limit of liability for this CONTRACT shall not
exceed the following: no single claim can exceed the current retail value of YOUR VEHICLE (as determined by nationally recognized used vehicle price
guides), and the total of all claims cannot exceed the amount YOU paid for YOUR VEHICLE (exclusive of tax, license, other fees, or add on accessories).
• HONDA CARE SENTINEL® SERVICES: YOU will be provided coverage for Road Hazard Tire Protection and Oil Changes during the CONTRACT period.
SentinelServicescoverageisnotamaintenancecontractanddoesnotprovidecoveragefortherequiredmaintenanceservicesspeciedin
YOURVEHICLEOwnersManualorasotherwisespeciedbyAMERICANHONDA.Sentinel Services provides you with coverage for labor and uid
for only oil changes at the intervals indicated by the Maintenance Minder™.
• HONDA CARE SENTINEL PLUS™: Provides YOU with both the Sentinel Services and the Honda Care Vehicle Service Contract protection, including
replacement of covered parts in the event of MECHANICAL or ELECTRICAL BREAKDOWN during the CONTRACT period.
A. PARTS:
1. NEW,NEARNEW,PRE-OWNED,CERTIFIEDADDITIONALCOVERAGEandSENTINELPLUS: All Honda Genuine Mechanical and Electrical parts
are covered by this CONTRACT, subject to the terms and conditions stated herein and EXCEPTASEXCLUDEDBYSECTION“IV.”.Repairsand
replacementswillbemadewithneworremanufacturedgenuineHondaorAMERICANHONDAauthorizedpartsoflikekindandquality.
Examples of Systems covered:
ENGINE: including the Timing Belt, if due to MECHANICAL
BREAKDOWN;
TRANSMISSION: including the Shift Cable;
FRONT, REAR AND 4WD AXLES;
COMPUTERS/ELECTRONICS: including Switches, Sensors, SRS
Control Unit and Cable Reel;
AIRCONDITIONING/HEATING/COOLING;
CHASSIS: Suspension, Steering and Brake System;
FUEL SYSTEM;
FLUIDS/OILS as required for the repair of a covered part;
HONDA GENUINE FACTORY INSTALLED NAVIGATIONAL
DEVICES;
AMERICAN HONDA AUTHORIZED ELECTRONIC/AUDIO
ACCESSORIES:
Including cellular telephones, security systems, rear entertainment
and DVD systems that are factory installed, or DEALER installed
according to AMERICAN HONDA factory specications.
2. POWERTRAIN COVERAGE: This CONTRACT covers the following parts, subject to the terms and conditions herein and EXCEPT AS EXCLUDED BY
SECTION“IV.”.RepairsandreplacementswillbemadewithneworremanufacturedgenuineHondaorAMERICANHONDAauthorizedpartsof
likekindandquality.
ENGINE:
Cylinder block and cylinder head(s) and all internal parts; intake
and exhaust manifolds; oil pan and oil pump; seals and gaskets;
thermostat housing and gasket; timing chain/belt (for failure only);
cover, gears and pulleys; tensioner and guides; water pump, fuel
pump, and engine mounts; factory installed turbocharger housing
and all internal parts; valve covers, valve train, engine/powertrain
control module.
TRANSMISSION: Transmission/transaxle/transfer/differential case
and all internal parts; transmission/powertrain control module; torque
converter, ywheel/ex plate/ring gear, clutch master cylinder and
clutch slave cylinder, transmission mounts, seals and gaskets.
DRIVE AXLE (FRONT AND REAR):
Drive axle housing and all internal parts; axle shafts; propeller shafts;
drive shafts; wheel bearings; center support bearings; front and rear
hub and bearing assemblies; seals and gaskets; retainers; universal
joints; constant velocity joints, and boots.
B. RENTAL VEHICLE REIMBURSEMENT:
ALLNEW,NEARNEW,PRE-OWNED,POWERTRAIN,CERTIFIEDADDITIONALCOVERAGEandSENTINELPLUSCONTRACTSincludethefollowingbenet.
If YOU require alternate transportation due to a covered MECHANICAL or ELECTRICAL BREAKDOWN or FACTORY WARRANTY REPAIR SERVICE, this
CONTRACT provides reimbursement for the expense of a rental vehicle up to $35 per day to a maximum of six (6) days and $210 per repair visit.
• This CONTRACT provides for the reimbursement for rental expenses in the event YOUR VEHICLE is inoperable or unsafe to drive, and YOUR VEHICLE
is at the dealership awaiting the delivery of parts for a covered MECHANICAL or ELECTRICAL BREAKDOWN or FACTORY WARRANTY REPAIR
SERVICE.
• This CONTRACT does not provide rental benets for repairs/services performed under, but not limited to, product recalls, vehicle inspection, service
bulletins, product updates, dealer or repair facility guarantees, other service contracts, or any type of insurance coverage or accident related repairs.
• Rental reimbursement for repair and parts waiting time cannot exceed the maximum number of days allowable under this CONTRACT. The substitute
vehicle must be rented from a licensed rental agency, a HONDA DEALER or an authorized repair facility. Reimbursement is based on the Honda
Warranty Flat Rate Time required to repair YOUR VEHICLE according to the following table:
Repair Time Required Number of Days Allowed Maximum Reimbursement
0.1 – 8.0 Hours 2 $70
8.1 – 16.0 Hours 3 $105
16.1 – 24.0 Hours 4 $140
24.1 – 32.0 Hours 5 $175
Over 32.0 Hours 6 $210
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EXAMPLE
Rental Vehicle Reimbursement is valid only for expenses actually incurred from the date of the MECHANICAL or ELECTRICAL BREAKDOWN or FACTORY
WARRANTY REPAIR SERVICE until the date repairs are completed, and is subject to the benet allowances as specied above. COVERAGE EXCLUDES
ANY EXPENSE FOR ITEMS SUCH AS MILEAGE, GASOLINE, MAINTENANCE, INSURANCE, OR COLLISION DAMAGE WAIVER CHARGES, OR OIL
CHANGES.
AMERICAN HONDA IS NOT RESPONSIBLE FOR DELAYS ARISING FROM SITUATIONS BEYOND OUR CONTROL SUCH AS DEALER SCHEDULING
OR YOUR INABILITY TO OBTAIN A RENTAL VEHICLE DUE TO RENTAL AGENCY REQUIREMENTS OR OTHER RESTRICTIONS.
C. HONDA CARE SENTINEL ROAD HAZARD TIRE PROTECTION:
ThefollowingappliestoSENTINELSERVICESandSENTINELPLUSCONTRACTSonly.
1. TireRepairorReplacementService: Honda Care Sentinel Road Hazard Tire Protection provides YOU with tire protection against damage caused by
roadway debris such as potholes, nails, glass, or other materials that cause damage to the tire(s), butDOESNOTINCLUDEprotectionagainsteither
i)MANUFACTURERDEFECTSwhichmaybecoveredbythetiremanufacturerswarranty,orii)INTENTIONALdamagetothetire(s).
Honda Care Sentinel Road Hazard Tire Protection covers THE FOUR ORIGINAL TIRES EQUIPPED ON THE VEHICLE AT THE TIME OF SALE (NOT
INCLUDING SPARE) and provides for reimbursement of the cost of repair or replacement of a covered tire for the lesser of i) the CONTRACT period, or
ii) When the original tires’ tread depth wears below 2/32 inch for cars or 4/32 inch for sport utility vehicles.
a) HondaCareSentinelRoadHazardTireProtectionDOESNOTINCLUDEprotectionagainsttiredamagecausedbycollisionswithother
vehiclesorotherobjectsnotconsideredtobearoadhazard,andTireProtectionDOESNOTINCLUDEprotectionagainsttiredamage
covered by the collision or comprehensive section of YOUR automobile insurance policy, or tire damage resulting from intentional
VEHICLEoff-roaduse(off-roaduseisdenedasdrivingaVEHICLEonunmarkedroads).
b) Honda Care Sentinel Road Hazard Tire Protection also does not include protection against theft of tires or tire damage caused by
vandalismorre.
c) In the event that a tire on YOUR VEHICLE develops a repairable leak or puncture due to a road hazard condition:
• This CONTRACT will cover 100% of the cost to repair the tire, up to a maximum of $35.00 per repair.
• If tire replacement becomes necessary due to damage caused by a road hazard condition, this CONTRACT will cover the prorated cost of tire
replacement, up to $150.00 per tire (EXCLUDING THE SPARE TIRE), based on the tire tread depth remaining, in accordance with the following
schedule:
Cars and
Minivans
TIRE TREAD
DEPTH
REPLACEMENT
COVERAGE
Sport Utility
Vehicles
TIRE TREAD
DEPTH
REPLACEMENT
COVERAGE
8/32” or greater 100%
10/32” or greater 100%
6/32” to 7/32” 75%
8/32” to 9/32” 75%
4/32” to 5/32” 50% 6/32” to 7/32” 50%
2/32” to 3/32” 25% 4/32” to 5/32” 25%
Less than 2/32” (No Replacement)
Less than 4/32” (No Replacement)
2. CustomerProcedure:Upon experiencing damage to a covered tire, YOU may return to YOUR nearest HONDA DEALER, or YOU may contact the Road
Hazard Tire Protection ADMINISTRATOR via the following 24 HOUR TOLL-FREE ASSISTANCE NUMBER: 1-800-594-7400.
a) The HONDA DEALER will determine the eligibility of the tire condition, identify the remaining tread depth, prepare a statement of costs for the repair
or replacement of the tire, and contact the Road Hazard Tire Protection ADMINISTRATOR for authorization.
b) In the case of an emergency or in the event the HONDA DEALER does not offer tire services YOU may take YOUR VEHICLE to a local tire dealer for
service. Should YOU obtain tire service by other than a HONDA DEALER, YOUmustsubmitYOURrequesttotheRoadHazardTireProtection
ADMINISTRATOR for reimbursement.
Requests for reimbursement MUST include a copy of a valid repair or replacement invoice, include the year, make and model of the VEHICLE
and a statement indicating the cause of the failure, remaining tread depth of the failed tire(s), and the cost of tire repair or replacement.
c) Eligible tires which can be repaired safely will be covered in full for the cost of repair NOT TO EXCEED $35.00.
d) Eligible tires which need replacement will be covered up to $150.00 per tire (EXCLUDING THE SPARE TIRE), INCLUDING THE COST OF MOUNTING
AND BALANCING THE REPLACEMENT TIRE(S). YOU must replace YOUR tires with tires of the same type, size, load range, and speed rating.
3. Customer Obligations during the CONTRACT period: YOU must maintain YOUR VEHICLE in accordance with the requirements ofYOUR
VEHICLEOwnersManual.Thisincludesbutisnotlimitedtowheelbalancing,tirerotation,andalignmentatscheduledintervalsinaccordance
withYOUR VEHICLE Owners Manual. The RoadHazard Tire ProtectionADMINISTRATORandHONDA DEALER each reserve the right to
inspectdamagedtiresinordertodeterminethecauseofdamage.
D. OILCHANGES(SENTINELandSENTINELPLUSCONTRACTSonly):
This CONTRACT provides YOU with oil and lter changes for YOUR VEHICLE for the term of this CONTRACT at the intervals indicated in YOUR VEHICLE
Owners Manual and by YOUR VEHICLE’S “Maintenance Minder”. The “Maintenance Minder” monitoring system in YOUR VEHICLE is designed to alert YOU
when the remaining engine oil life reaches 15%. Oil and lter service should be performed prior to the engine oil life reaching 5% or less.
• Service is limited to oil and lter changes performed at authorized Honda dealerships for a value of up to $30 per service for non-zero weight oil, and $45
per service for zero weight oil.
• Reimbursement is based on the required oil viscosity indicated in YOUR VEHICLE Owner’s Manual. YOU ARE RESPONSIBLE FOR ANY CHARGES
EXCEEDING THE ABOVE LIMITS IN CONNECTION WITH OIL/FILTER CHANGES UNDER THIS CONTRACT.
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EXAMPLE
III. YOUR OBLIGATIONS
A. MAINTENANCE:
YOUmustperformmaintenanceservices,attheproperintervals,accordingtotherequirementsofYOURVEHICLEOwnersManualorasotherwise
speciedbyAMERICANHONDA.YOUmustretainallmaintenancerecords(theoriginalreceiptsorinvoicesconrmingallmaintenancehasbeen
performedduringtheperiodYOUhaveownedorleasedYOURVEHICLE)as theymaybe requestedfromYOUinorder tovalidateeligibilityfor
coverage.Failuretoperformanymaintenanceservice(s)mayresultinthedenialofcoverageifaMECHANICALorELECTRICALBREAKDOWN
couldhavebeencausedbyYOURfailuretoproperlymaintainYOURVEHICLE.
B. IN THE EVENT OF A BREAKDOWN:
ThefollowingappliestoALLNEW,NEARNEW,PRE-OWNED,POWERTRAIN,CERTIFIEDADDITIONALCOVERAGEandSENTINELPLUSCONTRACTS.
• TakeYOURVEHICLEtoYOURDEALER (meaning the HONDADEALERwhere this CONTRACT was purchased).GiveYOURCONTRACT
informationtoYOURDEALER.TheywillcontacttheADMINISTRATORforapprovalonYOURbehalf.
• IfitisnotpracticaltotakeYOURVEHICLEtoYOURDEALER,takeYOURVEHICLEtothenearestHONDADEALERintheUNITEDSTATESor
Canada.GiveYOURCONTRACTinformationtotheDEALER;theywillcontacttheADMINISTRATORforapprovalonYOURbehalf.
• Intheeventofanemergency,andbothoftheforegoingarenotpossible,haveYOURVEHICLEtakentothenearestlicensedrepairfacility.
YOUmustobtainPRIORAUTHORIZATIONfromtheADMINISTRATORbycallingTOLLFREE1-800-999-5901BEFOREINCURRINGANYREPAIR
COSTS.Anyexpense(s)incurredwithoutrstreceivingPRIORAUTHORIZATIONwhenPRIORAUTHORIZATIONisrequiredwillnotbecovered.
• YOUmustgiveauthorizationtotheHONDADEALERorrepairfacilityfordiagnosis/tear-downasnecessaryinordertodiagnoseaproblem.
IftheMECHANICALorELECTRICALBREAKDOWNiscoveredbythisCONTRACT,WEwillpaythereasonablecostofdiagnosis/tear-down
asapartofthecoveredMECHANICALorELECTRICALBREAKDOWN.ThisCONTRACTdoesnotcoverthecostofdiagnosis/tear-downifthe
MECHANICALorELECTRICALBREAKDOWNistheresultofanon-coveredpartorcondition.
• WEreservetherighttoinspectYOURVEHICLEtogathernecessaryinformationregardinganyclaimpresentedforcoverageunderthisCONTRACT.
• YOUmustpayanyapplicabledeductibletotheHONDADEALERorauthorizedrepairfacility.ThedeductibleistheamountoftheREPAIR
COSTYOUmustpaypervisit,fortherepairofoneormoreMECHANICALorELECTRICALBREAKDOWNScoveredbythisCONTRACT.YOUR
deductibleisspeciedontheIDENTIFICATIONPAGEofthisCONTRACT.
IV. WHAT IS NOT COVERED
ThefollowingappliestoALLNEW,NEARNEW,PRE-OWNED,CERTIFIEDADDITIONALCOVERAGEandSENTINELPLUScontracts.
A. NON-COVEREDPARTS,MAINTENANCEITEMS,ANDSERVICES:
YOUR VEHICLE is comprised of thousands of parts, many of which are mechanical in nature, and, therefore, eligible for coverage. The following is a listing
of non-mechanical and non-electrical parts and common maintenance items, which are specically excluded from coverage. Any part(s) not excluded below
are eligible for coverage in the event of a covered MECHANICAL or ELECTRICAL BREAKDOWN as dened under section “I. KEY TERMS”.
1. AnypartsoraccessoriesotherthangenuineHondaorAMERICANHONDAauthorizedparts.
2. Anycommunication, navigational or audio/video entertainment systems that become unusable or unable to function as intended due to
changesincontent,technologyorwirelessservice.Damagefromimproperrepairorupdatetocoveredcomponents.
3. Frame, body mount bushings, sub frame(s), sub frame mounting bushings, primary body structure/welded assemblies, body sub seals,
weatherstrip,oranysealpreventingwaterintrusion,coresupport,headerpanel,grille,hood,fenders,innerfenders,doors,rearhatch,trunk
lid,tailgate,spoilers,fascia,airdams,compositepanels,bumpers,bumpercovers,softorhardconvertibletops,allwindowglass,sunroof/
moonroofglass,allmirrorglass(exceptforelectronicfailureoftheauto-dimmingmirror),allrearorsideviewmirrorhousings/frames(except
forheatedmirrorglassfailure),andbrackets,outsideornamentation,emblems,garnish,moldings,roofditchmoldings,brightmetal,chrome
trim,stainlesstrim,paint(exceptforcoveredhingespaintedtomatchtheoriginalvehiclecolor),headlamphousings,taillighthousings,side
markerlamphousings,lenses,bezels,non-LEDlightingassemblies,andcosmeticfailureonvehiclebodyorstructuraldamage.
4. Steeringwheel,dashpanel,dashpad,gloveboxdoor,oororoverheadconsoles(exceptdomelightfailure),doorandotherinteriorpanels,
armrests,seatupholstery,seatpadding,headliner,cargocovers/sunshades(exceptforfailureoftheretractormechanism),sunvisors(except
forthesunvisorsupportandvanitymirror),carpet,oormats,anysounddeadener,underlayment,insulationorwater shields,in-vehicle
vacuumsystemlters,canisterbags,hoses,andattachments/accessories,doorhandles,windowhandles,buttons,knobs,boots,cupholders,
gas,brake,andclutchpedalpads.
5. Exhaustsystem head pipes, mufers,resonators,tailpipes,hangers,heatshields,gaskets(exceptfor exhaust manifold tocylinderhead
gasket),andrelatedfasteninghardware.
6. Allfuel,lubricants,coolantsorotheruids,orairconditioningrefrigerantunlessrequiredaspartofacoveredMECHANICALorELECTRICAL
BREAKDOWN(exceptforservicescoveredundersection“II.”,subsection“D”).
7. Fuses,wiperblades,fuelhoses,radiatorhoses,heaterhoses,vacuumhoses(exceptforhoseswithcrimpedttings),sparkplugs,sparkplug
wires,PCVvalve,belts,timingbeltwhenreplacedasroutinemaintenance,alllters,includingbutnotlimitedtooillters(exceptforservices
coveredunder section “II.”, subsection “D”), air lters, cabin lters,fuellters,batteries(exceptfornickel/metal hydride, lithium ion, and
polymerlithiumionbatteriesusedinhybridvehicles),batterycables,clutchdisc,pressureplate,throwoutbearing,pilotbushing/bearing,disc
brakepads,discbrakerotors,brakedrums,brakeandparkingbrakeshoes.
8. Allfastening/securinghardwarefornon-coveredparts/components–e.g.,straps,nuts,bolts,studs,screws,clips,clamps,pinsetc.stripped
orcrossthreadedfasteners,andanystrippedorcrossthreadeddrainplugs.
9. Airbagsdeployedforanyreason,seatbeltsexceptfortheseatbeltlatchsensor(ifYOUbelievethereisadefectinanyoftheseparts,please
contactYOURHONDADEALERimmediately).
10. Tires(exceptforservicescoveredundersection“II.”,subsection“C”),wheels,valvestems,exceptforelectronicallyfailedTPMSsensors,
wheelcovers,trimrings,centercaps,wheelstuds,lugnuts,wheellocks.
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EXAMPLE
11. Alignmentsofanykind,wheelbalancing,valveadjustmentsoranyotheradjustments,calibrations,tightening,updates,orreprogrammingof
anykind,unlessrequiredaspartofacoveredMECHANICALorELECTRICALBREAKDOWN.
12. POWERTRAINCOVERAGEONLY:Partsnotlistedinsection“II.”subsection“A.2.”ofthisCONTRACT,includingbutnotlimitedtopartsother
thangenuineHondaorAMERICANHONDAauthorizedparts.
13. SENTINEL SERVICES COVERAGE ONLY:
• Partsandbenets,exceptasprovidedinsection“II.”subsection“C.”and“D.”ofthisCONTRACT.
• Expensesforanymaintenanceservice,otherthanoilandlterchangesattheintervalsspeciedinYOURVEHICLEOwnersManualand
byYOURVEHICLE’SMaintenanceMinder.
B. NEW,NEARNEW,PRE-OWNED,POWERTRAIN,CERTIFIEDADDITIONALCOVERAGEandSENTINELPLUS:
ExpensesforanymaintenanceservicespeciedinYOURVEHICLEOwner’sManual(otherthanoil/lterchangesin“II.”subsection“D.”,
ifyoupurchasedSentinelPlus);fuels,uids,lubricants,alignmentsoradjustments,includingbutnotlimitedtowheelalignmentsand
valueadjustmentsunlessrequiredaspartofacoveredMECHANICALorELECTRICALBREAKDOWN;orimproperrepairs,adjustments,or
servicingbyanyrepairfacility,individualorYOU.
C. EVENTS AND CIRCUMSTANCES:
ThefollowingisalistingofeventsandcircumstancesthatarebeyondOURcontroland,thereforearenoteligibleforcoverageunderthisCONTRACT.
1. Anyexpense(s)incurredwithoutrstreceivingPRIORAUTHORIZATIONwhenPRIORAUTHORIZATIONisrequiredwillnotbecovered.
2. Coveredpartsdamagedastheresultofthefailureofanon-coveredpartarenoteligibleforcoverage.
3. ContinueduseofYOURVEHICLEafteraMECHANICALorELECTRICALBREAKDOWNhasoccurred,whensuchuseleadstoconsequential
damagethatcouldhavebeenpreventedbyYOU.
4. FailuretostopdrivingorprotectYOURVEHICLEfromfurtherdamageaftertheoilpressurewarninglight/gaugeortemperaturewarninglight/
gaugeindicatesaproblem.YOUareresponsibleformakingsurethattheoilwarninglight/gaugeandtemperaturewarninglight/gaugeare
functioningbeforedrivingYOURVEHICLE.Intheeventawarninglight/gaugeindicatesaproblem,safelypullYOURVEHICLEtothesideof
theroadandcontactRoadsideAssistancetohaveYOURVEHICLEtakentothenearestHONDADEALER.
5. Anyrepairs(s)wheretheVEHICLE’Sodometerhasbeeninoperativeoraltered,sothatitisimpossibletodeterminetheVEHICLE’Sactualand
truemileage.
6. AnyMECHANICALorELECTRICALBREAKDOWNresultingfromengineoverrev,overheating,hydrolock,contaminateduidsorlubricants,
improperorinadequatemaintenance,lackoflubrication,runlowuidoroilcondition,varnish,sludge,carbonbuildupordeposits,improper
programming, improper adjustments, consequential damage resulting from negligence, error, omission, improper installation/repairs, or
servicingonthepartofanyservicingdealer,repairfacility,anindividual,orYOU.
7. Impropertowing,overloading,snowplowing,wheelspin,misuse,abuse,orusingtheVEHICLEinanymannernotrecommendedbyAMERICAN
HONDA.
8. Racing,competitivedrivingactivities,drifting,modication,alteration,tampering,disconnection,ortheinstallationofaftermarketperformance
partsincludingbutnotlimitedto:coldairintakes;struttowerbraces;headers;exhaustsystems;adjustablefuelrails;nitrousoxide(NOS);
and/orperformance/racingclutches.
9. Any other aftermarket part or accessory that caused or contributed to a MECHANICAL or ELECTRICAL BREAKDOWN or any structural
modicationthatmayhavecontributedtoorcauseddamagetocoveredcomponents.
10. Allrequiredor recommendedmaintenanceservices/procedures thatapplytoYOURVEHICLEunlessYOUpurchasedSentinelorSentinel
Plusthatincludesoilchangesaspartofthecoverage.Failuretomaintainproperuidlevelsorperformmaintenanceservicesattheproper
intervals,accordingtotherequirementsofYOURVEHICLEOwner’sManualorasotherwisespeciedbyAMERICANHONDA.
11. Failuretoprovideveriablemaintenancereceipts/records,showingthedateandVEHICLEmileageatthetimeofservice.Receipts/records
pertaining to covered parts requiring routine maintenance, and which sustain a MECHANICAL or ELECTRICAL BREAKDOWN, may be
requestedinordertodetermineeligibilityforcoverage.
12. Damageresultingfromlowuidlevels,ortheuseofanyfuels,uidsorlubricantsotherthanthosespeciedbyAMERICANHONDA.
13. AnyMECHANICALorELECTRICALBREAKDOWNoraccidentaldamageresultingfromenvironmentalorexternalcausessuchas:collision;
re(regardlessofthecause);theft;vandalism;war;riot;explosion;volcaniceruptions;earthquakes;storms;oods;lightning;windstorm;
restorm;hail;sand;ice;freezing;hurricanes;tornados;tsunamis;seichewavesorotheractsofnature;rust;corrosion;waterintrusion;
waterleaks;acidrain;fallout;salt;treesap;exposuretotheelements;oranyothercausebeyondthereasonablecontroloftheparties.
14. Damagecausedbyvermin(e.g.mice,rats,squirrels)oranyotheranimal,reptiles(e.g.lizards,snakes),insects,arachnids,arthropods,andfowl.
15. Rattles,odors,waterleaks,airleaks,windnoise,vibration,deterioration,discoloration,distortion,deformationand/orfading.
16. AnyservicethatisrecommendedpursuanttorecallannouncementsbyAMERICANHONDAthatappliestoYOURVEHICLE.MECHANICAL
orELECTRICALBREAKDOWNofanotherwisecoveredpartifYOUfailtohavetheVEHICLErepairedpursuanttoanoticeofrecall,andsuch
repairwouldhavepreventedtheMECHANICALorELECTRICALBREAKDOWN.
17. Anyconsequential,incidental,ornancialdamages,includingbutnotlimitedto:lossofuseoftheVEHICLE;lossoftime;inconvenience;lost
revenue;failuretorealizeexpectedsavings;oranyothereconomiclossofanykind.
18. Cleaning,polishing,normalwearordeteriorationofanypart.AnyitemthatconcernsYOURVEHICLE’Sgeneralappearance,orrepairsto
correctcosmeticawsofanykind.
19. Anyrepair,replacementorreimbursementcoveredbyanywarranty,limitedwarranty,dealerorrepairfacilityguarantee,otherservicecontract,
oranyinsurancecoverage.
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20. AnyconditionorMECHANICALorELECTRICALBREAKDOWNthatexistedpriortothepurchase
ofthisCONTRACT.
21. AnyVEHICLEthathaseverbeendeclaredatotallossorsoldforsalvagebyanancialinstitution
orinsurer,orthathasbeenissueda“SALVAGE”or“BRANDEDTITLE”underanystate’slaw.
22. IftheVEHICLE’SFACTORYWARRANTYhasbeenvoided.
23. AnyrepairsperformedoutsidetheUNITEDSTATESorCanada.
24. Repairsprohibitedbylaworgovernmentalauthority.
D. COMMERCIAL USE:
1. Anyrepair(s)ifYOURVEHICLEhasbeenused,asdeterminedbytheADMINISTRATOR,forCOMMERCIALPURPOSE(S)whetherornotYOUR
VEHICLEislicensedforCOMMERCIALPURPOSE(S)orregisteredtoabusinessorcorporationisprohibited,UNLESSYOUhavepurchased
theCOMMERCIALUSEOPTION(surchargemayapply).
ThisexclusiondoesnotapplyifYOUhavepurchasedtheCOMMERCIALUSEOPTIONandtheintendeduseisnotspecicallyprohibitedbelow:
• Vehicles used for the following purposes are not eligible for coverage under any Honda Care Contract: Snow plowing; rental
vehicles;schoolbus;taxiservice;limousineservice;shuttleservice;towing;lawenforcementorsecurityservicesofanykind;re
prevention/ghting;parkranger;rescueservices;emergencyservices;ambulanceservice.
2. Installationofanynon-standardequipmenttospecicallyfacilitateCOMMERCIALUSE.
• Thisexclusiondoesnotapplytovehiclesregisteredtoalicensed,accreditedorotherwisestateapproveddriverstrainingschool,andis
limitedtotheinstallationofinstructorrequireddualsteering,brakingoracceleratorcontrols.Pleasenote:anynon-standardequipment
installed to facilitate useasa drivers trainingvehicle is not coveredunderthis CONTRACT.Any damage thatmay result from the
installationofsuchpartsisnoteligibleforcoverageunderthisCONTRACT,oranyHondaCareVehicleServiceContract.
V. CANCELLATION OF CONTRACT
A. On or before sixty (60) days following the commencement of the CONTRACT period:
• YOU may cancel this CONTRACT and receive a full purchase price refund, if no services have been rendered to or on behalf of YOU.
If services have already been rendered to or on behalf of YOU, the refund will be the lesser amount calculated as:
- A time pro-ration based upon the time expired; or
- A mileage pro-ration based upon the number of miles driven.
B. After sixty (60) days following the commencement of the CONTRACT period; YOU may cancel this CONTRACT. Whether or not services have been
rendered to or on behalf of YOU, the refund will be the lesser amount calculated as:
- A time pro-ration based upon the time expired; or
- A mileage pro-ration based upon the number of miles driven.
ALLCANCELLATIONREFUNDSAFTERSIXTY(60)DAYSARESUBJECTTOA$25PROCESSINGFEE.
C. For cancellation, return this CONTRACT to YOUR DEALER, and complete a Cancellation Request Form.
• The ADMINISTRATOR will issue a refund, if any, to YOU. However, if YOU nanced this CONTRACT, the refund may be payable to the lender or
nance company (if any) that nanced the purchase of this CONTRACT unlessYOUprovidetheADMINISTRATORwithwrittenverication
fromthelenderornancecompanythattheamountnancedhasbeenrepaidinfull.
• If YOU nanced the purchase of this CONTRACT, YOU may be required to send a written cancellation notice to the lender under a retail installment
contract or loan (the “FINANCE AGREEMENT”). This may not be the same contract, lease or purchase plan signed by YOU to purchase or lease
YOUR VEHICLE. Payment according to the FINANCE AGREEMENT constitutes payment to YOU, and YOU agree that YOU have no claim against
the ADMINISTRATOR, US or the HONDA DEALER based upon such payment.
• Please refer to the cancellation section of the FINANCE AGREEMENT for instructions. In the event of repossession or total loss, the lender may
cancel this CONTRACT. The provisions of section “V.” apply to all cancellation requests. No other rights or benets under this CONTRACT transfer
to the lender.
• AREFUNDSHALLTERFMINATETHISCONTRACT.IFCANCELED,COVERAGECANNOTBEREINSTATED.
VI. ARBITRATION
Any controversy or claim arising out of or relating to this CONTRACT, or a breach hereof, shall be settled by arbitration according to the Commercial
Arbitration Rules of the American Arbitration Association. Judgment upon the Arbitrators award may be entered in any court having jurisdiction thereof.
YOU must notify the ADMINISTRATOR in writing of YOUR intent to seek arbitration at the following address:
American Honda Finance Corporation
P.O. Box 2225
Torrance, CA 90509-2225
Attn: Honda Care Contract Services
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EXAMPLE
VII. TRANSFER OF CONTRACT
TheoriginalretailCONTRACTpurchasermaytransferthisCONTRACTtoapurchaseroftheVEHICLE(privatepartytoprivateparty)fortheremainder
oftheoriginalCONTRACTperiod.
A. TRANSFER PROCEDURES:
ReturntoYOURDEALER,completetheTransferofContractformprovidedbyYOURDEALER,andpresentthefollowingitems:
a. ThisCONTRACT;
b. A$50.00transferfeepayabletoYOURDEALER;and
c. Documentationevidencingprivatepartysale,changeofownershipandodometerreading(theactualmilestraveled,measuredbyan
operative,unalteredodometer)onthedateoftransfer.
B. TRANSFER CONDITIONS:
a. THIS CONTRACT CAN ONLY BE TRANSFERRED TO A PRIVATE OWNER, WITHIN 20 DAYS OF CHANGE OF VEHICLE OWNERSHIP.
ADDITIONALLY, ALL REMAINING UNDERLYING WARRANTIES MUST BE TRANSFERRED TO THE NEW OWNER.
b. THISCONTRACTCANNOTBETRANSFERREDTOANOTHERVEHICLE,TOAVEHICLEDEALERORTOTHECUSTOMEROFAVEHICLE
DEALER, OR TO A LENDER.
c. AtransfereemaynottransferthisCONTRACTtoasubsequentpurchaseroftheVEHICLE.UpontransferoftheVEHICLEbyatransferee
toasubsequentpurchaser,thiscoverageisnolongerinforce.
VIII. NOTICE
The contents of this CONTRACT should be interpreted and understood within the meaning of a “Service Contract” as referred to in Public Law #93-637.
BY ENTERING INTO THIS CONTRACT, YOU DO NOT WAIVE ANY WARRANTIES THAT MAY BE IMPLIED BY LAW. Further, YOU are advised that there are
state and federal laws that protect YOUR interests as a consumer. If a problem cannot be resolved with the ADMINISTRATOR, YOU may have other rights and
remedies available to YOU.
Forspecicvehicleservicecontract(“VSCPlanType”)terms,conditionsandmotorclubmembershipbenetguidelines,pleasevisitourwebsite
andreviewthesamplecontractat:hondanancialservices.com/vsc-contracts
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT AMERICAN HONDA FINANCE CORPORATION
HONDACARECONTRACTSERVICES,P.O.BOX2225,TORRANCE,CA90509-2225,ORCALL(800)999-5901.
FORROADSIDEASSISTANCE,PLEASECALL(800)594-7400.
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