FALL FISWG/NCMS TRAINING SESSION
Joe Morton
Threat Manager, Security Risk Operations – LMMFC
BUILDING A THREAT MANAGEMENT PROGRAM
BACK TO THE BLUE
Security Risk Operations
Lockheed Martin Proprietary Information
WORKPLACE REALITY
FISWG/NCMS Fall Training Session
No profile exists for an person about to commit workplace violence, however there are signs or
indicators
In many cases targeted workplace violence begins with a personal grudge over a real or
imagined grievance combined with targeted blame:
Studies indicate 85% of violence in the workplace can be identified prior to a serious event,
however they are often not reported by management or coworkers
PATHWAY TO VIOLENCE
WHERE DO I START?
BUILDING A PROGRAM
WORDS MATTER
Workplace Violence Prevention Program
- or -
Threat Management Program
Threat Assessment Program
FISWG/NCMS Fall Training Session
RESOURCES
FISWG/NCMS Fall Training Session
FBI STUDY OF ACTIVE SHOOTERS
FISWG/NCMS Fall Training Session
Key Findings
• Typically Experience multiple stressors
• Stress perceived by the active
shooter
FBI STUDY OF ACTIVE SHOOTERS
FISWG/NCMS Fall Training Session
ASSOCIATION OF THREAT ASSESSMENT PROFESSIONALS (ATAP)
• Founded in 1992 by the Los Angeles Police Department Threat
Management Unit (LAPD TMU)
• Non-profit organization
• 14 Chapters Nationally
• Membership of Approximately 2,500
• Strict Eligibility Requirements
• Diverse Membership:
• Law Enforcement Officers
• Prosecutors
• Mental Health Professionals
• Corporate Security Experts
• Threat Management Team Members
FISWG/NCMS Fall Training Session
ASSOCIATION OF THREAT ASSESSMENT PROFESSIONALS (ATAP)
• Local chapters
• Professional networking
• Certification
• Certified Threat Manager
TM
• Leadership opportunities
• Local and Association Board of Directors
• Recognition
• Access to information
• Members Only Website Access
• Education
• Seminars
• Annual Conference
https://www.atapworldwide.org/
FISWG/NCMS Fall Training Session
BACK TO THE BASICS
WHAT IS WORKPLACE VIOLENCE?
A SPECTRUM OF
BEHAVIORS
Workplace Violence: “A spectrum of behaviors - including overt acts of violence, threats, and other
conduct - that generates a reasonable concern for safety from violence, where a nexus exists
between the behavior and the physical safety of employees and others (such as customer, clients,
and business associates) on-site, or off-site, when related to the organization.”
Source: American National Standard on Workplace Violence Prevention and Intervention, ASIS/SHRM WVPI.1-2011, Definitions: Paragraph 3.16
FISWG/NCMS Fall Training Session
U.S. ACTIVE SHOOTER METRICS
FISWG/NCMS Fall Training Session
Average Active Shooting
Incidents per year
2016-2017: 26.5
2000-2006: 6.4
TRENDING
FISWG/NCMS Fall Training Session
PROGRAM STRUCTURE
PROGRAM PILLARS
Intervention
Policy and
Procedures
Education and
Awareness
Threat Management
Teams
Response
Threat Management
Teams
Law Enforcement
Engagement
Active Shooter
Exercises
Continuous
Improvement
Audit and Review
Professional
Development
S a f e a n d S e c u r e W o r k p l a c e
POLICY AND PROCEDURE
COMPREHENSIVE
POLICY
• Applicability
• All employees, contractors, suppliers, customers, and visitors
• Scope
• Workplace: any place where employees perform work on behalf of company
• Off premise situations with a relationship to the workplace, or affect the workplace
• Define Zero Tolerance
• Define Prohibited Conduct: “to include, but not limited to…”
• Reporting Expectations
• Call out Leaders and Managers
• Responsibilities
• Define Threat Management Team Process
FISWG/NCMS Fall Training Session
EDUCATION AND AWARENESS
CORNER STONE OF
YOUR PROGRAM
• New Employee Orientation
• New Leader Training
• Annual Employee Training
• General Awareness
• Active Shooter Response Training
• Specialty Training
• Local Law Enforcement Speakers
• Vendors – Consultants
• ATAP / ASIS / FISWG
• Threat Management Team Advanced Training
FISWG/NCMS Fall Training Session
THREAT MANAGEMENT TEAMS
• Core Team Structure
• Security (Threat Manager) – Chair
• Human Resources
• Legal
• Medical
• As needed,
• Management
• Site Leadership
• EAP
• Outside Consultant
FISWG/NCMS Fall Training Session
THREAT MANAGEMENT TEAM PROCESS
Process:
• Concerning behavior is reported
• Threat Management conducts a triage (Risk Assessment Tool) 360 view
• If appropriate, the TMT is convened
• Offsite Support Team and Subjects supervisor are included
TMT Actions:
• Determine what immediate action, if any, is required
• Violent Act
• Suicidal Ideations – Behaviors of Concern
• Not a Discipline Committee
• Provide consultation to management
• Oversee and review investigative process – Do not conduct the investigation
• Develop Long-term Threat Mitigation strategy
FISWG/NCMS Fall Training Session
THREAT MITIGATION
• Florida Baker Act Assessment – LEO or Medical Assessment
• Fitness for Duty Assessment – Medical Assessment
• Threat Assessment Tools
• Professional Consultants
• HR/Management Routine Follow-up/Monitoring
• Soft Landings
• Employee Confidant
• Employee Assistance Programs (EAP)
• OSINT/Social Media Monitoring – Leakage
• Public Records Automated Monitoring Solutions
FISWG/NCMS Fall Training Session
ASSESSMENT TOOLS
COLLECT THE DOTS
TO CONNECT THE DOTS
Example Questions:
1. Known Grievance
2. Preoccupation with Violent Themes
3. Known Threats to Workplace or Co-Workers
4. Military Experience/Weapons Familiarity
5. Signs of Preparations for Violence (Final Act Behaviors)
Ask about POSITIVE Support Systems, too!
• Family, Faith, Community, etc.
FISWG/NCMS Fall Training Session
DOMESTIC VIOLENCE
Possible Signs:
• Unexplained bruises, black eyes or other injuries
• Inappropriate clothing for the time of year, heavy
make-up
• Frequent upsetting phone calls, gifts at the workplace
• Leaving work area numerous times to take calls
• Isolation, withdrawn, keeps away from others
• Frequent work absences
• Lowered productivity
Threat Management
Domestic Violence isn’t a “private matter,” it comes to work with the victim
2016 Security Week Case Study (DV Shelter at Security table, 2 hours):
• 57 employees approached
• Three (3) employees received immediate services
• Three (3) employees approached the table within groups (separate) and
appeared to be looking for information but not identifying themselves
HOW TO RESPOND
Threat Management
Do not ignore the situation, if intervention is appropriate, take action.
• Do not try to diagnose the problem
• Respect the person’s privacy, and at the same time, open the door to offer help
• Respecting privacy may not mean keeping the issue a secret
• Advise HR / Security to help ensure the safety of the victim and the workplace.
If they Self-Disclose:
• Offer Assurance
• Listen and believe what they say, without judging
• Communicate your concern for their safety
• Encourage them to call EAP
If you have a concern:
• Let them know what you observed
• Express your concern, and make a statement of support
• If they deny being abused, do not press the issue, reaffirm support and offer EAP
DOMESTIC VIOLENCE RESOURCE
FISWG/NCMS Fall Training Session
VineLink (https://vinelink.vineapps.com/state)
• Developed specifically for domestic violence victims
• Notified when their abuser is released from jail
• Captures all arrests, not just DV cases
PROGRAM PILLARS
Intervention
Policy and
Procedures
Education and
Awareness
Threat Management
Teams
Response
Threat Management
Teams
Law Enforcement
Engagement
Active Shooter
Exercises
Continuous
Improvement
Audit and Review
Professional
Development
S a f e a n d S e c u r e W o r k p l a c e
HOW TO GET THERE
• Law Enforcement Coordination
• Liaison and Networking
• Familiarization Programs
• Executive Buy-in
• Active Shooter Table Top Exercises (TTX)
• Have the right people at the table
• Business Continuity
• Active Shooter Full-Scale Exercises (FSE)
• Planning, planning, planning
• Keep it realistic
Focus on improving and understanding the response concept, identify opportunities
and challenges and develop solutions
ACTIVE SHOOTER PREPAREDNESS AND RESPONSE
PROGRAM PILLARS
Intervention
Policy and
Procedures
Education and
Awareness
Threat Management
Teams
Response
Threat Management
Teams
Law Enforcement
Engagement
Active Shooter
Exercises
Continuous
Improvement
Audit and Review
Professional
Development
S a f e a n d S e c u r e W o r k p l a c e
CONTINUOUS IMPROVEMENT
• Audit and Review Your Program at least Annually
• Consultants
• Internal Audit
• Self-Inspection
• Professional Development
• Professional Associations – ATAP
• ASIS Global Security Conference (GSC)
• Professional Training
FISWG/NCMS Fall Training Session
ITPSO CORRELATION
Insider Threat Definition:
The threat presented by a person who has or once had authorized access to
information, facilities, networks, people, or resources and who wittingly or
unwittingly committed: acts in contravention of law or policy that resulted in or
might result in harm through the loss or degradation of government or company
information, resources or capabilities; or destructive acts to include physical harm to
others in the workplace.
- Intelligence and National Security Alliance (INSA)
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QUESTIONS?
FISWG/NCMS Fall Training Session
