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General FAQs
• If I passed an Infinity Specialist Accreditation exam before the CCSE will my certification be extended?
o No, the accreditation needs to be passed after the CCSE certification for an extension to be
awarded.
• I passed an Infinity Specialist Accreditation (ISA) exam and it is soon to expire or has expired. Can I
take that ISA again to extend my current certification?
o Yes, you are eligible to retake an ISA for an extension. You may retake an ISA exam up to six
months prior to the expiration date and it can count towards an extension.
• Where can I go to check on the expiration date of my certifications?
o Login to the User Center
o Click “MY CHECK POINT”
o Click “My Certifications” under the “My Info” option to see a list of your certifications and their
expiration dates.
o Note: Starting at 60 days before a core certification expires, our system will notify you by email
several times on a regular interval to remind you of your expiring certification.
• I have a valid CCSE, CCSM or CCSM Elite. Do I need to maintain the lower certification(s)?
o Your goal is to maintain your highest certification or progress to the next level. You are not
required to recertify on the lower certifications. You will only recertify on a lower certification
if you allow your highest level of certification to expire.
CCSA FAQs
• I’ve passed the CCSA exam, what are my next steps to maintain an Active certification status?
o Option 1 – You may proceed to the CCSE to continue in the certification path.
This will not extend the CCSA.
o Option 2 – You may retake and pass the CCSA exam for another 2-year certification.
o As of 1 April 2023 we no longer allow an ISA to extend the CCSA
CCSE FAQs
• I have a valid CCSE, what are my next steps to maintain an Active certification status?
o Option 1 – You may extend the CCSE certification
while the certification is still valid
by passing
one Infinity Specialist Accreditation (ISA) exam for a 1-year extension (You may do this one
time for a 1-year extension on a valid CCSE)
Passing a second ISA exam will award you the
CCSM certification.
o Option 2 – You may retake the CCSE for another 2-year certification.
• My CCSE has expired. Can I still extend the certification for 1 year by taking an Infinity Specialist
Accreditation?
o Extensions are only awarded on valid certifications. It is important to be aware of certification
expiration dates.
Recertify your CCSE by retaking and passing the CCSE exam.
• I had a 1-year extension added to my CCSE but now my CCSE has expired. Will I still get the CCSM if I
take another Infinity Specialist Accreditation?
o No, extensions are only awarded on valid certifications. You will need to recertify your CCSE
again and pass 2 more Infinity Specialist Accreditations to attain CCSM status.