BTTM-303
Computer Applications in Tourism
Programme: Bachelor in Tourism and Travel Management (BTTM 16)
Year / Semester: 3rd Semester
Objective: An introduction to micro computing for the non-specialist, and provides students
with an understanding of the role of information systems in the management of tourism &
hotel facilities.
Block 1
Computer Technology and Tourism
History and Evolution of Computer Generation; Computer Hardware and
Computer Software, CPU
Concepts of Computer Applications, Input / Output Devices; Numbering System
and Data Representation, DOS Commands
Windows and MS Office, MS Word / MS Excel / MS Power Presentation;
Uses of Computer Technology in Tourism Industry: Travel Agency, Hospitality
and Airlines Operators
Block 2
Application of Computer Software in Tourism Industry
Introduction of CRS, CRS for Rail Transport, CRS for Hotel Booking,
CRS for Airlines
Global Distribution system- Concept and uses
An introduction to Amadeus, Galileo, sabre and worldspan
Use of MICROS – FIDELIO and other latest software in Tourism Operation
Customized softwares of various organization case study TCI/Kuoni
Advantages and Disadvantages of using computer technology; Advantages and
Disadvantages of using computer software
Block 3
Fundamentals of Internet
Introduction to Internet, Accessing Web Sites,
Computer Network & Microsoft outlook
Concept of LAN, WAN and What is E-Mail, Sending & Receiving of E-
Mails, Subscription of E-Mail to various Sites,
Search Engines, Searching through various Search Engines, Chatting, and
Various Online Messages.
Travel Agency Automation, Tourism Production System, Arm Chair Tourism,
E-Tourism Business, E-Tourism Marketing