WARRANTY COVERAGE
General Truck Parts and Equipment (hereafter, “GTP”) warrants all GTP’s remanufactured components to be free from material defects of workmanship or
parts or components from the date of installation on all orders beginning January 1st, 2020 and, on the terms, and conditions set forth below:
• On Highway manual, Allison automated manual transmissions for 36 months/unlimited mileage from date of installation.
• On Highway dierentials for 36 months/unlimited mileage from date of installation.
• O Highway transmissions, dierentials, axles and transfer cases for 6 months/ unlimited mileage/hours from date of installation.
• Steering gears/pumps for 12 months/unlimited mileage from date of installation.
• Supporting documentation acceptable to GTP that includes GTP serial number or work order number must be provided at GTP’s request to verify ac-
tual installation date (i.e. shop repair order, installer invoice to end user, etc.). The failure to supply such documentation at the commencement of the
warranty period shall result in warranty period commencing as of the date of sale on GTP’s original invoice. If GTP remanufactured components are
not installed within one year of the date of sale by GTP then the warranty period shall commence as of the date of the original sale of such component
part by GTP (as opposed to the date of installation of the applicable component).
In order to pursue any claim under this warranty, the original purchaser must contact GTP’s warranty claims administrator @ 1-800-621-3914 and obtain
approval prior to any replacement of the failed component or repairs being performed. Failure to do so may void any and all warranty consideration.
GTP reserves the right to designate where warranty services may be performed in order to be eligible for warranty consideration.
This warranty shall cover parts and labor to repair or replace, at GTP’s discretion, the failed remanufactured component.
Any documentation to support a warranty claim shall be provided at GTP’s request (i.e. detailed written estimate of repairs required, photos, failure analy-
sis, etc.) prior to any repairs or replacement being approved by GTP and performed.
GTP reserves the right to have any failed component returned to GTP’s designated facility for inspection prior to any repairs or replacement being per-
formed.
This warranty shall not extend to failures or damage incurred as a result of improper installation, improper lubrication levels, abuse, misuse, improper appli-
cation, introduction of contaminants, improperly installed accessories or any other attachments that may be worn or failed (i.e. yokes, drive shafts, power
takeos, clutches, motor mounts, engine seats, external oil coolers, etc.)
In connection with any properly submitted and approved warranty claims, GTP agrees to compensate for labor, to repair or replace, any failed component
at a rate not to exceed $90.00 per hour and shall be based on the Mitchell 1 Estimates Guide to perform the repair or replacement of that specic compo-
nent. Related costs such as the replacement of accessories or related components damaged as a result of any approved warranty claims shall be negotiat-
ed and approved by GTP prior to any repairs or replacement being performed. A maximum of $500.00 may be reimbursed for any towing/recovery expense
that may be incurred as a result an approved warranty claim subject to GTP’s receipt of supporting documentation if requested by GTP.
All warranty reimbursement will be to the original purchaser of the remanufactured component, unless other arrangements are made and approved by GTP
prior to any repairs or replacement being performed. Customers with open accounts, in good standing, with GTP will be reimbursed in a form of a credit on
their account. Cash customer’s will be paid by GTP check or approved transfer of funds. All approved reimbursements will be honored within 30 days of
services being performed.
Any component repaired or replaced under this warranty shall retain the remainder of its original warranty period.
Notwithstanding anything herein to the contrary, GTP shall not be responsible for, nor shall GTP be deemed to have breached its obligations hereunder,
due to any delay or failure in performance resulting from any cause beyond GTP’s control. Such acts shall include, but are not limited to, acts of God, acts
of war, riot, epidemics, re, oods or other disaster, acts of government, strikes or lockouts, material and parts shortages, taris, embargos, communication
line failures, power failures, failures of computer equipment or software. In the event GTP is delayed in complying with this warranty due to causes beyond
its control, the delayed performance shall be performed as soon thereafter as is reasonably feasible.
EXCEPT AS REQURED BY LAW AND EXPRESSLY PROVIDED HEREIN, THE WARRANTIES HEREIN ARE IN LIEU OF ALL OTHER EXPRESS,
IMPLIED, ORAL OR STATIONARY WARRANTIES AND LIABILITY ASSOCIATED WITH ANY PRODUCTS OR GOODS AND GTP MAKES NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATTION, ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FIT-
NESS FOR A PARTICULAR PURPOSE.
LIMITATIONS
NOTWITHSTANDING ANYTHING CONTAINED HEREIN TO THE CONTRARY, GTP’S EXCLUSIVE OBLIGATION UNDER HEREUNDER SHALL BE, IN
GTP’S SOLE DISCRETION, TO PROVIDE REPLACEMENT PRODUCTS OR REFUND THE PURCHASE PRICE OF THE DEFECTIVE OR NON-PER-
FORMING PRODUCT. GTP SHALL NOT BE LIABLE FOR INDIRECT DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, LOST OR AN-
TICIPATED PROFITS, DELAY, INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES INCLUDING, BUT NOT LIMITED TO COSTS FOR LODGING
OR FOOD EXPENSES, DOWN TIME, LOST REVENUES OR WAGES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF GTP IN RESPECT OF
PRODUCT SOLD EXCEED THE PURCHASE PRICE FOR SUCH PRODUCT ACTUALLY PAID BY THE PURCHASER THEREOF AND RECEIVED BY
GTP.