Dekalb county sanitation
2022 Events and recycling initiatives
Martin Luther King Jr. Day Event*
January 17
Spring Household Hazardous Waste Event
Date TBD
Operation Spring Clean Sweep*
(Curbside Bulky Item Collection)
Date TBD
Paper Shredding Event*
Date TBD
Landfill Amnesty Day
Date TBD
Fall Household Hazardous Waste Event
Date TBD
Operation Holiday Clean Sweep*
(Curbside Bulky Item Collection)
Date TBD
Curbside Christmas Tree Recycling
12/26/22 – 01/05/23
*Events are tentative and subject to change
Printed on recycled paper
Visit www.dekalbsanitation.com for detailed
information on residential and commercial
service offerings.
Public Works Department
Sanitation Division
A Tradition of
Efficiency • Accountability
Resilience • Integrity
Administrative Office
3720 Leroy Scott Drive
Decatur, GA 30032
e
Customer Care Team
@DKalbSanitation
DeKalbSanitation.com
o
404.294.2900
Dear DeKalb Resident:
As I look back on the past year with gratitude, I see a year
of challenges, but progress. I see a DeKalb community of
increased faith and resolve, focused on the rewards of
perseverance and determination during what are still very
challenging times. Undoubtedly, our team has made
great strides over the past year, and it is my pleasure to
feature some of our employee-, customer-, and
service-focused accomplishments.
Our enhanced culture of investing in employees
features additional personal and professional
development programs, including the GED program.
Through the Customer Care call center’s new 311 Oracle
Cloud phone system, we empowered our customer care
representatives with institutional knowledge aimed at
creating a more enhanced customer engagement and
relationship management experience. To reassure our
residential customers of our commitment to a culture of
service excellence, we expanded our deployment of
larger capacity 95-gallon garbage roll carts aimed at
improving curbside collection efficiency. This initiative
will continue in 2022, with additional households within
select automated side-loader (ASL) collection routes to
receive larger capacity roll carts.
To ensure our continued partnership with county
agencies, we created a real-time information-sharing
data platform serving our division and
Code Enforcement, with the ability to easily track,
process, and resolve residents’ bulky item and special
collection requests, assessments, service
assignment status, and concerns. As we pursued more
technologically advanced communication processes
throughout our operations, we worked with industry
leaders to facilitate more contemporary, convenient,
effective, and efficient tracking and communication
processes within our Residential Collection operation
(our largest operational unit).
With a high probability of additional challenges in the
coming year, our team embraces the concept of serving
within a ‘changed and virtual world.’ We remain steadfast
in our commitment to serving with efficiency,
accountability, resilience, and integrity. Thank you for
your patronage and support in 2021, and we look
forward to serving you in 2022 and beyond. Best wishes
for a safe, healthy, and rewarding new year.
At your service,
2022
Residential Holiday
Collection Schedule
DEKALB COUNTY SANITATION DIVISION
Tracy Hutchinson
Director - Sanitation Division • Beautification Unit