service by a person qualified to:
1. Promptly summon crewmembers (if necessary); and/or
2. Dispatch assistance.
(e) Consistent with N.J.A.C. 17:24-10.3, a BLS provider shall not advertise any
telephone number for emergency response service other than 9-1-1.
(f) The words "Paramedic," "EMT-Paramedic," "Mobile Intensive Care," "Intensive
Care," "MICU," "Critical Care Transport Unit," "CCTU," "Coronary Care," "Special
Care," "Specialty Care," "SCTU," "Specialty Care Transport Unit," "ALS,"
"Advanced Life Support" or abbreviations of such words, shall only appear in
advertisements when the provider is licensed to provide those services.
(g) All advertisements shall include the name under which the provider is
licensed by the Department.
8:40-3.5 Standard operating procedures manual
(a) Each provider shall develop and maintain a written standard operating
procedures (SOP) manual. The SOP manual shall reflect the methods of daily
operation, and shall be consistent with the provisions of this chapter. A copy of
the SOP manual shall be available at each location where a vehicle is garaged,
shall be readily accessible to all crewmembers and shall be made available to
Department staff upon demand.
(b) In addition to addressing the employees' responsibilities under this chapter,
such as cooperating with inspections, the rules governing vehicles placed in
DIOOS status, the possibility of incurring monetary penalties in case of licensure
violations, having training credentials available and performing duties in a
professional manner, the SOP manual shall address sanitation requirements,
maintenance of records (see N.J.A.C. 8:40-3.9), vehicle cleanliness,
communicable disease guidelines, placing patients into physical behavioral
restraints, patient rights, vehicle breakdowns, child and elder abuse reporting
requirements, portable and mobile radio operation and other areas of concern to
the provider or the Department. The SOP manual shall also contain a
nondiscrimination statement, outlining the service's willingness to transport and
treat patients regardless of a person's race, sex, creed, national origin, sexual
preference, age, disability, medical condition (including, but not limited to,
patients with AIDS/HIV, TB, Hepatitis B or other communicable diseases) or
ability to pay. If the service provides emergency response, the SOP manual shall
include, as appendices, copies of the relevant municipality's EMS Annex and the
HAZ-MAT Annex of the State disaster plan. A current copy of these rules
(N.J.A.C. 8:40) shall be included in the SOP manual, but the rules by