Changing the settings in Edge to force the use of Adobe to open PDFs
Current situation
Moving to Microsoft Edge Browser (the recommended browser now), comes with a challenge
when opening certain interactive types of Adobe PDF files e.g., LiveCycle. However, they work
without any issues in other browsers like Internet Explorer, Firefox, Google Chrome etc. For
the vast majority of Informed consent PDF documents which are read-only, the default
action is to open the document within the Microsoft Edge. If the PDF file is an editable form
(such as interactive consent forms) then this fails, and the following message is shown.
To avoid this situation in Microsoft Edge
Option 1. (To open an individual document in that instance)
Step 1. click on the three dots on the top right side of your screen when you get the above
message
Step 2. Select “Reload in Internet Explorer mode”
Alternatively, your Edge browser may contain an icon with a box and “e” like the Internet
Explorer logo to “Reload in Internet Explorer mode”.
Changing the settings in Edge to force the use
of Adobe to open PDFs