Appendix
Frequently Asked Questions (FAQ)
Category Question Answer
Rating
How can I view my TForce Freight
(TFF) negotiated rates?
To view your TFF negotiated rates, the postal
code must match the payer and the postal code
of the set-up account.
Fuel Surcharge
Is the Fuel Surcharge listed as a
separate line item in the response
for TFF Rating API?
Yes, the fuel surcharge is listed as a separate
line item within the response.
TForce Freight
Shipping
What are the supported TForce
Freight countries and territories?
TForce Freight country or territory origins include
US, CA & MX. Service for other territories is
available by contacting Customer Service.
Maximum
Shipment
Weight
What is the maximum shipment
weight for TForce Freight LTL?
The maximum weight for TForce Freight LTL is
19,999 lbs. Shipments 20,000 lbs. or over are
considered a Truckload (TL) movement.
Rating
Is Pallet Rating supported for
TForce Freight?
Pallet rating is not supported for online rating
with TForce Freight.
Rating
Does the API rate offshore
shipments for TForce Freight?
No, please contact Customer Service for
offshore rating.
Rating
Are there any rate structures that
are not allowable for TForce
Freight?
No.
Rating
Is 3rd Party or Freight Collect
available through the TForce
Freight Rating or Shipping APIs?
Yes, but only for the customer that is paying the
invoice. Others can create a Bill of Lading.
Rating
What rates can be returned using
the TForce Freight rating API?
Published rates based on the TForce Freight 560
tariff or a contract rate negotiated with TForce
Freight.
Rating
Can I choose the rate I want
returned in the rate request for
TForce Freight?
No, the API supports a single rate type based on
your setup with TForce Freight.
Time in Transit
Is Time in Transit available through
the TForce Freight Rating or
Shipping APIs?
Yes, Time in Transit is available and does not
include Weekends or Holidays.
Maximum
Linear Feet
What is the maximum Linear feet
allowed for TForce Freight LTL
Ground Freight?
The maximum dimensional length is 26 feet,
subject to change based on business rules.
Rating API Manual June 07, 2024
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