JOHN H. SMITH, MHN, FOCHE
HEALTH CARE EXECUTIVE
PRESIDENT & CEO
22 years of success inspiring teams and boosting performance through people-focused hospital administration
Seasoned health care executive with the ability to balance strategic decisions and financial discipline with a hands-on
approach to leadership—resulting in strong employee, patient, and physician satisfaction. Engaging communicator and
relationship builder with expertise in organizational planning, multimillion-dollar capital projects, contract negotiations,
team development, and increasing visibility for growth. Core strengths include:
§ Strategic Planning & Execution
§ Budgeting & Fiscal Management
§ Culture Development & Refinement
§ Health System Optimization
§ Revenue & Growth Planning
§ Contract & Physician Negotiations
§ Administrative Efficiency
§ Team Building & Motivation
§ Issue Analysis & Resolution
SE L E CT LE A D E R S H I P CO N T R I B U T I O N S
CAPITALIZE ON REVENUE-GENERATING OPPORTUNITIES
s Managed >$32M in capital expansions. Launched Florida
Cardiovascular Specialists for exclusive ER coverage and loyalist
referral alignment.
s Elevated Callahan State Medical Center to level-2 trauma
accreditation, and level-3 pending. Grew billable trauma
activation >110% in the past 3 years.
BUILD CULTURES & NURTURE TALENT
s Create exceptional experiences for patients, staff, and
physicians. Actively align the organizational vision and strategy
with staff efforts. Define and routinely validate expectations.
C
AREER HIGHLIGHTS
HNR, INC. / CALLAHAN STATE MEDICAL CENTER
Chief Executive Officer (CEO) ▪ May 20xx to August 20xx
Provided leadership and change management for 310-bed tertiary acute-care hospital (the largest private employer in the city)
to promote a reputation for quality, innovation, and clinical excellence. Reporting to the board of directors, shaped the
strategic direction, controlled the budget, and built a top-performing team of 920+ professional staff and 420+ physicians.
ü Pioneered and directed the effort to transform Callahan State Medical Center into a level-2 trauma center (level-3
pending), triggering >110% increase in billable trauma activation growth in the past 36 months.
ü Developed a culture of trust and open lines of communication for patients, nurses, and physicians on a daily basis.
Drove physician engagement to 95% and ranked as a “Best Place to Practice Medicine” in HNR.
ü Improved inpatient admissions >62% and margins >45% by developing and enhancing high-acuity, tertiary, surgical,
and procedural services to attract the right patient and payer mix. Services included cranial neurosurgery,
complicated spinal and orthopedic surgeries, customized fenestrated-graft endovascular aortic aneurysm repair
(EVAAR), and cardiac electrophysiology (EP) studies and ablations.
ü Initiated, launched, and recruited sub-specialized cardiologists and cardiovascular surgeons to establish Florida
Cardiovascular Specialists for exclusive ER coverage and loyalist referral alignment.
ü Directed $22M in capital projects—including $8M ED expansion.
ü Reduced average length of stay 1 day in the ICU by creating a 12-hour in-house intensivist program.
ü Achieved the only JTOHO Sepsis accreditation in HNR, as well as JTOHO Hip & Knee and RNCC Magnet accreditations.
JOHN H. SMITH, MHN, FOCHE
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HNR, INC. / CALLAHAN STATE MEDICAL CENTER │ Experience Continued ...
Chief Operating Officer (COO) ▪ March 20xx to October 20xx
Promoted to join the senior management team and governing board. Defined administrative priorities for inpatient/outpatient
services (OR, GI, single-day surgery) as well as ancillary/support services (medical staff services, imaging, rehab, engineering,
dietary, behavioral medicine, laboratory, cardiopulmonary, and environmental). Fostered strong physician relationships.
ü Boosted net revenue 9%, decreased operating expenses 8%, and increased EBITDA 14% from 20xx to 20xx by merging
strategic and financial management with attentive staff leadership.
ü Directed high-impact capital projects from concept through construction including $20.5M expansion of the 8
th
floor,
which added 30 critical-care beds, and the $4M endovascular suite. Managed development and sale of 50+ acres of
land consisting of 2 miles of road, 20 physician medical offices, and 4 hotels.
ü Established a joint-venture ambulatory surgery center with on-campus physicians. The facility currently generates
$25.5M annually. Also oversaw development of on-site air ambulance transportation.
Associate Administrator ▪ February 20xx to August 20xx
Earned promotion to oversee hospital administration with a clear focus on patient care, quality, employee retention, and
improving the bottom line. Worked diligently—and enthusiastically—to create an environment that thrived on accountability
and rewarded contributions.
ü Influenced the future of the organization as chair and member of the governing board, medical executive, surgery,
anesthesia, family practice, medicine, security, billing compliance, and other hospital and medical staff committees.
ü Functioned as Ethics & Compliance Officer; minimized risk by developing policies, procedures, and ensuring full
compliance with federal and state regulations. Immediately addressed issues through training and corrective actions.
ü Mobilized teams to deliver measurable performance improvements: enhanced patient satisfaction from 25% to 80%
for outpatient surgery and decreased average OR turnover time from 28 to 19 minutes in one year.
ü Planned and managed construction of $2.8M GR suite.
Additional role as Director of Marketing for Callahan State Medical Center (19xx to 20xx). Marketed new product lines,
services, and the opening of a new medical campus. Served as media spokesperson.
Also served as Adjunct Faculty Member for State University’s Department of Health Care Administration.
EDUCATION
Master of Health Administration (MHA) in Health Care Administration
State University, Sarasota, FL
Bachelor of Arts (BA) in Psychology and Business Administration
University of Florida at Tampa, Tampa, FL
Fellow of the Oncology College of Healthcare Executives (FOCHE)
COMMUNITY INVOLVEMENT
Board of Directors & Chairman, Rescue America of Orange County
Board of Directors & Chairman, Children’s Health Center of Orange County
Board of Directors & Chairman, North Florida Chapter of State College of Healthcare Executives
Board of Directors, Callahan Chamber of Commerce
Board of Directors, Callahan City Council-Appointed Economic Development
Board of Trustees, Tampa-Orange County Hospital Council
Advisory Board Member & Graduate, Leadership Callahan
JOHN H. SMITH, MHN, FOCHE
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Former Volunteer (Big Sister), Boys & Girls Clubs of Callahan Denton County
