Dental, Medical and Animal Health Repair Brochure
Handpieces
Eastern
137 Commercial St., Ste. 300, Plainview NY 11803
California
620 S. Placentia Avenue, Placentia CA 92870
Puerto Rico
Carr. 1 km 25.3, Bo. Quebrada Arenas, San Juan, PR 00926
Small Equipment
Eastern
137 Commercial St., Ste. 300, Plainview NY 11803
Western
7667 Longard Rd., Livermore CA 94551
Puerto Rico
Carr. 1 km 25.3, Bo. Quebrada Arenas, San Juan, PR 00926
High-Tech
620 S. Placentia Avenue, Placentia CA 92870
Sterilizers
Eastern
8421 Helgerman Court, Gaithersburg MD 20877
Midwestern
10920 W. Lincoln Avenue, West Allis WI 53227
Western
7667 Longard Rd., Livermore CA 94551
Instrument Sharpening - Dental
1666 East Touhy Avenue, Des Plaines IL 60018
Instrument Sharpening - Medical
137 Commercial St., Ste. 300, Plainview NY 11803
Lab Handpieces
137 Commercial St., Ste. 300, Plainview NY 11803
Ultrasonic & Air Polishing Insert Replacement
137 Commercial St., Ste. 300, Plainview NY 11803
Vaporizers
425 College St., Rockmart GA 30153
Call for more information:
1-800-367-3674 8am-7pm (et)
www.prorepair.com
prorepair@henryschein.com
©2013 Henry Schein ProRepair
ProRepair Service Locations
Featured Services
2 Henry Schein ProRepair Henry Schein ProRepair 11
HANDPIECE CONCIERGE SERVICE
We’ll make your handpieces better than new
Ceramic bearings are known for their quiet and smooth
operation and will extend the life of your repair.
• Less noise
• Reduced vibration
• Increased durability
• Reduced wear
• Longer life
• Extended warranties
Ceramic repair services include Rebuilds and Turbine
Replacement for all major handpiece models.
MEDICAL SMALL EQUIPMENT REPAIR
As we continue to expand our medical repair services
oering, we have added the following to our in-house repair
services:
Welch Allyn - Spot Vital Signs Devices • Spot Vital Signs LXi •
Vital Signs Monitor 300 Series
VAPORIZER SERVICE EXCHANGE AND CERTIFICATION
The anesthetic vaporizer is critical equipment in the
veterinary clinic and hospital and it needs to be serviced
regularly per the manufacturers’ recommendations.
Why should you service your vaporizer?
Save Money
Properly serviced and calibrated vaporizers reduce anesthetic
expenses by preventing agent loss through leakage
Ensure Clinical Accuracy And Proper Performance
Calibration of your vaporizer ensures that it will deliver the
correct concentration of anesthetic agent each time
Safety And Health Protection
Leaking vaporizers can potentially contaminate the operating
room atmosphere and expose clinicians and sta to a health
hazard
Reduce Liability Exposure
Following the manufacturer’s service schedule
may prevent liability issues
OUTLET CENTER
WWW.HSI-OUTLET.COM
The Outlet Center is a reliable source for Overstocked, Demo
Model, and Reconditioned Dental and Medical Equipment at
incredible savings.
Why buy from other companies or anonymous sellers online
when you can buy from a company you know and trust. All
products sold by the Outlet Center include comprehensive
warranties backed by Henry Schein.
Product Categories
Overstocked: New Products that are in the
manufacturer’s original sealed package. SAVINGS UP TO 35%
Demo Model: Open-box products that have had no
clinical use. SAVINGS FROM 35% TO 50%
Reconditioned: Products in excellent condition, restored to
the manufacturer’s specication. SAVINGS UP TO 80%
TRADE IN AND SAVE
Trade in your old handpieces and small equipment and
receive a discount towards the purchase of new product.
Our trade-in program continues to expand and we now have
various oer for the following manufacturers:
Henry Schein Brand Bien Air Castle
Coltene/Whaledent Cox Dentronix
Dentsply DriClave EMS
KaVo L&R MDT/Barnstead
Midmark Midwest Pelton & Crane
Porter Ritter SciCan
SDI SS White Star Dental
SybronEndo Tuttnauer Vernitron
At ProRepair we pride ourselves on oering high-quality repairs that are done right, the rst
time, every time. Our technicians are manufacturer-trained and manufacturer-authorized
to repair the equipment critical to your oce. We continue to add repair and value-added
services so that we can be your source for handpiece and small equipment solutions.
Shipping Rates
†
Handpiece Repair Ultrasonic Insert Replacement
Inbound Shipping (ARS Label) NDD N/C Inbound Shipping (ARS Label) NDD $10.50
Return Delivery
+
Return Delivery
+
NDD $10.50
Two or more handpieces* SDD N/C SDD $6.75
For one handpiece GRD N/C GRD $3.70
For one handpiece SDD $5.95
All orders NDD $10.50
Small Equipment, Intraoral Cameras, Instrument Sharpening
and High-Tech Repairs
Inbound Shipping (ARS Label) NDD $18.95 Inbound Shipping (ARS Label) NDD $10.50
Return Delivery
+
NDD $18.95 Return Delivery
+
NDD $10.50
SDD $12.15 SDD $6.75
GRD $7.05 GRD $3.70
Rental - Small Equipment Sterilizer Repair and Vaporizer
Delivery Charge
+
NDD $18.95 Pricing varies. Please call for details 1-800-367-3674.
SDD $12.15
GRD $7.05
Inbound Shipping (ARS Label)** NDD $18.95
Endoscope Repair
Same-Day Pickup (ARS Label) NDD $65.00
Price Includes Return Delivery Fee
Warranty and Declined Repair Shipping & Handling Charges
Handpiece warranty repairs are returned to the customer,
UPS Ground, for a fee of $6.75.
Small Equipment repairs are returned to the customer, UPS Ground,
for a fee of $11.70.
NDD - Next Day Delivery
SDD - Second Day Delivery
GRD - Ground Delivery
NC - No Charge
† Subject to corporate fuel surcharge
+ Shipped from ProRepair to Customer
* On a single Repair Order
** Applicable when customer returns rental to ProRepair using ARS label
Note: Pricing subject to change without notice.
Brands and models mentioned herein are the registered trade names and/or trademarks of their respective companies.
Not responsible for typographical errors.
REPAIR SERVICES
Handpieces
High-speeds
Low-speeds
Attachments
Scalers
Electric handpiece certication
and repair
Surgical and implant handpieces
Laboratory handpieces
Small Equipment
Curing lights
Ultrasonic and piezo scalers
Amalgamators
Ultrasonic cleaners
Prophy polishers
Film processors
Air and micro abrasion
Debrillators
Thermometers
Exam lights
Endoscopes
Pulse oximeters
Vital signs monitors
Nebulizers
Centrifuges
Blood pressure pumps
Other small equipment
High-Tech
Intraoral cameras
Laser caries detection
X-ray digital processors
Digital x-ray sensors
Plasma arc curing lights
Apex locators
Sterilizers and Autoclaves
Basic repairs
Full restorations
Extended warranties
Ultrasonic Insert Replacement
Instrument Sharpening
Vaporizers
The ProRepair Dierence
• Manufacturer-authorized Facilities
• Manufacturer-trained Technicians
• Genuine Manufacturer Parts Available
• ISO Registered for Quality Assurance
• Regulatory Compliant
• Fully Insured
• Rapid Turnaround
Vaporizer Certication & Safety Inspection Service
Service Highlights
• Low at rate fee between $300 to $375
• Calibration test certicate
• Exchange service available
• Warranted for the length of the service cycle
• Loaners available
Vaporizer Certication & Safety Inspection Services Includes
• Visual inspection
• Disassembly and cleaning of integral parts
• Replacement of non-durable parts (e.g. o-rings, gaskets, seals)
• Reassembly and lubrication
• Computer diagnostic testing
• Leak analysis
• Calibration meeting or exceeding ISO 9002 and other regulatory
standards using state of the art laser refractometry
• 1-Year parts and labor warranty
• All parts meet or exceed manufacturers specications.
Vaporizers Serviced:
Tec 3 - Key Fill & Standard Fill Tec 4 - Selecttec & Bolt On Mount Tec 5
Tec 7 Ohio Drager 19.1
Penlon Delta Drager 2000
Vaporizer Service Exchange
1. Request a Vaporizer Service request form.
2. Fax, email or mail service form to ProRepair.
3. Replacement vaporizer ships in 1 – 2 days.
4. Send in your old vaporizer using the box and materials received with
replacement.
Vaporizer Repair Service
1. Request a Vaporizer Service request form.
2. Fax, email or mail this service form to ProRepair.
3. ProRepair will send you the necessary shipping materials.
4. Repair turnaround in 3 – 4 days.
5. Loaners available.
Other Services:
• Halothane to Isourane Conversion
• Halothane to Sevourane Conversion
• New Product Sales
Manufacturer service schedules require that Veterinarians have their vaporizers certied and serviced at regular intervals.
ProRepair oers both a vaporizer service exchange and a vaporizer repair service which reduce the liability exposure of the
veterinary clinic and hospital.
10 Henry Schein ProRepair Henry Schein ProRepair 3
Handpiece Repair Services
1
2
3
4
*most models †Recommended for lube free models . NOTE: Pricing is subject to change without notice.
High-speed Rebuild Services
ProRepair only uses premium, angular contact bearings designed for use in a dental high-speed application to ensure an
extended repair life. Choose Maintenance-Free bearings to eliminate the need for cleaners and lubricants. Includes labor,
testing, bearings, o-rings, gaskets, and cleaning of air and water lines.
1A. Premium - $99* 1B. Ceramic - $139†
3-month warranty 6-month warranty
High-speed Turbine Replacement
ProRepair uses turbines that have been dynamically balanced and 100% tested for optimum performance. Choose
Maintenance-Free turbines to eliminate the need for cleaners and lubricants. Includes labor, testing, new turbine, o-rings,
gaskets, and cleaning of air and water lines.
2A. Premium - $189* 2B. Ceramic – $289†
6-month warranty 1–year warranty
2C. Manufacturer Turbine – Retail price
Warranty varies
Low-speed Repair Services
ProRepair oers a number of low-speed repair services, from backend rethreading to complete restorations, which prolong
the useful life of the handpiece.
3A. Repair 3B. Complete Overhaul
6–month warranty
1–year warranty
Starting at $149 Starting at $269
Nose cones/Attachments/Contra angles/Scalers
Prices and warranties vary. Call for details.
Electric Handpiece Repair Services
Electric handpiece repair services are performed by technicians who have been manufacturer-trained to restore the
handpiece to its original specications.
4A. Safety Inspection & Certication Service - $59 4B. Electric Highspeed Rebuild Service - $249
For high-speed attachments
4C. Electric Highspeed Factory Overhaul
1–year warranty starting at $399
Lab Handpiece Repair Services
ProRepair services handpieces and control boxes for most of the lab handpieces in the market, including:
Bantam Bulley Bell International Bien Air Bualo Dentamerica Faro
Foredom Handler Healthco Henry Schein KaVo Ney NSK
Osada Pngst Ram Shofu U-Power Wells Zahn and others
4 Henry Schein ProRepair Henry Schein ProRepair 9
5
Ultrasonic Insert Replacement
Why buy when you can replace your worn out and damaged ultrasonic inserts
from any manufacturer with an equivalent, new Henry Schein Acclean insert for
up to 55% less than manufacturer prices.
Service Highlights
• Price
Acclean PRO: $64.99 ea
Acclean ERGO: $74.99 ea
Acclean X-Thin: $74.99 - $79.99
Acclean Classic: $69.99
• Same-day pickup service available
• 24–hour turnaround
• 120–Day warranty*
ProRepair provides a choice of 25k and 30k tips.
We accept all magnetostrictive units including: DENTSPLY Professional, Parkell,
Sonatron, Southeast, Tony Riso Company, and many others.
Call ProRepair to request a free mailer kit for the inserts you are replacing. Each
mailer kit includes a UPS Next Day ARS label to ensure faster service.
* Mishandled inserts are not eligible for warranty.
Note: Pricing subject to change without notice.
Don’t replace your instruments. Sharpen them. Save money by having ProRepair
professionally sharpen your high-quality instruments.
Service Highlights
• Same-day pickup service available
• 24–hour turnaround
• No estimates
Brands Serviced
Miltex, Hu-Friedy, Henry Schein, Star, Nordent, Thompson, American Eagle, Hartzell,
Premiere, Suter, and more.
If you do not see your brand, please contact us for information.
Services Performed
Sharpen/hone
Debur
Align/adjust
Remove rust & pitting
Ultrasonic cleaned
Bu/polish and lubricate
Why sharpen and not retip?
Altering the integrity of the original manufacturer’s handle and tip assembly often
leads to premature structural failure resulting in serious risk.
Instrument Sharpening
Small Equipment Repair Services
At ProRepair we understand how important it is that your small equipment always runs properly and eciently. Because
we are manufacturer-trained and certied, our technicians provide only the highest quality repair services and use
manufacturer original parts.
Service Highlights
• Labor $57.50 per 1/2 hour, $99.50 per hour*
• Same-day pickup service available
• 48–hour turnaround upon estimate approval
• Original manufacturer parts
• Complete parts and labor warranty
• Trade-in programs
• Equipment rental available starting at $50 per week.
Trade-in & Save
ProRepair oers attractive trade-in deals for various small equipment products.
Contact us to trade-in your old unit for a new one from:
* Pricing subject to change without notice.
Shipping Information
Shipping materials
Contact us and our ProRepair Customer Service Representatives
will gladly send you the appropriate packaging materials.
Fees may apply.
Helpful tips
• Request a Small Equipment mailer kit. It contains a
ProRepair Work Order, a UPS ARS (prepaid) label, and
detailed shipping instructions.
• Completely ll out the Work Order form,
including your customer number,
phone number, and problem expe-
rienced.
• Include your email address
on the Work Order to receive
conrmation of receipt of your
equipment.
Henry Schein ProRepair 5
Autoclave/Sterilizer Repair Services
Healthcare practicioners and veterinarians can’t work without an autoclave to sterilize all the critical instruments used
regularly in the operatory. ProRepair services all makes and models of sterilizers, regardless of age and condition, and oers
rentals to keep your oce running without interruption.
Service Highlights
• 5–7 day repair turnaround*
• Rentals available†
• Computer-tested documentation on all units
• Trade-in program
Estimated Repair (Basic Service)
• $75 estimate fee waived upon estimate approval
• 90–day warranty on parts and labor
Full Restoration
• All worn parts are replaced, external casing is
repainted, and chamber trays cleaned.
• Manufa cturer operating manual is supplied.
• 6-month to 1-year warranty on parts replaced and
labor (depends on age of equipment).
• Becomes eligible for extended warranty program
once original warranty expires.
Extended Warranty
Oered after original warranty has expired for $525.
Trade-in & Save
Looking to replace your current sterilizer? ProRepair oers a number of trade-in deals on sterilizers from all major
manufacturers. Call us for a trade-in quote.
Sterilizers Serviced
If you do not see your brand, please contact us for additional information.
* After estimate approval. Not valid for repairs sent to the manufacturer. †From local Henry Schein Centers. Pricing subject to change without notice.
Pelton & Crane
Tuttnauer
Midmark
Porter
MDT/Barnstead
Ritter
Cox
DriClave
KaVo
SciCan
SS White
Vernitron
Dentronix
Castle
and more
Service Highlights
Endoscope Repair Services
• FREE Repair Mailer Kit
• Rapid Repair Turnaround
• Competitive Pricing
• 120–Day Warranty on Parts & Labor
• Rentals Available
• Trade-In & Upgrade Programs
• Reconditioned Equipment Available
• Preventive Maintenance Programs
ProRepair can service the following Endoscopes:
Rigid Scopes - Laparoscopes, Arthroscopes, Cystoscopes
Flexible Endoscopes - Gastroscopes, Bronchoscopes, Colonoscopes
Endoscope Processors & Light Sources
8 Henry Schein ProRepair
Small Equipment Serviced In-House at ProRepair
Air Abrasion
Danville
Microetcher Std, Microetcher II
Microetcher IIA, Microetcher E
Microetcher ERC
Prep Start
Henry Schein
Clinical Sand Blaster
North Star
Air Blaster
Air Water Syringe
DCI
Henry Schein
Amalgamator
Demetron
Optimix
Denstply
Promix
Henry Schein
HS1
Touch Pad
Automatrix
Dentsply Caulk
Automate Tightening Device
Curing Light
Acteon
Mini L.E.D.
Mini L.E.D. AutoFocus
Demetron
LC
Optilux 180 - Trade in only
Optilux 250 - Trade in only
Optilux 300 - Trade in only
Optilux 360 - Trade in only
Optilux 380 - Trade in only
Optilux 400 - Trade in only
Optilux 401 - Trade in only
Optilux 500- Trade in only
Optilux 501
VCL 300 - Trade in only
Dentamerica
Litex 660, Litex 680
Litex 682, Litex 692
Dentlight
Fusion
Denstply Caulk
SmartLight iQ2 LED
Efos
35
First Medica
COE Lunar TA
Hilux 200, Hilux 250
Hilux 600, Hilux 601
LED 3
Henry Schein
CU-75, CU-80
CU-1000
Maxima 250 - Trade in only
Maxima 300 - Trade in only
Maxima 480 - Trade in only
Maxima Pure Power
Maxima LED
Heraeus Kulzer
Translux Powerblue LED
Jovident
CU-100RLC
Patterson
TLC 490
SDI
Radii Plus
Vivadent
Astralis 5, Astralis 7
Astralis 10, Heliolux I
Heliolux II, Heliolux DLX
Silamat Plus
Silamat S5, Vivalux II
Whaledent
Coltolux 3, Coltolux 4
Coltolux 75, Coltolux Colortalk
Dispensing System
Dentsply
Dual Select
Dust Collector
Danville
D C-2, M i c ro C a b
Henry Schein
2000
Film Processor
Air Techniques
Peri-Pro , Peri-Pro II, Peri-Pro III
Piezon Scaler
Acteon
P5 Newtron, P5 Newtron XS
Suprasson P5 Booster
DBI America
Amdent US 30 Scaler
Deldent
Delsonic 2000
EMS
Air Flow S 2, Master 400
Mini Master, Mini Piezon
Piezon Master 600
MiniMaster LEd
Henry Schein
Vet-Base I, Vet-Base II
Vet-Base Silent Surge
Vet-Base 5
Vet-Base Ultima 250
Sybron Endo
MiniEndo II
Portable Light
Welch Allyn
Denlight Chairside - Trade in
only
Denlight Portable - Trade in only
Prophy Polisher
Deldent
Jet Polisher-All models
Jet Stream
Dentsply
Prophy Jet, Prophy Jet 30
EMS
Air Flow S 1-All Models
Air Flow Handy 2+/ All Models
Henry Schein
Polisher, Micromotor Polisher
Minipolisher, Minipolisher II
Northstar
Jet Polisher
Ultrasonic Cleaner
Darby
Superdent Z - 7
Healthsonics
T3.3C, T4.4C
T10.4C, T13.7C
Henry Schein
Ultrasonic Cleaner w/Timer
Ultrasonic Cleaner w/Tim-
erTouch Pad
Maxi-Sweep S3100
Maxi-Sweep S3100R
L&R
140, 210, 280, 310, 310R
360, 650, 650R
Sweepzone 140,
Sweepzone 200
Sweepzone 310
Sweepzone 310R
Patterson
Quala 5002, PA4
Whaledent
UC 95, UC 100, UC 100XD,
UC 110, UC 125, UC 300
Ultrasonic Scaler
Dentamerica
Scalex 800, Scalex 830
Scalex 880
Dentsply
Bobcat, Bobcat Pro, 2002,
3000, Cavitron SPS,
Cavitron Plus, Select,
Select SPS, Select w/Pump
Select SPS w/Pump
Cavitron Jet, Cavitron Jet Plus
Cavitron Jet 30, Cavi-Jet
Cavi-Jet 30, Cavitron Jet w/SPS
Henry Schein
Acclean - Trade in only
Acclean Pro 25K
Acclean Pro 30K
Ultrasonic Scaler
Ultrasonic Scaler & Polisher
Whaledent
US 100
Debrillators
Thermometers
Hyfracators
ExamLights
Scopes
Flexible and Rigid
Endoscopes
Pulse Oximeters
Centrifuges
Blood Pressure Units
Electrocardiographs
Page Writers
Diagnostic and
Instruments Sets
Power Supplies
Vital Signs Monitors
Whirlpools
Aspirators
Nebulizers
Fetal Dopplers
If you do not see your item
listed, please contact us.
High-Tech Repair Services
Because of continual advancements in the dental industry and to address the repair needs of the modern dental oce,
ProRepair’s dedicated, High-Tech professional technicians are manufacturer-trained to service the latest equipment on the market.
Service Highlights
• Same-day pickup services available
• Free packaging materials
• 48–hour turnaround upon estimate approval
• Original manufacturer parts
• Equipment rentals available
• Trade-in programs
• Complete parts and labor warranty
High-Tech Equipment Serviced In-House
Laser Caries Detection
KaVo – DIAGNOdent Classic and Pen
X-ray Digital Processors
Air Techniques – ScanX
Gendex – DenOptix
Soredex – OpTime
Plasma Arc Curing Lights
Lokki – Easy Cure 2 and 3
Air Techniques – Arc Light I and II
DMD – Apollo 95E
New Wave Dental - Wavelight LT
Endodontic Equipment
J. Morita – Root ZX I , ZX II, Rotary Master
SybronEndo – Various Models
Digital X-ray Sensors
Dentrix ImageRAYi
Gendex eHD
LED Curing Lights
Maxima LED with Ramp-Up
Maxima LED High Output
Monitex LED
Kerr Demi LED
Cameras
AcuCam
Acclaim
DEXIS
DigitalDoc
VistaCam
EasyCam
ImageCAM
ImageCAM HD
TeliCam
ViperCam
OralView
Sopro
Printers
Hitachi
JVC
Mitsubishi
Panasonic
Sharp
Sony
Shipping Information
Shipping materials
Contact us and our ProRepair Customer Service
Representatives will gladly send you the appropriate
packaging materials.
Helpful tips
• Request a High-Tech mailer kit. It contains a
ProRepair Work Order, a UPS ARS (prepaid) label, and
detailed shipping instructions.
• Completely ll out the Work Order form, including
your customer number, phone number, and
problem experienced.
• Include your email address on the Work Order to
receive conrmation of receipt of your equipment.
6 Henry Schein ProRepair Henry Schein ProRepair 7