mortgage brokering, selling residential real property, and brokering residential real property.
Additionally, FEHA imposes liability for practices that have discriminatory effects or impacts, even
when those practices are not motivated by discriminatory intent.
Holden Act
The Holden Act prohibits discrimination related to housing financing (beginning with section 35800
of the Health and Safety Code). Within this Act are additional requirements that licensees who
provide financing services post a fair lending notice within public view and also provide a copy of
that notice to financing applicants.
California Real Estate Law
California Real Estate Law describes several prohibited practices (Commissioner’s Regulation
2780). The following are some of the prohibited practices listed in the regulation:
Refusing to negotiate the sale, rental, or financing of a property.
Refusing to show, rent, sell, or finance a property, provide information about a property, or
steering a person away from a property.
Discriminating in soliciting or negotiating the sale or purchase of property, in loan servicing,
or in soliciting or negotiating mortgage loans.
Discriminating in the terms, conditions, or privileges of sale, rental, or financing the
purchase of property.
Representing to any person that property is not available for inspection, sale, or rental
when such property is in fact available.
Processing an application more slowly or otherwise acting to delay or avoid the sale, rental,
or financing of the purchase of property.
Refusing or failing to cooperate with or assist another real estate licensee in negotiating the
sale, rental, or financing the purchase of property.
Soliciting sales, rentals, or listings of real estate from any person, but not from another
person within the same area because of differences in a protected characteristic.
Providing information or advice to any person concerning the desirability of particular
property or area that is different from information or advice given to any other person.
Making or publishing any notice or advertisement concerning the sale, rental, or financing
of the purchase of property that indicates any preference, limitation, or discrimination.
Quoting or charging someone a price, rent, or cleaning or security deposit for a particular
property that is different from the price, rent or security deposit quoted or charged to any
other person because of a difference in a protected characteristic.
Making any effort to instruct or encourage licensees to engage in any discriminatory act in
violation of a federal or state fair housing law.
In addition, panic selling is specifically highlighted as a prohibited practice (Business and
Professions Code section 10177(l) and Commissioner’s Regulation 2781). Panic selling involves
soliciting the sale or lease of a residential property because of the loss of value, increase in crime,
or decline in the quality of schools due to the presence or prospective entry into the neighborhood
of a person of a protected characteristic.
As a part of reasonable supervision requirements, brokers must familiarize employees, affiliated
licensees, and staff with the requirements of federal and state laws related to prohibiting
discrimination (Business and Professions Code section 10177(h) and Commissioner’s Regulation
2725).
Department of Real Estate
DRE takes complaints about discrimination very seriously. We investigate complaints of
discriminatory practices and will pursue disciplinary action against licenses, when appropriate.
Additionally, the Department of Fair Employment and Housing enforces and prosecutes violations
of FEHA and the Unruh Act. The U.S. Department of Housing and Urban Development