a claim under the act. You may not, however, do both. Once a process is
selected—litigation or arbitration—you cannot use the other forum for the
same issue. For example, if your claim involves defects to the roof and you
choose to arbitrate under the act, you are bound by the arbitrator’s decision. If
you disagree with the result, you may not then sue the builder for the roof
defects. A builder may also include a general arbitration clause in the contract,
which will prevent a homeowner from being able to use the court system. In
that event, general arbitration may be selected by the homeowner instead of
using homeowner warranty arbitration.
What if my builder is not registered with the state?
Any builder who fails to register under the New Home Warranty and Builder’s
Registration Act shall be subject to a penalty not to exceed $2,000 for each
offense, to be enforced and collected by the Commissioner of the Department
of Community Affairs in the name of the state in a summary proceeding in
accordance with the Penalty Enforcement Law (N.J.S.A. 2A:58-1
et. seq.).
Is it possible that the defects in my new home are not covered
under the act?
Yes, the warranty does not cover every defect, only those covered under the act
as summarized on page two. For example, landscaping, fences, driveways,
patios and pools are not covered under the act. Also, normal wear and tear or
normal deterioration are not covered under the act. Insect damage, accidental
loss or damage from acts of nature (
i.e., floods, fire, falling trees) are likewise
not covered. Finally, damage to personal property is not covered.
Can a builder lose his or her registration certificate?
Yes, for the following reasons:
A certificate of registration may be denied or revoked if the registrant or
applicant or an officer, partner, director or stockholder of the registrant or
applicant has at any time:
1. willfully made a misstatement of material fact in his or her application
for registration or renewal;
2. willfully committed fraud in the practice of his or her occupation;
3. practiced his or her occupation in a grossly negligent manner;
4. willfully violated any applicable building code to any substantial degree;
5. failed to continue his participation in the new home warranty security
fund or an approved alternate new home warranty security program after
4