N
OTE: Due to the requirements of the laws of certain states, some of the above coverages, such as towing, may be unavailable
in your state. Please refer to the endorsements on this VSC for any exceptions to coverage mandated by state law or state
regulatory authority. If you have any questions, please contact your dealer or call 800-NISSAN-1.
5
WHAT DO I DO IN CASE OF THE MECHANICAL BREAKDOWN OF A COVERED PART?
5
.1 It is your responsibility to protect the vehicle against any further damage.
5.2 Return the vehicle to the selling dealer if possible, or the nearest participating Nissan dealer.
5.3 Provide this VSC to the repairing dealer to obtain coverage afforded by this VSC.
5.4 Provide proof of maintenance to the repairing dealer, as applicable (refer to Maintenance and Records).
5.5 Pay the deductible shown, if any, in the Vehicle/Agreement Information section of this VSC. All other costs relating to excluded
items will be the responsibility of the holder of this VSC.
5.6 If emergency repairs are required and performed outside of normal business hours, please contact 800-647-7261 the next
business day.
6
W
HAT IF I NEED ASSISTANCE LOCATING A NISSAN REPAIR FACILITY?
The repair or replacement must be performed by your selling Nissan dealer or by a participating Nissan dealer, except as otherwise
approved by NESNA. Should you require assistance in locating the nearest Nissan dealer, call Nissan Consumer Affairs at 800-
NISSAN-1.
7 WHAT ABOUT MAINTENANCE AND RECORD-KEEPING?
You are responsible for properly using, maintaining and caring for your vehicle as outlined in the Scheduled Maintenance section
o
f your Nissan Owner’s Manual. Evidence of the performance of the required maintenance must be kept and presented as proof
of such maintenance in connection with related repairs covered by this VSC. To assist you in maintaining appropriate records,
the service record section of your Warranty Information Booklet can be used with supporting repair invoices, receipts and other
such records. FAILURE TO PROVIDE SUCH EVIDENCE, OR FAILURE TO PROPERLY MAINTAIN THE VEHICLE IN
ACCORDANCE WITH YOUR OWNER’S MANUAL, MAY DISQUALIFY YOU FROM COVERAGE.
8 WHAT IS NOT COVERED BY MY VSC?
8.1 Nissan Electric Vehicle lithium-ion battery (your 8-year/100,000-mile Original Equipment Manufacturer (OEM)
factory battery warranty still applies. See the Warranty Information Booklet for complete details, terms and
conditions).
8.2 Paint, exhaust system, carpet, glass, upholstery, soft trim, weatherstripping, convertible soft top fabric and
liner, moldings, bright metal, clutch disc, pressure plate and throw out bearing (manual transmission), air bags
and any related sensors and modules, conversion of the air conditioning system to operate on R134, battery,
lenses and bulbs, tires, brake drums, disc brake rotors, wheels, strut inserts, shock absorbers, squeaks, rattles,
water leaks, wind noise, immobilizer key and remote keyless entry switch assembly.
8.3 Maintenance service expenses specified in your Owner’s Manual such as: engine tune-up, wheel balance and
alignment, spark plug and wire replacement/adjustment, timing belt replacement, fluid and lubricant
replacement/replenishment, wiper blade replacement, headlight aiming, filter replacement, and brake pad
and shoe replacement.
8.4 Any repairs relating to loss of performance caused by normal wear and tear unless an actual MECHANICAL
BREAKDOWN occurs.
8.5 Any failures due to damage resulting from: accident, fire, theft, water damage, freezing, vandalism, explosion,
natural disaster, acts of God, physical damage, or any other outside influences.
8.6 Any failures resulting from:
• Lack of normal maintenance as specified in your vehicle Owner’s Manual
• Overheating of the powertrain
• Use of improper or contaminated fuels, fluids or lubricants
• Failure to maintain proper fluid, coolant or lubricant levels
• Use of inferior, modified, or non-approved parts
• Modification of the vehicle beyond the original factory specifications
• Negligent operation of a vehicle with a failed component(s)
• Pulling a trailer or other vehicle that exceeds Nissan’s recommendations or exceeds the maximum Gross
Vehicle Weight (GVW) of the vehicle
8.7 Any failures due to rust or corrosion regardless of cause.
8.8 Any failures caused by racing or other competition.
8.9 Service adjustments not usually associated with the replacement of parts.
8.10 Any incidental or consequential damages such as loss of the use of the vehicle, storage charges, inconvenience
or commercial loss.
8.11 Any vehicle with an inoperative or altered speedometer and/or odometer so that the actual mileage of the
vehicle cannot be determined.
8.12 Any vehicle used for commercial uses (such as taxi, limousine, rental, snow plow, etc.).
8.13 Any expense that is covered by your New Vehicle Warranties, parts warranties, or other VSCs.
8.14 Any repair or replacement that has not been authorized by NESNA, or in which the information provided to
NESNA cannot be verified as accurate or is found to be deceptive.
8.15 This VSC, and all coverages described herein, does not apply to any vehicle which has ever been:
• the subject of a “salvage” or similar title under any state’s law, or
• “totaled” by a licensed insurance company; that is, been the subject of any insurance company’s cash
payment of claim in lieu of repairs because of a determination that the cost of repairs exceeded the actual
cash value of the vehicle. If this VSC is written on such a vehicle, the full amount of NESNA’s liability under
this VSC is limited to a refund from NESNA of the amount paid to NESNA for this VSC.
8.16 Liability for damage to property or injury to or death of any person arising out of the operation, maintenance,
or use of the vehicle described in this VSC, whether or not related to the PARTS COVERED by this VSC.
8.17 Any vehicle not distributed by Nissan.
8.18 Repairs of covered components which components are still covered by a Nissan warranty even if the particular
repair is excluded from coverage by the terms of the warranty.
NESNA’S MAXIMUM LIABILITY UNDER THIS VSC IS AS FOLLOWS: TOTAL ACCUMULATIVE CLAIMS DURING THE
TERM OF THE VSC SHALL NOT EXCEED THE PRIVATE PARTY VALUE OF THE VEHICLE AS LISTED BY KELLEY
BLUE BOOK
®
IMMEDIATELY PRECEDING THE LOSS DUE TO THE MOST CURRENT CLAIM.
2
RC0412-061212 — Revision date: 06/12/12