Contact Information for Filing a Complaint with the State Survey

Contact Information for Filing a Complaint with the State Survey Agency

State Survey Agency State Health Department’s Web Site Address Phone Number

Alabama

https://www.alabamapublichealth.gov/providerstandards/complaints.html

https://www.alabamapublichealth.gov/providerstandards/contact.html

800-356-9596

334-206-5876

Alaska

https://dhss.alaska.gov/dhcs/Pages/hflc/Complaint-

form.aspx

888-387-9387

Arizona

https://www.azdhs.gov/licensing/index.php

602-364-3567

Arkansas

https://www.healthy.arkansas.gov/health-facility-services-complaints 800-233-0340

California https://www.cdph.ca.gov/programs/chcq/lcp/calhealthfind/Pages/Home.aspx Toll free number listed on website by district:

https://www.cdph.ca.gov/Programs/CHCQ/LCP/

Pages/DistrictOffices.aspx

Colorado

https://cdphe.colorado.gov/file-a-complaint/health-facilities-complaint-and-occurrence-contacts

303-692-2910

1-800-842-8826

Connecticut https://dphflisevents.ct.gov/Complaints

860-509-7400

1-800-828-9769

Delaware https://dhss.delaware.gov/dhss/dhcq/ohflcmain.html

800-942-7373

District of Columbia https://dchealth.dc.gov/node/145702

202-442-5833

Florida

Florida website address: AHCA: Health Quality Assurance (myflorida.com)

How to File a Complaint: https://apps.ahca.myflorida.com/hcfc/

888-419-3456

Georgia

Our website address is www.dch.georgia.gov

To file a compliant: Go to our website Click on Divisions and Offices Click on Healthcare Facility

Regulation Division -HFRD Scroll down to click on File a complaint Link- complete and submit

800-878-6442

Fax: 404-657-8935

Hawaii https://health.hawaii.gov/

808-692-7420

Idaho

https://healthandwelfare.idaho.gov/providers/acute-and-continuing-care/home-health-agencies 800-345-1453

Fax: 208-364-1888

Illinois www.dph.illinois.gov

1-800-252-4343

Indiana

https://www.in.gov/health/cshcr/acute-and-continuing-care/ 800-246-8909

Last Updated: July 20, 2022

Contact Information for Filing a Complaint with the State Survey Agency

Iowa https://dia.iowa.gov/

1-877-686-0027

Kansas https://www.kdads.ks.gov/commissions/survey-certification-and-credentialing-

commission/abuse-neglect-or-exploitation KDHE: https://www.kdhe.ks.gov/625/Complaint-Hotline

800-842-0078

Kentucky

Division of Health Care - Cabinet for Health and Family Services (ky.gov)

502-564-7963

Louisiana https://ldh.la.gov/page/3768

800-327-3419

Maine

https://www.maine.gov/dhhs/dlc/safety-reporting/file-a-complaint 1-800-621-8222

Maryland https://health.maryland.gov/bonha/Pages/complaint.aspx

1-800-492-6005

Massachusetts

https://www.mass.gov/licensure-and-medicare-medicaid-certification

617-753-8150

Michigan

https://www.michigan.gov/lara/0,4601,7-154-89334_63294_72973---,00.html 1-800-882-6006

Minnesota https://www.health.state.mn.us/facilities/regulation/filecomplaint.html

651-201-4201

1-800-369-7994

Mississippi

http://www.msdh.ms.gov

800-227-7308

Missouri https://health.mo.gov/safety/abuse/

800-392-0210

Montana https://dphhs.mt.gov/qad/certificationcomplaintform

1-800-762-4618

Nevada

https://dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/HCQC-Complaint-Form/ 1-800-225-3414

Nebraska dhhs.ne.gov

402-471-0316

Fax: 402-742-2389

New Hampshire

https://www.dhhs.nh.gov/doing-business-dhhs/licensing-certification/health-facilities-administration

(Link is at FAQ: What do I do to file a complaint against a facility?)

800-621-6232

E-mail: [email protected]

New Jersey https://www.state.nj.us/health/healthfacilities/file_complaint.shtml

800-792-9770

New Mexico www.nmhealth.org

800-752-8649

Last Updated: July 20, 2022

Contact Information for Filing a Complaint with the State Survey Agency

New York https://profiles.health.ny.gov/home_care/pages/complaints

1-800-628-5972

North Carolina

https://info.ncdhhs.gov/dhsr/ciu/filecomplaint.html

1-800-624-3004 (within NC)

919-855-4500 (outside NC)

North Dakota

https://www.hhs.nd.gov/health-facility-concerns

1-800-545-8256

Ohio https://odh.ohio.gov/wps/portal/gov/odh/know-our-programs/complaints-nursing-home-and-

healthcare-facilities/complaints-hcf-nh

1-800-342-0553

1-800-669-3534

Oklahoma

Medical facility complaints: https://oklahoma.gov/health/services/licensing-inspections/medical-facilities-service/complaints-

and-enforcement-division.html

OSDH main page: https://oklahoma.gov/health.html

405-426-8470

800-234-7258

Oregon www.healthoregon.org/hflc

971-673-0540

Pennsylvania http://apps.health.pa.gov/dohforms/FacilityComplaint.aspx

1-800-254-5164

Puerto Rico https://www.salud.gov.pr/CMS/187

787-782-0120

Rhode Island https://health.ri.gov/complaints/

401-222-5200

South Carolina

Homepage SC Department of Health & Environmental Control: https://scdhec.gov/

How to File a Complaint: https://scdhec.gov/healthcare-quality/healthcare-facility-licensing/health-facility-cna-abuse-

complaints Nursing Home Page https://scdhec.gov/health-regulation/healthcare-facility-licensing/facility-specific-info/

nursing-home-information

803-545-4370

South Dakota

https://doh.sd.gov/providers/licensure/complaints.aspx

1-800-738-2301

Tennessee

New TN website address: https://www.tn.gov/hsda

How to File a Complaint: https://www.tn.gov/hsda/health-care-facilities/hcf-main/filing-a-complaint.html

615-741-7221

1-800-287-0010 to file a complaint

Texas

https://www.hhs.texas.gov/services/your-rights/complaint-incident-intake Acute health facilities: https://

www.hhs.texas.gov/providers/health-care-facilities-regulation/file-a-complaint-a-health-facility

800-458-9858

Utah

https://health.utah.gov/hflcra/forms.php

800-999-7339

Vermont

https://dlp.vermont.gov/survey-cert/sc-complaints

S &C 802-241-0482

888-700-5330 Email: A[email protected]

Virginia

https://www.vdh.virginia.gov/licensure-and-certification/complaint-unit/ 1-800-955-1819

Last Updated: July 20, 2022

Contact Information for Filing a Complaint with the State Survey Agency

Washington https://www.doh.wa.gov/LicensesPermitsandCertificates/FileComplaintAboutProviderorFacility/F

acilityComplaintProcess#heading25859

Toll Free: 1-800-633-6828

Fax: 360-236-2626

West Virginia

https://ohflac.wvdhhr.org/Apps/Forms/Complaint

304-558-0050

Wisconsin https://www.dhs.wisconsin.gov/guide/complaints.htm

800-642-6552

Wyoming

Complaints - Wyoming Department of Health

1-800-548-1367

Last Updated: July 20, 2022