3. External Reviewers’ Tasks
External Reviewers receive an electronic copy of the Academic Program Review self-study and
supporting appendices, including course syllabi and data, in advance. Examples of direct assessment of
student work may be included electronically or should be available for review (as noted in the
university’s Principles for the Assessment of Student Learning). Reviewers are asked to prepare a report
responding to faculty questions and report writing prompts, including making recommendations for
quality enhancement (see Attachment A: Academic Program Review External Reviewer’s Report
Template).
External Reviewers provide insight on programs from the external perspective of outsiders who have
expertise in program content. Their critique, when combined with our own review, lends credibility to
the quality and effectiveness of the programs, services, resources, and operations. Reviewers study
components of a program through a series of specific review objectives or answer questions as
prepared by program faculty. Questions will vary depending on the type and size of the program;
reviewers may be asked to respond to questions such as:
Do references in syllabi adequately cover current knowledge in the field?
Do curriculum vitae of faculty demonstrate appropriate qualifications for teaching in the
program?
Does the curriculum demonstrate an undergraduate / graduate level of instruction?
Do assessments align with student learning outcomes?
Are student learning outcomes assessed and reviewed to determine student learning?
Reviewers focus their visit in three areas: Curriculum, assessment of student learning outcomes, and
the student experience. Faculty recommend a dinner the evening previous to the site visit to meet
with the Reviewer and the Dean as a way to begin. Reviewers will then complete a site visit and
conduct interviews with administrators, faculty, students, employers, and alumni. The site visit provides
opportunities for the visitors to experience our University in person. A schedule for a site visit should be
developed jointly by faculty and their Dean (see Attachment B: External Reviewer’s Visit Sample
Schedule).
4. External Reviewers’ Report
Reviewers are asked to provide a report that includes general comments, singles out features of the
program that merit commendations, and makes recommendations for improvement. The Reviewers’
report varies in length between three and five pages. A preliminary report is generally completed on
site prior to departure. The final report is completed within two weeks of the site visit. The report is
organized in three parts:
Part I: Executive Summary. General observations and comments are provided on the
program and curriculum, quality of student learning and the achievement of student
learning outcomes, the implementation plan, faculty, students, facilities, and
resources. Reviewers respond to questions posed by faculty.
Part II: Commendations. Reviewers provide comments about what the program is doing well.
Part III: Recommendations. Comments provide future direction for the faculty to use to
improve student learning. Evaluative feedback is offered as well as suggestions to
improve any aspect of the program. Recommendations may require no new resources
as well as those that do. The report may note recommendations that have been
shown to be effective elsewhere.
Baker, M.J. (2005). Assessment and review of graduate programs. Washington, DC: Council of Graduate
Schools.
California State University, Stanislaus
WASC Special Visit Report, August 2011
Attachment: External Reviewers and APR