hrci.org | aPHRi SAMPLE EXAM ITEMS 1
aPHRi
TM
SAMPLE EXAM ITEMS
The aPHRi sample exam items below are the intellectual property of HRCI
®
and cannot be used for
purposes other than aPHRi exam preparation. This document is for aPHRi applicant use only.
The structure of an organization is usually described in the form of an organization chart as a means to describe
internal:
A. chain of command.
B. working structure.
C.
p
rocesses and procedures.
D.
i
nteraction between people.
ITEM 2
The main reason exit interview information should be kept separate from personnel files is:
A
.
l
egal reasons.
B. confidentiality.
C. reliability.
D.
co
mpany policy
ITEM 3
An employee filed a complaint about another employee and is now contacting HR to find out if and how the
other person was disciplined. What is the main reason why the HR administrator should not give out that
information?
A. Bias
B. Privacy
C. Retaliation
D. Legal
ITEM 4
Which of the following barriers cause individuals to interpret the same communication differently, depending
on previous experiences?
A. Frames of reference
B. Selective listening
C. Value judgements
D.
S
ource credibility
ITEM 1
hrci.org | aPHRi SAMPLE EXAM ITEMS 2
ITEM 5
Which of the following statements is included in a job description?
A. Long hours are expected occasionally.
B. The position is based in Head Quarters office.
C. Commute to work is not reimbursed.
D. Job-related training is provided on an as needed basis.
ITEM 6
Which of the following is an HR service activity?
A
.
D
ocument tracking
B.
B
udget allocation
C. Claim processing
D. Strategy support
