MDS-REQ-009-V1/220731
Page 18 of 32
Obligations
1. Bearing professional responsibility for any claims or lawsuits arising from its
activities against third parties.
2. Performing services through any of its branches, and in case it delegates a third
party to perform some of its tasks, it shall be subject to all the requirements
stipulated in this document and obtain SFDA’s approval to delegate tasks and
provide it with a copy of the concluded authorization contracts, while bearing full
legal and financial responsibility for those services provided by a third party.
3. Conformity assessment shall be completed according to the following
mechanism:
a. Inform the establishment of any non-conformities and required corrective
actions, if any.
b. Provide the SFDA with a conformity assessment report in accordance the
approved forms by the SFDA, within a maximum period of (15) days from the
completion of the conformity assessment action.
c. Conformity shall be checked periodically according to the risk assessment.
4. Access to the main company resources shall be available for people in KSA.
5. Keeping a record of people participating in each conformity assessment activity,
including those outside the Kingdom, and to submit it to SFDA upon request or
during audit visit.
6. Applying and following the procedures to guarantee impartiality and integrity,
such as:
a. Employees shall not be involved in design, manufacture, marketing,
installation, maintenance or supply of medical device.
b. Employees shall not have any previously participated in providing consulting
services related to medical device.
c. There shall be no financial interest with the manufacturer, importer or
distributor of the medical device.
7. Apply and maintain a documented policy that guarantees safety and
confidentiality of all documents and information obtained during the conformity
assessment in quality management system. Such documents or information shall
not be disclosed to any person or entity other than the SFDA without explicit
approval from relevant external establishment or manufacturer.
8. Conformity assessment bodies are obligated to provide a service level agreement
with customers in appropriate manner to their designated fields.