ESSENTIAL INFORMATION
INDONESIA VOYAGE: KOMODO, PAPUA & GREAT BARRIER
REEF
Your passport needs to be valid for at least six (6) months after your journey ends, and should
have a minimum of two (2) blank visa pages for entry and exit stamps.
Indonesia
A tourist visa is required for U.S. and Canadian passport holders for entry into Indonesia.
There are currently three options available as outlined below. A&K recommends a visa on arrival.
All entrance procedures and fees are subject to change without notice.
Visa on Arrival: A 30-day tourist visa can be obtained on arrival at the airport and can be paid in
U.S. dollars or local currency in cash or by major credit card (American Express is not accepted
for payment). The current fee for a single-entry visa is USD $35 (subject to change without
notice).
Electronic Visa (eVOA): To apply for an eVOA, visit The Official eVisa website for Indonesia
(imigrasi.go.id). The current fee for a single-entry visa is USD $35 (subject to change without
notice). You can apply for an eVOA 14 days prior to travelling but not less than 48 hours prior to
arrival. Read and follow all instructions carefully to ensure a smooth arrival in Indonesia. If you
experience technical problems with the eVOA website, try again a few hours later or contact the
e-VOA Support Desk livechat at www.imigrasi.go.id/en/ or send an email to visa@imigrasi.go.id.
You will need the following documents to apply for an eVOA:
a. Full biodata page of passport with at least 6 months validity from the date of your arrival to
Indonesia (format JPG/JPEG/PNG with max. size of 200 kb);
b. Passport-size photograph (format JPG/JPEG/PNG with max. size of 200 kb)
c. Valid email address
d. A valid Mastercard or Visa
e. Residence information in Bali / Indonesia (hotel address)
Visa in Advance: A visa stamp in your passport can be obtained either by applying directly to an
Indonesian consulate or through a visa processing service. While there are additional costs
involved in using a visa service, this option is available for guests who prefer assistance in the
visa process.
All guests arriving into Indonesia must complete an online Customs Declaration form prior to
arrival: (Official Website Direktorat Jenderal Bea dan Cukai (beacukai.go.id)). Forms can be
completed up to three days prior to arrival. You will receive a QR code which you can save on
your phone or print out and carry with you to present to customs officials prior to leaving the
baggage claim area of the airport. You will need to provide your passport information, flight
details, answer questions about the items you will be carrying in your luggage, and register your
electronic devices such as smartphones, tablets and laptops.
All guests arriving into Indonesia must complete an online Customs Declaration form prior to
arrival: (Official Website Direktorat Jenderal Bea dan Cukai (beacukai.go.id)). Forms can be
completed up to three days prior to arrival. You will receive a QR code which you can save on
your phone or print out and carry with you to present to customs officials prior to leaving the
baggage claim area of the airport. You will need to provide your passport information, flight
details, answer questions about the items you will be carrying in your luggage, and register your
electronic devices such as smartphones, tablets and laptops.
Additionally, all international visitors to Bali are required to pay 150,000 IDR (approximately USD
$10) on arrival. This one-time payment is required prior to entry, whether by land, sea, or air.
Guests can pre-pay by card, bank transfer or with virtual accounts via the official website:
https://lovebali.baliprov.go.id/. Alternatively, the levy may be paid on arrival by credit card.
Australia
An Electronic Travel Authority (ETA) is required for U.S. and Canadian passport holders
for entry into Australia and must be obtained prior to departure. U.S. and Canadian citizens
must apply for an ETA using the Australian ETA app on a mobile device. You can download the
Australian ETA app for free from the Apple Store (Apple) or Google Play store (Android).
The current fee is AUD $20 (subject to change without notice) and allows multiple entries for up
to 12 months after the date of issuance. Read and follow all instructions carefully to ensure a
smooth arrival in Australia. Once you download the app, be sure to have your passport with you
when you start the e-Visa application process. More information is available here: Step by step
guide.
If you are asked to provide contact information for your local tour operator, please use:
ABERCROMBIE & KENT AUSTRALIA
Level 3, 290 Coventry Street
South Melbourne VIC 3205
Australia
Telephone: +61 3 9536 1800
Emergency Telephone: +61 409 026 808
Our partner VisaCentral offers easy, efficient U.S. passport and visa processing. Visit them online
at visacentral.com/abercrombiekent or call 844 823 1224 and reference A&K’s account number
73001. Service fees apply.
Citizens of other countries should contact the appropriate consular office for entry requirements
pertaining to their journey.
VACCINATIONS
A yellow fever vaccination is only required to enter Indonesia if you are arriving from a yellow
fever-endemic area in South America or Africa. The CDC and WHO each provide a current list of
all affected countries. If vaccination for yellow fever is necessary, you must carry an International
Certificate of Vaccination provided by your physician; you may be denied entry without it. If your
physician advises against receiving the vaccination because of your personal medical history, he
or she can provide you with the necessary documentation for the country/countries you are
visiting.
You will be travelling to an area of malaria transmission (Eastern Indonesia). We strongly advise
that you speak with your doctor or travel clinic regarding your itinerary, individual risk assessment
and options for mosquito bite prevention and antimalarial drugs. We recommend filling any
prescriptions before you depart.
SPECIAL CONSIDERATIONS FOR EXPEDITION CRUISES
This cruise travels to remote destinations far removed from medical facilities, and major medical
care is not available. There is a medical center on board, staffed with a physician and nurse to
offer immediate medical care to guests; fees may apply. A minimum level of fitness is required to
enjoy this journey as intended, with active elements that include navigating stairs and
gangplanks, entering and exiting Zodiacs, and walking over uneven terrain with steep slopes and
slippery footing during shore excursions.
Please ensure that we are aware of any physical, medical or other condition that might affect your
ability to participate on this journey. You may be required to produce a doctor’s certificate prior to
travel. Due to ship restrictions, women who will be six (6) months or more pregnant at any time
during the cruise are not permitted to travel on Expedition Cruises. The ship owner’s medical staff
and Captain reserve the right to refuse passage to anyone who is deemed unfit for travel either
before or during the journey.
Prior to boarding, all guests must complete Ponant’s Mandatory Health Declaration form,
provided to you in Bali.
Emergency Evacuation Repatriation Insurance
Due to the remote locations, A&K requires proof of a minimum of $100,000 per person in
emergency evacuation/repatriation insurance for this journey. This minimum amount is included
in A&K’s Guest Protection Program. If you do not purchase A&K’s Guest Protection Program, we
require proof of alternative coverage. Please include your insurance carrier’s name and telephone
number when completing your guest information online. Additionally, carry proof of coverage with
you on the cruise.
Please note emergency evacuation insurance provides for covering the cost associated with
emergency evacuation and repatriation up to the limits of the respective policy; however, it does
not guarantee the timing, method or mode of such evacuation and repatriation, which is subject to
weather, location and other conditions or variables outside of A&K’s control.
OF SPECIAL NOTE: SCUBA DIVING EXCURSIONS
Scuba diving may be available to qualified guests with an open-water diving certificate (PADI,
NAUI or other authorized scuba training organization). A minimum of two dives must be
completed and logged within twelve months prior to the start of the expedition. Availability is
dependent on conditions and local restrictions. Dive times, locations and frequency are at the
discretion of PONANT Cruises and A&K Dive Masters and are determined by the guest’s diving
experience and by the environmental conditions on that day. Certain medical conditions may
exclude you from scuba diving at certain locations.
If you intend to participate in scuba diving excursions during your journey, please complete a
Scuba Diving Guest Registration Form, PADI Statement of Risk and Liability and Participant
Medical Questionnaire, and email these forms along with a copy of your certification card to A&K
at usashoreexcursions@abercrombiekent.com no later than July 1, 2025.
Please ensure you bring the all the original completed forms sent to you by A&K, your valid diving
certificate and logbook with you on the cruise. Additional forms may be required to be completed
on board.
CASH & CREDIT CARDS
In Indonesia, cash transactions can generally be made in either U.S. dollars or local currency,
though some smaller shops may require payment in Indonesian Rupiah. U.S. dollars should be
recently issued bills in smaller denominations.
In Australia, cash transactions must be made in Australian dollars. Major credit cards are widely
accepted for goods and services.
In both countries, access to ATM outlets is widespread in cities and towns but may be limited in
rural areas.
The euro is the official currency on board. Personal expenses incurred on board can be charged
to your shipboard account and paid at the end of the expedition by major credit card or cash,
including U.S. dollars. There is no currency exchange facility on board.
All onboard transactions made by bank or credit card are processed via the ship owner’s home
office in Marseille, France, and charges from your onboard account may not be processed until
one month after your cruise. Call your bank or credit card company to advise about your travel
plans.
PACKING LIST
Plan on travelling with one suitcase and one carry-on bag. Soft-sided luggage will be easier to
store once you have unpacked.
Please use the provided A&K luggage tags, even if your bags already have ID tags. This makes it
easier for A&K staff to find and manage your luggage for you.
Clothing
Casual comfortable clothing is appropriate on board. A jacket and tie for men and smart casual
dress for women are suggested for the Captain's Welcome Cocktail Party and the Farewell Party
on board ship and for dining at better restaurants during your leisure time.
□ Casual slacks
□ Personal garments
□ Walking shorts
□ Polo shirts, casual short-sleeve shirts or
blouses
□ Socks
□ Sleepwear
□ Long sleeve shirts or blouses
□ Lightweight raincoat
□ Sweater or lightweight jacket
□ Brimmed hat or visor for sun protection
(one that ties beneath the chin is
recommended)
□ Comfortable walking shoes with traction
□ Hiking shoes or boots
□ Slip on water shoes for wet Zodiac landings
(highly recommended)
□ Swimwear/cover-up (swimwear or Rash
Guard that provides UV protection is ideal)
Other Recommended Items
□ Face masks and hand sanitizer
□ Sunglasses
□ Smartphone
□ Charging cables for electronics
□ Global travel adapter
□ Small waterproof dry bag for Zodiac
excursions
□ Foldable walking stick
□ Small daypack or fanny pack
□ Prescriptions and medications (in their
original bottles and/or packaging)
□ Simple first-aid kit
□ Sun block and lip balm / insect repellant
□ Extra eyeglasses/contact lenses
Optional Items
□ Small LED flashlight
□ Lightweight binoculars
Laundry service is available at your hotel for a fee. Check costs and return times before using this
service.
Traveller’s Valet: A&K’s complimentary laundry service for 8 articles of clothing per person will be
provided twice during your journey on board. Additional laundry can be done for a charge. Dry
cleaning is not available.
TIPPING GUIDELINES
On A&K Luxury Expedition Cruises, all gratuities, including for the ship’s crew, A&K Expedition
Team and guides, are included in the cost of the program and group extensions.
For extra nights or Tailor Made services pre- or post-cruise, we suggest the following gratuities
for these days only (noted in U.S. dollars):
Extra Nights/Tailor Made
Journeys
$20 per person, per day
(full day)
$10 per person, per day
(full day)
$5 per person, per transfer
$30 per person, per day
(full day)
$2 per bag
$2 per person, per night
Included
10-15% unless already added
LIFE ON BOARD: LE JACQUES CARTIER
SHIP AMENITIES
Your exclusively chartered ship is 430 feet long and accommodates up to 184 passengers;
however, A&K limits occupancy to a maximum of 148 guests. The ship has three elevators with
ramps accessing all passenger decks.
Each stateroom features individual climate control, 110V American/220V European plugs, Wi-Fi,
stocked minibar, Nespresso coffee maker and tea kettle, small electronic safe, direct line
telephone, Bluetooth speaker, flat-screen TV with video on demand, wardrobe, vanity with mirror,
robe, slippers, hairdryer and luxury bath products. Nightly turndown is provided.
All suites feature butler service — an A&K-exclusive feature — which includes a personalized
welcome, unpacking and packing upon request, nightly canapes, room service, shoe polishing
and expedited laundry, as well as priority spa and salon booking.
Deck 3 features a variety of guest services and public spaces. The reception area includes a 24-
hour front desk and a boutique with a selection of clothing and jewelry. The spacious main lounge
offers a bar with live music on most evenings. The ship’s pool deck features a heated outdoor
pool with a counter-current swimming system and exterior bar with armchairs and sofas. Lectures
are held in the Theater with comfortable seating for all guests, as well as audio/visual equipment
and an LED wall for projecting high-resolution images and videos. Finally, medical facilities with a
doctor and nurse are available 24 hours a day.
On Deck 6, the Panoramic lounge offers a small library with a selection of books and board
games and direct access to the panoramic terrace.
The Wellness area on Deck 7 features a fitness center offering guests complimentary use of
equipment including stationary bikes, treadmills, Kinesis wall and other exercise equipment. Due
to safety reasons, there are no free weights on board the ship. Sea conditions may affect the
fitness center’s opening hours. There is a hair salon as well as a full-service spa equipped with a
sauna and steam room, and which offers a range of beauty treatments and massage services. All
spa and salon services are charged to your shipboard account.
A daily program detailing the following day’s events, excursions, and hours for the restaurants,
boutique and spa is delivered to your stateroom each evening.
ONBOARD CULINARY AND BEVERAGE PROGRAM
Dining is a special treat on board. International cuisine is available in two restaurants. The main
dining room at the rear of Deck 4 accommodates all guests in one sitting and offers panoramic
views. This unique dining area, which opens onto the outside, offers a selection of salads, hot
meals, cheeses and desserts. The al fresco restaurant on Deck 3 has seating for 70 guests and
features a casual menu of grilled meats, salads and desserts.
Complimentary 24-hour room service is also available. Early riser coffee and breakfast pastries,
afternoon tea and late-night snacks are offered daily. Meals on board are scheduled around the
day’s sightseeing and shipboard activities. Please consult your daily program for mealtimes and
opening hours.
Complimentary bar drinks, beer, house wine, soft drinks, coffee drinks, juices and water
(excluding premium wines, Champagne and spirits) are provided while on board.
If you have special dietary requirements (vegetarian or vegan menus, food allergies, etc.) please
advise Abercrombie & Kent at least six weeks prior to the beginning of your journey. In addition,
please take the opportunity early in the cruise to meet with the Maître D’ and Cruise Director to
discuss your special requests and inform your server prior to dining. Chefs on board will make
every effort to accommodate your needs. Kosher meals are not available on board.
LANGUAGE AND COMMUNICATIONS
English is the language used by staff on board A&K charters.
Complimentary Wi-Fi Internet is featured on A&K charters. Internet access at sea is made
possible by satellite, and speed and connectivity are dependent on latitude, weather and
atmospheric conditions as well as the number of guests using their computers or mobile devices.
Do not rely on the ship's Internet service for applications such as social media sites, downloading
files or streaming movies. Internet service may not always be available, and your patience and
understanding are appreciated when this situation occurs.
To make an international call onboard, please visit the reception desk. Charges for maritime
satellite connections are significantly higher than those for land services and the cost of the call
will be added your shipboard account. Guests may be able to use the ship’s Wi-Fi to make
international phone calls on their own personal devices using messaging apps such as
WhatsApp, Viber, Messenger, etc., which can be downloaded from the iOS App Store or Google
Play Store.
OF SPECIAL NOTE
The ship is nonsmoking except in a designated area outside on Deck 3.
Maritime law does not permit unrestricted access to the bridge. At the Captain’s discretion, guests
may be offered the opportunity to visit the bridge during scheduled times in accordance with
security protocols.
Access to outdoor areas may be restricted during inclement weather and ship maneuvers. The
ship’s daily scheduled sightseeing events and timings may be altered, and flexibility is required.