San Diego Community
College District
Child Development
& Early Education
Centers
Staff Handbook
San Diego City College
San Diego Mesa College
San Diego Miramar College
Revised January 2024
DIST-STAFF-HANDBOOK REVISED 010224 Page 2 of 53
San Diego Community College District
3375 Camino del Rio South
San Diego, CA 92108-6913
Board of Trustees
Geysil Arroyo
Mary Graham
Craig Milgrim
Maria Nieto Senour, Ph.D.
Bernie Rhinerson
Chancellor
Acting Chancellor, Gregory Smith
About the District
As one of the largest of California’s 73 community college districts, the San Diego Community College District
serves approximately 80,000 students annually at its three credit colleges, San Diego City College, Mesa College,
and Miramar College, as well as seven campuses of San Diego College of Continuing Education.
The credit colleges offer associate degrees, while the credit colleges and College of Continuing Education offer
career technical certificates that prepare students for transfer to universities and/or career pathways with
higher paying jobs. In addition, Mesa College offers a bachelor’s degree in Health Information Management, and
City College recently was approved to offer a bachelor’s degree in Cyber Defense and Analysis.
The SDCCD maintains active partnerships with local industry, the community, the military, and educational
institutions to ensure students have clear pathways to careers and the next stage of their education.
The District and its graduates have a combined economic benefit to the region of $4.3 billion annually 92% of
the District’s students remain in the region after completing their education. The District also proudly serves
more than 5,000 active-duty military personnel, veterans, and dependents.
Source: San Diego Community College District. “About the District.” San Diego Community College District, 22 September 2023,
www.sdccd.edu/about/index.aspx.
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Contents
SECTION 1 ...................................................................................................................................................................6
PURPOSE OF HANDBOOK ..............................................................................................................................7
SDCCD Child Development / Early Education Centers Welcome .....................................................7
Mission Statement ...........................................................................................................................7
Philosophy ........................................................................................................................................7
Center Curriculum ............................................................................................................................8
Funding and Support ........................................................................................................................8
Non-Discriminatory Statements .......................................................................................................9
SECTION 2 ................................................................................................................................................................ 10
CENTER INFORMATION .............................................................................................................................. 10
San Diego City College Early Education Center ............................................................................. 10
San Diego Mesa College Child Development Center ..................................................................... 10
San Diego Miramar College Child Development Center, NAEYC accredited................................. 11
Center Days of Operation .............................................................................................................. 11
District Administration .................................................................................................................. 11
Child Development Center Organizational Chart .......................................................................... 11
NoHo Software .............................................................................................................................. 12
SECTION 3 ................................................................................................................................................................ 12
CENTER STAFF INFORMATION .................................................................................................................... 12
Orientation .................................................................................................................................... 12
Code of Ethical Conduct ................................................................................................................ 12
Standards of Conduct / Statement of Commitment ..................................................................... 13
Required Documents for Center Staff ........................................................................................... 13
California Commission on Teacher Credentialing (as of June 2019) ............................................. 14
Lab Students in the Classroom ...................................................................................................... 14
Immunizations for Center Staff, Lab Students, Visitors, and Observers ....................................... 15
Supervision of Children ................................................................................................................. 15
Staff and Child Contact .................................................................................................................. 16
Staff Time Sheets ........................................................................................................................... 16
Staff Breaks / Lunch ....................................................................................................................... 16
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Staff Time Off / Late / Sick ............................................................................................................. 17
Substitute Information .................................................................................................................. 17
Staff Wellness ................................................................................................................................ 17
Staff Breastfeeding Accommodations ........................................................................................... 18
Breastfeeding-Friendly Child Care Center, San Diego City College Early Education Center ......... 18
Personal Cell Phones / Electronics ................................................................................................ 18
Social Media .................................................................................................................................. 18
Photo / Video of Children .............................................................................................................. 19
SDCCD People, Culture, and Technology Services ........................................................................ 19
CPR & First Aid Certification .......................................................................................................... 19
Staff Development / Trainings....................................................................................................... 19
Staff Meetings ............................................................................................................................... 20
Complaints of Discrimination / Harassment ................................................................................. 20
Clothing / Shoes............................................................................................................................. 20
Gifts from Families ........................................................................................................................ 21
Outside Employment ..................................................................................................................... 21
Center Staff: Mandated Reporters of Child Abuse or Neglect ...................................................... 21
SECTION 4 ................................................................................................................................................................ 25
HEALTH AND SAFETY .................................................................................................................................. 25
General Safety Information ........................................................................................................... 25
Handwashing ................................................................................................................................. 26
Child Immunizations ...................................................................................................................... 26
Child Daily Health Screening ......................................................................................................... 27
Sick Child - Exclusions Guidelines .................................................................................................. 27
Child Illness, First Aid, and Medical Treatment ............................................................................. 28
Child Medications / Medical Needs (including sunscreen) ........................................................... 28
Child Ouch Reports ........................................................................................................................ 29
Center Unusual Incident / Injury Report ....................................................................................... 29
Center Safety Drills ........................................................................................................................ 29
Emergency Center Situations ........................................................................................................ 30
Managing People During an Emergency ....................................................................................... 32
Agency Plan During Extended Emergency Closures ...................................................................... 32
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COVID-19 Center Information ....................................................................................................... 33
Cleaning / Sanitizing ...................................................................................................................... 33
Maintenance and Repairs .............................................................................................................. 34
SECTION 5 ................................................................................................................................................................ 34
CHILD AND FAMILY INFORMATION ............................................................................................................ 34
Children’s Personal Rights and Parent’s Rights ............................................................................. 34
Confidentiality of Family, Child, and Staff Information ................................................................. 36
Child Diapering & Toileting ............................................................................................................ 36
Releasing a Child from the Center ................................................................................................. 37
Child Car Seat Law ......................................................................................................................... 38
Staff / Parent Communication ....................................................................................................... 38
Family / Parent Surveys ................................................................................................................. 39
Family Notice of Actions (NOA) ..................................................................................................... 39
Child Behavior Management ......................................................................................................... 40
SECTION 6 ................................................................................................................................................................ 42
CLASSROOM ............................................................................................................................................... 42
Classroom Ratios for State Funded Classrooms ............................................................................ 42
Classroom Ratios and Group Sizes for Head Start Classrooms ..................................................... 43
Center Curriculum Plans ................................................................................................................ 43
Routine and Schedule of Daily Activities ....................................................................................... 44
Environment Rating Scales ............................................................................................................ 44
Child Desired Results Developmental Profile 2015 (DRDP 2015) ................................................. 45
Field Trips ...................................................................................................................................... 45
SECTION 7 ................................................................................................................................................................ 45
CHILD AND ADULT CARE FOOD PROGRAM (CACFP) .................................................................................. 45
Overview........................................................................................................................................ 45
Meals / Snacks ............................................................................................................................... 46
Family Style Meal Service .............................................................................................................. 46
Traditional Meal Service ................................................................................................................ 46
SDCCD CACFP Handbook ............................................................................................................... 47
SECTION 8 ................................................................................................................................................................ 47
DOCUMENTS TO BE POSTED AT THE CENTER ............................................................................................ 47
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RESOURCE LIST ........................................................................................................................................... 47
APPENDIX ................................................................................................................................................... 48
SECTION 1
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Section 1
PURPOSE OF HANDBOOK
The purpose of this handbook is to provide Child Development / Early Education Lab Center staff and students
an understanding of the Center’s policies, procedures, and expectations that will enhance their experience with
the programs, families, and children. We encourage you to become familiar with the information in this
Handbook and seek answers to any questions that may arise. In addition to this Handbook, it is encouraged for
staff to read the Family Handbook that is distributed to families upon enrollment of their child.
Please keep in mind that the purpose of this Handbook is to provide general information and sample policies to
regarding issues that frequently arise at the Centers. This Handbook highlights issues which are frequently
raised, and is not intended to be, and is not, an all-inclusive manual on center operations and policies. This
Handbook is not intended to be used in its current form as an employee handbook or policy manual by any
businesses.
SDCCD Child Development / Early Education Centers Welcome
San Diego Community College District operates three Child Development / Early Education Centers located on
the campuses of San Diego City College, San Diego Mesa College, and at San Diego Miramar College. The Centers
are integral components of the San Diego Community College District. They operate as instructional programs
for students and offer quality educational programing for infants, toddlers, and preschool children. They are
licensed by the California Department of Social Services - Community Care Licensing, Title 22 (Division 12) and
meet the guidelines established by the California Department of Education - Early Learning and Care Division
(Title 5).
San Diego City College Early Education Center and San Diego Mesa College Child Development Center
collaborate with Neighborhood House Association Head Start to jointly support and provide services to the
children, their families, and our students. Staff of both agencies meet the educational and legal qualifications for
Child Development permits issued by the California Commission on Teacher Credentialing.
The Center teaching staff and the college faculty provide learning environments that support instructional
laboratory experiences through observation, practical application, and directed guidance.
We look forward to working with you and hope your experiences are enjoyable and rewarding.
Mission Statement
The Child Development / Early Education Centers of the San Diego Community College District are committed to
meeting the individual needs of children, their parents, and college students, preparing them to become
contributing members in a diverse society.
Philosophy
The children’s program is planned and implemented to nurture each child socially, emotionally, cognitively,
linguistically, and physically through integrated practices and curriculum. Children are guided through learning
experiences appropriate to their individual capabilities and readiness.
The program provides children opportunities for challenge and mastery, peer interactions, individual needs, and
interests. An integrated curriculum provides opportunities for exploration of the environment through language
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Section 1 continue
and literacy, creative activities, science, math, sensory experiences, and motor activities. The program provides
active and quiet activities, child-directed and teacher-directed activities, and group and individual activities
throughout each day.
Children learn best in an environment with consistent limits where they are allowed to explore and consider
choices. This approach leads to self-direction, independence, and responsibility. Children are encouraged to
think, reason, recall and experiment as they work. Meeting the needs and interests of children and their families
includes sensitivity of the diverse values and cultures of individual children. Active participation from parents is
ancillary to the totality of our program.
The Centers are laboratory schools that serve as training facilities providing environments for college students to
observe, interact, and implement the ideas and theories that are presented as part of the college program.
Students integrate laboratory experiences and ideologies that provide understanding of children’s readiness and
interaction skills. Interaction in the program and the lab provides an opportunity for parents and staff to
promote integral relationships and continuity. Parents and students also have the opportunity to use lab classes
as elective college courses or as part of a college child development career ladder.
Center Curriculum
Each Center Director determines the curriculum to use at their respective sites which includes, but is not limited
to Emergent Curriculum and Creative Curriculum. All Centers use the California Preschool Learning Foundations
to outline key knowledge and skills that most children can achieve when provided with the kinds of interactions,
instruction, and environments that research has shown to promote early learning and development.
The Centers allow children to develop their abilities by making individual choices as well as through teacher-
facilitated experiences to help reach targeted goals. This includes incorporating the Desired Results
Development Profile (DRDP) results for individual children.
The Centers provide developmentally appropriate activities through an integrated curriculum that incorporates
California state mandated guidelines, which allow for development, optimism, and growth of each child. All
Centers refrain from any religious activities or programs.
Any supplies or materials needed for activities or for the Center can be requested by contacting the Center
Director.
Funding and Support
The Centers are funded and supported by:
San Diego Community College District
California Department of Education, Early Learning and Care Division
o California State Preschool Program (CSPP), for children 3 or 4 years of age on or before
December 1 of the program year.
California Department of Social Services, Child Care and Development Division
o General Child Care and Development (CCTR), for children who are under 3 years of age on or
before December 1 of the program year.
Child and Adult Care Food Program (CACFP)
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San Diego City Early Education Center and Mesa College Child Development Center are also supported
by Neighborhood House Association (NHA)
The San Diego County Office of Education, Quality Rating and Improvement System (QRIS), San Diego
Quality Preschool Initiative (SDQPI)
Each Center is independently licensed by the California Department of Social Services - Community Care
Licensing, Title 22, Division 12 and meets the guidelines established by the California Department of Education -
Early Learning and Care Division, Title 5. The Centers adhere to the policies and regulations of Title 5 and 22 for
childcare centers, which are subject to change without notice. The District Educational Services Division through
the Career Education and Workforce Development Department oversees Center compliance, districtwide
procedures, and protocols.
Non-Discriminatory Statements
SDCCD Non-Discrimination Policy (BP 3410):
San Diego Community College District Board of Trustees Policy BP 3410 prohibits discrimination in
accordance with state and federal laws. The San Diego Community College District is committed to equal
opportunity in educational programs, employment, and all access to institutional programs and
activities.
The District, and each individual who represents the District, shall provide access to its services, classes,
and programs without regard to national origin, religion, age, gender, gender identity, gender
expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation,
marital status, physical or mental disability, pregnancy, military or veteran status, or because he/she is
perceived to have one or more of the foregoing characteristics, or based on association with a person or
group with one or more of these actual or perceived characteristics. No qualified student with a
disability shall, by reason of such disability, be excluded from participation in or be denied the benefits
of the services, programs or activities of the district or be subjected to discrimination by it.
Additional information and procedures pertaining to the District’s Discrimination Policy can be found
online at
http://hr.sdccd.edu/eeo/eeositecomp.cfm
USDA Non Discrimination Statement for the Child and Adult Care Food Program (CACFP):
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights
regulations and policies, this institution is prohibited from discriminating on the basis of race, color,
national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or
retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities
who require alternative means of communication to obtain program information (e.g., Braille, large
print, audiotape, American Sign Language), should contact the responsible state or local agency that
administers the program or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA
through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA
Program Discrimination Complaint Form which can be obtained online at:
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https:/ /www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling
(866) 632-9992, or by writing a letter addressed to USDA.
The letter must contain the complainant's name, address, telephone number, and a written description
of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights
(ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or
letter must be submitted to USDA by:
1. mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
2. fax: (833) 256-1665 or (202) 690-7442; or
3. email: [email protected]ov
This institution is an equal opportunity provider.
Section 2
SECTION 2
CENTER INFORMATION
San Diego City College Early Education Center, San Diego Mesa College Child Development Center and
Neighborhood House Association-Head Start jointly support and provide collaborative services to our children,
their families and our students. Staff at both agencies meet the educational and legal qualifications for Child
Development Permits issued by the California Commission on Teacher Credentialing.
Hours and Enrollment listed below are subject to change.
San Diego City College Early Education Center
1313 Park Blvd., Building EEC
San Diego, CA 92101-4787
Office: (619) 388-3205, Fax: (619) 388-3689
Website: San Diego City College EEC
Infant/Toddler Program
(CCL# 376701496) Preschool Program (CCL# 376701495)
Ages served: 4 months 36 months Ages served: 2 - 5 years of age
Monday-Thursday: Open 7:30 a.m. 4:00 p.m. & Friday: Open 7:30 a.m. 12:30 p.m.
San Diego Mesa College Child Development Center
7250 Mesa College Drive, Building R-100
San Diego, CA 92111-4998
Office: (619) 388-2812, Fax: (619) 388-2840
Website: San Diego Mesa College CDC
Preschool Program
(CCL# 372005155)
Ages served: 2 - 5 years of age
Monday Thursday: Open 7:30 a.m. Close 4:00 p.m. & Friday: Open 7:30 a.m. Close 12:00 p.m.
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San Diego Miramar College Child Development Center, NAEYC accredited
10440 Black Mountain Road, Building F-200
San Diego, CA 92126-7678
Office: (619) 388-7851, Fax: (619) 388-7388
Website: San Diego Miramar College CDC
Preschool Program
(CCL# 372005156)
Ages served: 18 months - 5 years of age
Monday Thursday: Open 7:45am Close 4:00 p.m. & Friday: Open 7:45 a.m. Close 1:00 p.m.
Center Days of Operation
The Centers are open during the San Diego Community College District Fall and Spring semesters. The Centers
may open additional days/weeks to accommodate the needs of the college students and/or the community.
Please check with your Center Director for days of operation.
District Administration
San Diego Community College District office is responsible for the California Department of Education, Early
Education Division, California Department of Social Services, Child Care and Development Division, and Child and
Adult Care Food Program contracts for the Centers. Compliance monitoring and support is provided by the
District’s Educational Services Division, Career Education and Workforce Development department.
Educational Services Division:
Susan Topham, Ed.D, Vice Chancellor, Educational Services
Amertah Perman, Dean, Career Education and Workforce Development
Susan Villareal, Program Support Technician, Child Development Center Program Director
3375 Camino del Rio South, Suite 125
San Diego, CA 92108
Office (619) 388-6573, Fax (619) 388-6523
Child Development Center Organizational Chart
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NoHo Software
The Centers use NoHo software system for family and child data management. Attendance Sheets, Meal Count
Sheets, and other documentation are created with the data that is inputted by Center Directors and office staff.
Section 3
SECTION 3
CENTER STAFF INFORMATION
Orientation
Staff will be provided with a paid orientation meeting. Orientation includes, but not limited to:
Tour of Center and all areas accessible areas to staff
Location of teacher break room, restroom, and resources
Tour of campus and food court (may be self-guided)
Review of the Center Staff and Family Handbooks
General classroom procedures
Review of specific responsibilities and/or job description
Review of individual children’s development for classroom assigned to
Daily activities and routines of the program
Online videos regarding licensing and other policies/procedures
Applicable cleaning schedules
Applicable software programs including PeopleSoft, Learning Genie, and NoHo
Staff receive orientation, including relevant licensing or regulatory rule, before working alone with children in
place of a policy.
Code of Ethical Conduct
The Centers follow the National Association for the Education of Young Children (NAEYC) Code of Ethical
Conduct which states:
The NAEYC Code of Ethical Conduct offers guidelines for responsible behavior and sets forth a common basis for
resolving the principal ethical dilemmas encountered in early childhood care and education. The primary focus
of the Code is on daily practice with children and their families in programs for children from birth through 8
years of age, such as infant/toddler programs, preschool and prekindergarten programs, child care centers,
hospital and child life settings, family child care homes, kindergartens, and primary classrooms.
The Centers have made a commitment to:
Appreciate childhood as a unique and valuable stage of the human life cycle
Base our work on knowledge of how children develop and learn
Appreciate and support the bond between the child and family
Recognize that children are best understood and supported in the context of family, culture*,
community, and society
Respect the dignity, worth, and uniqueness of each individual (child, family member, and colleague)
Respect diversity in children, families, and colleagues
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Recognize that children and adults achieve their full potential in the context of relationships that are
based on trust and respect
*The term culture includes ethnicity, racial identity, economic level, family structure, language, and religious and
political beliefs, which profoundly influence each child’s development and relationship to the world
Standards of Conduct / Statement of Commitment
The Centers follow the National Association for the Education of Young Children (NAEYC) Statement of
Commitment which states:
“As an individual who works with young children, I commit myself to furthering the values of early childhood
education as they are reflected in the ideals and principles of the NAEYC Code of Ethical Conduct. To the best of
my ability I will:
Never harm children.
Ensure that programs for young children are based on current knowledge and research of child
development and early childhood education.
Respect and support families in their task of nurturing children.
Respect colleagues in early childhood care and education and support them in maintaining the NAEYC
Code of Ethical Conduct.
Serve as an advocate for children, their families, and their teachers in community and society.
Stay informed of and maintain high standards of professional conduct.
Engage in an ongoing process of self-reflection, realizing that personal characteristics, biases, and beliefs
have an impact on children and families.
Be open to new ideas and be willing to learn from the suggestions of others.
Continue to learn, grow, and contribute as a professional.
Honor the ideals and principles of the NAEYC Code of Ethical Conduct.”
This Statement of Commitment is not part of the Code but is a personal acknowledgment of the individual’s
willingness to embrace the distinctive values and moral obligations of the field of early childhood care and
education. It is recognition of the moral obligations that lead to an individual becoming part of the profession.
Required Documents for Center Staff
Center staff must complete and sign required forms including, but not limited to:
Community Care Licensing forms
o Notice of Employee Rights (LIC 9052)
o Statement Acknowledging Requirement to Report Child Abuse (LIC 9108)
o Personnel Record (LIC 501) or Application/Resume
o Verification of Immunizations
o Child Development Permit from the CA Commission on Teacher Credentialing (if applicable)
For staff without Permits, transcripts to evaluate qualifications (if applicable)
Certificate in Pediatric CPR & First Aid (all contracted positions)
16 hours of Preventive Health & Safety Practices (assigned contracted positions)
NAEYC Code of Ethical Conduct and Statement of Commitment form
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California Commission on Teacher Credentialing (as of June 2019)
Child Development Permits are available at various levels. Each level has one or more ways to qualify.
Individuals must meet all of the requirements listed in one of the available options. Individuals should review all
available options and complete the one that best reflects their own education and/or experience. Levels of the
Child Development Permits are:
Assistant Permit
Associate Teacher Permit
Teacher Permit
Master Teacher Permit
Site Supervisor Permit
Program Director Permit
For more information on all of the requirements and how to obtain a permit visit the CA Commission on Teacher
Credentialing website www.ctc.ca.gov
Lab Students in the Classroom
The Centers are lab teaching facilities. Part of their function is to train SDCCD Child Development college
students. Lab Students are supervised at all times and never left alone with children and must remain in line of
sight of a qualified teacher at all times. Some Lab Students participate weekly in the classrooms; others may
come only to do a lesson plan with the children for their college course. Whatever level of participation, the Lab
Students contribute to the overall success of the program. It is critical that all Center staff demonstrate respect,
openness, and a desire to mentor each Lab Student.
COLLEGE STUDENT PARTICIPATION IN THE CLASSROOM
Lead Teachers assign Lab Students specific jobs to do with detailed explanations. This helps students know what
to expect and helps to develop their confidence when working with young children. Some assigned tasks
include:
Encouraging them to take the lead in a variety of situations
Explaining the importance of supporting children’s conflicts
Role modeling behaviors that help children in their creative activities without doing the activity for the
child
Explaining the importance of staying at an assigned area or activity even if no children are Currently
there
Practicing sanitary and safety procedures by closely monitoring the implementation of lab rules
COLLEGE STUDENT LESSON PLANS
Lab Students discuss their lesson plans with the Center teacher and require approval prior to implementation.
During the implementation, Lab Students are closely supervised and evaluated by the Center teacher and the
class faculty/instructor.
LABORATORY STUDENT/VOLUNTEER ORIENTATIONS
The Centers host orientations for Lab Students and Volunteers early in the semester. Orientation topics include;
Health & Safety
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Emergency procedures of the Center
Guidance of children and classroom management techniques
Child abuse and mandated reporter responsibilities/procedures
Cleaning and sanitizing
Classroom and playground supervision
Mealtime routines
National Association for the Education of Young Children (NAEYC) Code of Ethics
Overview of NAEYC and Community Care Licensing Title 5 & 22
Center Staff Handbook
Immunizations for Center Staff, Lab Students, Visitors, and Observers
The following chart indicates required immunizations in order to be in the classroom at each SDCCD Center.
Who
Can interact
with
Children?
Can be left alone
with a child?
Certificate of
TB Clearance
TB Skin Test
Proof of Immunizations
(Influenza, Pertussis,
Measles)
Miramar CDC also requires Tdap
STAFF Yes
Teacher Permit or
higher
or
LAB
STUDENTS
Yes No or
VISITORS
Yes
w/ TB and
Immunizations or
attesting to immunization
requirements
*
No -
OBSERVERS
No
-
-
-
All SDCCD staff, lab students, and visitors who interact with the children must be immunized. Exemptions from
immunizations are:
Medical Exemption (Physician)
Proof of Immunity (Physician)
Written Statement declining the influenza vaccine
A person is also considered exempt from the influenza vaccine if they were hired or began volunteering after
December 1 of the previous year or before August 1 of the current year (Health and Safety Code sections
1596.7995 (b)(4) and 1597.622 (b)(4).
*Attesting to immunization requirements must be approved by Center Director.
Supervision of Children
Supervision helps prevent and minimize accidents and injuries in the child care setting and increases the quality
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of care. In the context of Community Care Licensing laws and regulations, supervision in the centers refers to
the visual supervision of children by employed teachers and aides at all times. Paid staff must work
collaboratively to ensure all children are being visually supervised by staff 100% of the time.
Lab students, volunteers, observers, and visitors are not responsible for the supervision of children.
Staff and Child Contact
The purpose of this policy is to encourage staff to be warm and supportive of children. However, staff should
use methods that limit physical contact between children and adults. These methods can include but are not
limited to: words of encouragement and support, signs and signals of approval and appreciation, warm smiles,
handshakes, occasional pats on the back, and high five’s, questions that show you know the child as an
individual, and recognition.
All staff, substitutes, and volunteers should keep the following in mind:
Hugging and physical affection must always be appropriate and when prompted by the child.
When appropriate, adults in the Center should encourage children to sit next to or near them
instead of on their laps.
Teachers and children should avoid activities that bring them into full body contact; like “piggyback”
rides, body wrestling, and body piling games.
Avoid “patting” children on the head. It is demeaning.
Staff should not pick-up or physically control a preschool child. This includes if a child is destroying
equipment or property. Equipment or supplies that may be destroyed or broken by a child are
replaceable. Instead, other children should be directed away from the child, a staff member should
call for assistance and encourage the child to use their physical skills on acceptable equipment
(bouncing/hitting a ball, jumping up-and-down, running laps, etc.).
Ask the Center Director for additional information and/or for additional support or help with a child.
Staff Time Sheets
Time Sheets for hourly staff must be printed out each week from PeopleSoft and submitted to the Center
Director. Hourly staff must also record their hours in the Time Sheet notebook. It is each staff member’s
responsibility to record their work hours in PeopleSoft, print, and submit the Time Sheet to the Center Director
who will then sign and submit to the School Dean’s mailbox by the due date.
Failure to record hours each week in PeopleSoft and/or submit Time Sheet to the Center Director may cause a
delay in pay. Pay checks are mailed around the 10
th
of the month to the staff address on file with the district.
Staff Breaks / Lunch
Staff working from three hours up to six hours are entitled to a 15-minute rest break, scheduled to the extent
feasible, in the middle of the work period. Since the needs of the children are paramount, the Center Director is
authorized to adjust rest periods as required by program needs. Budget permitting, the Center Director will
provide additional floor coverage during teacher break periods.
The Center asks, but does not require, that staff remain in the Center for their 15-minute breaks in case of an
urgent need to call them back into the program.
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A half hour or hour unpaid lunch period will be provided for all work periods lasting longer than 6 hours. A staff
who works for not more than six hours can agree to waive the meal period.
Lunch and Rest Period schedule:
3 hours up to a 6-hour shift - One 15-minute paid break.
6-hour shift - One 15-minute paid break and one mandatory 30 minute meal period, unpaid (unless
waived).
8-hour shift - Two 15-minute paid breaks and one mandatory 30 minute meal period, unpaid.
One-hour lunches may be available depending on coverage and program needs. Lunch periods may not be
combined with breaks or used to shorten the workday on a routine basis.
At any time, staff may request a short and immediate break when they are unable to perform their duties.
Staff Time Off / Late / Sick
Punctuality and dependability are of prime importance to the efficient operation of the Center. When staff are
late or absent, the functions of the Center cannot continue with the same degree of efficiency that is possible if
every staff is on time and at work.
If it becomes necessary for an staff to be late to work for any reason or to be absent from work they are
expected to follow the procedures listed below:
Obtain advance permission from the Center Director for days off, days in late, or to leave early.
If advance notice is not possible, contact the Center Director or Center as soon as possible so alternative
arrangements can be made for the absence or tardiness.
Staff must ensure to properly document absences or tardiness or change of shift on their time sheet.
Substitute Information
When a substitute is necessary to cover a shift, staff must obtain advance permission from the Center Director
and discuss substitute coverage.
In the case of where advance notice is not possible, staff are required to call or text the Center Director by 7:00
a.m. to inform of the absence. In some cases, staff may be required to arrange for their own substitute
according their own Center’s protocol. In this case, staff must be prepared to provide the Center Director with
substitute information.
Staff Wellness
SDCCD offers employees access to California Schools VEBA services. VEBA provides an extensive range of
programs, classes, services and events for Members to take a holistic and proactive approach to their overall
well-being, including supports systems to help with stress management, prevention and treatment of
depression, and/or general wellness. Click on the SDCCD CA Schools VEBA
webpage for more information.
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Staff Breastfeeding Accommodations
Upon request from a staff member, the Centers will provide reasonable break time for an employee to express
breast milk for their nursing child for one year after the child’s birth each time such employee has need to
express the milk. Upon the request, the Center will also provide a place, other than a bathroom, that is shielded
from view and free from intrusion from coworkers and the public.
Breastfeeding-Friendly Child Care Center, San Diego City College Early
Education Center
San Diego City College Early Education Center offers infant care and is recognized as a
Breastfeeding-Friendly
Child Care Center. This recognition confirms the center is:
Providing a breastfeeding-friendly environment
Showing sensitivity to breastfeeding mothers and their babies
Ensuring that all breastfeeding families are able to properly store and label their milk
Training their staff to support and promote optimal infant feeding
Developing an individual plan with each family that supports best feeding practices
Continuing to learn about ways to support parents in protection, promotion and support of
breastfeeding
Never denying children entry into the facility because they are breastfeeding.
Personal Cell Phones / Electronics
It is important that every staff member’s attention remains on the children at all times. It is never appropriate
to make a personal phone call, send/receive a text message, check voicemail, etc. while in the presence of
children.
Cell phones should remain turned off or on vibrate. Cell phone use is permitted only during an staff approved
break, and never in a classroom or playground when children are present.
When a class leaves the Center for any reason (walk, field trip, etc.), one staff member will carry a cell phone. In
this circumstance, the cell phone should only be used in the event of an emergency and not for personal
calls/text messaging.
Computers, iPads, and other electronics are to be used for work purposes only. Under no circumstances may
software be installed without the prior permission of the Center Director. Staff may use electronics for work
purposes during the children’s nap time with prior approval from the Center Director and if there are additional
staff present in the room at the time of use.
Social Media
Staff are allowed to associate themselves with the District or the Center when posting on social media, but they
must clearly brand their online posts as personal and purely their own.
Content pertaining to sensitive information such as photos, names of children, other staff, visitors, and lab
students should never be shared.
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Photo / Video of Children
Children will be involved in activities that involve picture-taking, use of audio-visuals, student assignments,
student observations, anecdotal notes, classroom activities, bulletin boards, research studies and child’s
portfolio.
These activities and other projects must always be in public view and under the supervision of the Center Staff.
The images/recordings may be used without monetary compensation and only with permission from the
parent/guardian.
SDCCD People, Culture, and Technology Services
SDCCD has a People, Culture, and Technology Services department (i.e. Human Resources). Employees can get
information on Employment Opportunities, Employment Relations, Payroll, Retirement, and more.
For more information about the policies and procedures about employment with SDCCD, please contact the
People, Culture, and Technology Services at sdccdhrcomp@sdccd.eduo or 619-388-6880. For employees who
are part of the Collective Bargaining agreements, they can review the agreements which include written
personnel policies include resignation, termination, and grievance procedures, by going to the SDCCD webpage.
CPR & First Aid Certification
Per Health & Safety Code §1596.866, Center Directors shall ensure that at least one staff member who has a
current course completion card in pediatric first aid and pediatric CPR issued by the American Red Cross, the
American Heart Association, or by a training program that has been approved by the Emergency Medical
Services, and shall be onsite at all times when children are present at the facility, and shall be present with the
children when children are offsite from the facility for facility activities.
In addition, at least one director or teacher at each day care center shall have at least 16 hours of health and
safety training. The training shall include the following components:
Pediatric first aid
Pediatric cardiopulmonary resuscitation (CPR)
A preventative health practices course or courses that include instruction in the recognition,
management, and prevention of infectious diseases, including immunizations, and prevention of
childhood injuries
The training may include instruction in sanitary food handling, child nutrition, emergency preparedness
and evacuation, caring for children with special needs, and identification and reporting of signs and
symptoms of child abuse.
Course completion certificates should be kept on file at the Center, and training must be renewed by the staff as
shown on the course completion certificate.
Staff Development / Trainings
Staff training to update and improve skills is important for everyone working with children. The Centers require
all staff to participate in meaningful and relevant professional development activities throughout the year. They
include, but are not limited to:
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Team Building Meetings
Pediatric CPR & First Aid Training
Professional Development trainings
Webinars and other online activities
Centers offer in-service training opportunities during the year which can be used toward these training hours
and professional development.
Staff are required to provide verification that training was attended. Verification of Hours and training
certificates signed by the presenter(s) are all acceptable types of verification. If the training is sponsored by the
Center, then signing the attendance form is adequate.
A Verification of Hours” form can be downloaded from the CA Commission on Teacher Credentialing.
Staff Meetings
Center staff meetings are an important part of the planning, communication, and team building process at the
Center. All Center staff have meeting hours included in their weekly schedule and are required to attend.
Meetings are scheduled by the Center Director and include but are not limited to:
Curriculum planning
Monthly planning
Dissemination of agency information
Discussion of child behavior issues
Discussion of campus activities
Review of assessments/desired results
Planning of parent events
Regulations and protocols
Complaints of Discrimination / Harassment
Any student or staff, who believes that they have been discriminated against, harassed, or who believes another
has been discriminated against in violation of Board Policy 3410 Nondiscrimination, should immediately report
the incidents by following the procedures in AP 3435 Discrimination
and Harassment Investigations.
The Equal Opportunity and Diversity Officer is the "responsible District officer" charged with receiving
complaints of discrimination or harassment, and coordinating their investigation.
San Diego Community College District
Attn: Legal Services & EEO
3375 Camino Del Rio South, Room 385
San Diego, CA 92108
Phone: (619) 388-6591
Fax: (619) 388-6898
Email: sdccdlegalservices-[email protected]
A copy of the complaint form can be located at on the SDCCD website
Clothing / Shoes
The Centers encourage staff to observe the 3 C’s for appropriate attire at work:
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COMFORTABLE – Dress in comfortable clothes and shoes that allow free movement and activity. Wear
clothing and shoes that can get dirty or stained.
CLEAN Clothes and shoes should be clean without rips or tears, and must smell appropriate. This also
applies to personal hygiene.
COURTEOUS Refrain from wearing clothing that contains alcohol, drug, or cigarette references, or
vulgar sayings or suggestions.
The Centers discourages wearing clothing or shoes that may interfere with work including: halter tops, strapless
“tube” tops, short skirts/shorts (fingertip length or below), excessively torn jeans/shorts, low-rise jeans/shorts
which expose undergarments, flip-flops, open-toe-shoes, or high heels.
Gifts from Families
While legally, all Center staff may accept gifts from children and families, it is essential that no preferential
treatment be given based on the receipt of gifts. Doing so is a violation of conduct.
SDCCD encourages all staff to be familiar with the Human Resource policies and if applicable, union policies.
For contracted staff the AFT Guild, Local 1931 American Federation of Teachers AFL-CIO Classified Staff
Bargaining Unit states that a permanent union member shall be dismissed or disciplined for the “…solicitation
or acceptance for personal use of a fee, gift, or other valuable thing in the course of assigned work in
exchanged for providing favorable or better treatment than that afforded other person.”
Outside Employment
Center staff may not legally be prevented from having other outside employment, including caring for children
of enrolled families. However, staff cannot solicit outside employment during work hours. SDCCD encourages
all staff to be familiar with the Human Resource policies and if applicable, union policies.
For contracted staff the AFT Guild, Local 1931 American Federation of Teachers AFL-CIO Classified Staff
Bargaining Unit states: “Outside Employment - A unit member may not be restricted from outside employment
except as permitted by law and District Policy and Procedure (4460 and 4460.2) in effect as of October 14,
1998.
Staff can refer to SDCCD Administrative Procedure, Chapter 7 Human Resources, 4460.2 Conflict of Interest.
We strongly encourage all Center staff to be cognizant of any conflicts of interest that may impact their ability
to maintain professional relationships at the Center.
When engaged in outside employment, staff views expressed are his/her own and do not represent the views
of the SDCCD or the Center. Staff may not discuss Center matters outside of the center at any time.
Center Staff: Mandated Reporters of Child Abuse or Neglect
A list of persons whose profession qualifies them as “mandated reporters” of child abuse or neglect is found in
California Penal Code Section 11165.7. The list is extensive and continues to grow (see below). It includes all
school/district staff, administrators, and athletic coaches. School volunteers, while not mandated reporters,
should also be encouraged to report any suspected cases of abuse and neglect.
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All Center staff are mandated reporters and all persons who are mandated reporters are required, by law, to
report all known or suspected cases of child abuse or neglect. It is not the job of the mandated reporter to
determine whether the allegations are valid. If child abuse or neglect is reasonably suspected or if a child shares
information with a mandated reporter leading him/her to believe abuse or neglect has taken place, the report
must be made. No supervisor or administrator can impede or inhibit a report or subject the reporting person to
any sanction.
All Center staff who report suspicions of child abuse/neglect where they work are immune from discharge,
retaliation, or other disciplinary action for that reason alone, unless it is proven that the report was intended to
do harm.
Below is a list of some professions that qualify as “mandated reporters”:
Teacher, Instructional aide, Teacher’s aide or teacher’s assistant.
Administrative officer or supervisor of child welfare and attendance or a certificated pupil-personnel
staff of any school.
Head Start program teacher.
Administrator of a public or private day camp.
Administrator or staff of a youth center, recreation program or organization.
Administrator or staff of an organization whose duties require direct contact and supervision of
children.
Licensee, administrator or staff of a licensed community care or child day care facility.
Social workers.
A staff member of a police department or a peace officer.
Administrator or presenter of, or a counselor in, a child abuse prevention program in any public or
private school.
Registered psychological assistant, marriage, family and child therapist trainee or unlicensed intern.
Physician, surgeon, psychiatrist, psychologist, dentist, resident, intern, podiatrist, chiropractor,
licensed nurse, dental hygienist, optometrist, marriage, family and child counselor, clinical social
worker, or other licensed health care professional.
REQUIRED ONLINE TRAINING
Beginning January 1, 2018, Health and Safety Code 1596.8662 requires all licensed providers, applicants,
directors and staff to complete training as specified on their mandated reporter duties and to renew their
training every two years.
The online training can be found at Mandated Reporter CA
website and may take up to 4 hours to complete. A
certificate will be provided upon completion of the training
IDENTIFICATION OF CHILD ABUSE AND NEGLECT
These guidelines are issued by the California Department of Education (CDE), in conjunction with the California
Department of Social Services (DSS), to help all persons, particularly those persons who work in our children’s
schools, to be able to identify signs of suspected cases of child abuse and/or child neglect and to have the tools
to know how to make a report to the proper authorities.
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Child abuse is more than bruises or broken bones. While physical abuse often leaves visible scars, not all child
abuse is as obvious, but can do just as much harm. It is important that individuals working with and around
children be able to know what constitutes child abuse or child neglect and know how to identify potential signs.
Remember child abuse can happen by parents, guardians, other staff, visitors, family members, and anyone else
who has verbal or physical access to a child.
Child abuse and/or child neglect can be any of the following:
A physical injury inflicted on a child by another person other than by accidental means.
The sexual abuse, assault, or exploitation of a child.
The negligent treatment or maltreatment of a child by a person responsible for the child’s welfare
under circumstances indicating harm or threatened harm to the child’s health or welfare. This is
whether the harm or threatened harm is from acts or omissions on the part of the responsible
person.
The willful harming or endangerment of the person or health of a child, any cruel or inhumane
corporal punishment or any injury resulting in a traumatic condition.
One does not have to be physically present or directly witness the abuse to identify suspected cases of abuse, or
even have definite proof that a child may be subject to child abuse or neglect. Rather, the law requires that a
person have a “reasonable suspicion” that a child has been the subject of child abuse or neglect. Under the law,
this means that it is reasonable for a person to entertain a suspicion of child abuse or neglect, based upon facts
that could cause a reasonable person, in a like position, drawing, when appropriate, on his or her training and
experience, to suspect child abuse or neglect.
Red flags for abuse and neglect are often identified by observing a child’s behavior at school, recognizing
physical signs, and observations of dynamics during routine interactions with certain adults. While the following
signs are not proof that a child is the subject of abuse or neglect, they should prompt one to look further.
Warning Signs of Emotional Abuse in Children
Excessively withdrawn, fearful, or anxious about doing something wrong.
Shows extremes in behavior (extremely compliant or extremely demanding; extremely passive
or extremely aggressive).
Does not seem to be attached to the parent or caregiver.
Acts either inappropriately adult-like (taking care of other children) or inappropriately infantile
(rocking, thumb-sucking, throwing tantrums).
Warning Signs of Physical Abuse in Children
Frequent injuries or unexplained bruises, welts, or cuts.
Is always watchful and “on alert” as if waiting for something bad to happen.
Injuries appear to have a pattern such as marks from a hand or belt.
Shies away from touch, flinches at sudden movements, or seems afraid to go home.
Wears inappropriate clothing to cover up injuries, such as long-sleeved shirts on hot days.
Warning Signs of Neglect in Children
Clothes are ill-fitting, filthy, or inappropriate for the weather.
Hygiene is consistently bad (unbathed, matted and unwashed hair, noticeable body odor).
Untreated illnesses and physical injuries.
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Is frequently unsupervised or left alone or allowed to play in unsafe situations and
environments.
Is frequently late or missing from school.
Warning Signs of Sexual Abuse in Children
Trouble walking or sitting.
Displays knowledge or interest in sexual acts inappropriate to his or her age, or even seductive
behavior.
Makes strong efforts to avoid a specific person, without an obvious reason.
Does not want to change clothes in front of others or participate in physical activities.
A sexually transmitted disease (STD) or pregnancy, especially under the age of fourteen.
Runs away from home.
REPORTING CHILD ABUSE OR NEGLECT
California Department of Social Services requires that if you suspect that a child's health or safety is jeopardized
due to abuse or neglect by parents or other caretakers who have custody of the child, contact the child
protective services agency in your county.
1. Reports must be made by phone immediately, or as soon as possible to the child welfare services at
(858) 560-2191 or (800) 344-6000
2. A written report must be completed within 36 hours. The written report must be sent, faxed or
submitted electronically. The written report should be completed on a state form called the 8572, which
can be downloaded at http://ag.ca.gov/childabuse/pdf/ss_8572.pdf
RIGHTS TO CONFIDENTIALITY AND IMMUNITY
Mandated reporters are required to give their names when making a report. However, the reporter’s identity is
kept confidential. Reports of suspected child abuse are also confidential. Mandated reporters have immunity
from state criminal or civil liability for reporting as required. This is true even if the mandated reporter acquired
the knowledge, or suspicion of the abuse or neglect, outside his/her professional capacity or scope of
employment.
CONSEQUENCES OF FAILING TO REPORT
A person who fails to make a required report is guilty of a misdemeanor punishable by up to six months in jail
and/or up to a $1,000 fine (California Penal Code Section 11166[c]).
AFTER THE REPORT IS MADE
The local law enforcement agency is required to investigate all reports. Cases may also be investigated by Child
Welfare Services when allegations involve abuse or neglect within families.
CHILD PROTECTIVE SERVICES
The Child Protective Services (CPS) is the major organization to intervene in child abuse and neglect cases in
California. Existing law provides for services to abused and neglected children and their families. More
information can be found at Child Protective Services.
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STAFF OR VOLUNTEER ACCUSED OF ABUSE
If a staff or volunteers at the Center is accused or reported of abuse or neglect of a child the San Diego
Community District Administrator/Dean can temporarily remove the child from contact with the staff during the
investigation and/or temporarily remove that staff from service or take other appropriate action.
Section 4
SECTION 4
HEALTH AND SAFETY
General Safety Information
Workplace safety cannot exist on best practice guidelines and policies alone. A safe working environment is
based on how well the people, in both management and staff at the center, adhere to and communicate about
safety standards. Here are some workplace safety tips you should be aware of when working at the Center:
GENERAL PRECAUTIONS
Always follow the correct procedures.
Never take shortcuts.
Clean and organize your workspace.
Ensure a clear and easy route to emergency exits and equipment.
Be alert and awake on the job.
Be attentive at all times to your work surroundings.
When in doubt, contact the Center Director for instruction, guidance, or training.
Never take risks when it comes to safety.
Obey safety signs, stickers, and tags.
Report serious injuries immediately to a supervisor and get emergency assistance.
Keep things in perspective. Hazards may be limitless, so focus on the most likely risks first.
SAFETY IS A TEAM EFFORT
Always keep the communication lines open with your co-workers, employers, or staff in order to
promote and maintain a safe environment.
Immediately notify others of any (new or old) hazards that you perceive.
Be alert to hazards that could affect anyonenot just yourself; in this respect, maintain a team
mentality at all times.
Staff should report a hazardous condition immediately to the Center Director.
Be conscious as to what others are doing around you, and do your best to ensure you do not pose a
hazard to them (and vice versa).
LIFTING AND CLIMBING SAFELY
Always use both hands when lifting a heavy or cumbersome object.
Adopt a proper stance for lifting: put the strain on your legs, not your back (crouch at your feet,
keep your back straight, and do not bend at the waist).
Test the weight before you lift something up completely; it might be too late if you realize a few
seconds later that it’s too heavy or cumbersome for you. An easy way to do this is to nudge it with
your foot first.
Move your feet, not your back, when you want to travel or turn while carrying a heavy load.
Lift slowly and smoothly.
Keep your burden close to your body; this minimizes the strain to your body.
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If your load is too heavy for you to handle alone, do not lift it. Ask for help!
When placing or reaching for items, best practice is to only reach as high as you can reach with your
feet flat and arm stretched in the most comfortable way.
Never climb on improvised ladders or stools.
Ensure floor is free of obstacles and spills.
If a ladder or step stool is needed to reach a space, a request to the facility department is
encouraged.
GEARING UP FOR SAFETY
Practice safety drills.
Avoid using power strips. Power strips ignite a fire if overloaded.
Be aware of the whereabouts and use of fire extinguishers.
Never remove or tamper with safety devices.
Know your role and location of emergency equipment such as first aid kits and fire extinguishers.
The Center maintains an Emergency Disaster Plan for Child Care Centers (LIC 610) that is posted in the center
which list staff assignments and location of equipment during an emergency. This plan is collected by the District
annually or whenever any major changes occur.
Handwashing
Keeping your hands clean is one of the most important steps to avoid getting sick and spreading germs to
others. Many diseases and conditions can be avoided by washing hands with soap and clean, running water.
Staff are asked to use the 20 Second Hand Washing Rule:
1. WET your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
2. LATHER your hands by rubbing them together with the soap. Be sure to lather the backs of your
hands, between your fingers, and under your nails.
3. SCRUB your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from
beginning to end twice.
4. RINSE your hands well under clean, running water.
5. DRY your hands using a clean towel or air dry them.
Handwashing with soap removes germs from hands. Staff must wash their hands at the following times:
Upon arriving at the Center
After each diaper change
After helping a child use the toilet
Before preparing meals
Before and after meal times
Before and after using the sensory table
After removing gloves
After using the restroom
After returning to the Center from a break
After coming indoors from the playground
After wiping a nose, coming into contact
with saliva, or any other bodily fluid
Child Immunizations
Immunization requirements for children entering child care or school are as follows:
Parents or guardians of students in any school or child-care facility, whether public or private, will no
longer be allowed to submit a personal beliefs exemption to a currently-required vaccine.
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Students who have an individualized education program (IEP) should continue to receive all
necessary services identified in their IEP regardless of their vaccination status.
CHILDREN WITH MEDICAL EXEMPTIONS:
There may be children who have medical exemption from immunizations. The process for a medical exemption
from a required immunization includes:
A parent or guardian must submit a written statement from a licensed physician (M.D. or D.O.)
which states:
o That the physical condition or medical circumstances of the child are such that the required
immunization(s) is not needed.
o Which vaccines are being exempted.
o Whether the medical exemption is permanent or temporary.
o The expiration date, if the exemption is temporary.
If a child has been exposed to one of the 10 diseases named in the immunization requirements (listed below)
and does not have proof of immunization, the child may temporarily be kept out of the Center.
1. Measles
2. Whooping Cough (Pertussis)
3. Flu
4. Polio
5. Pneumococcal Disease
6. Tetanus
7. Meningococcal Disease
8. Hepatitis B
9. Mumps
10. Hib (Haemophilus Influenzae Type B)
Child Daily Health Screening
Teachers are required to make an informal health inspection as each child arrives at school. While greeting the
child, the Teacher should get on the child's level and look at their general appearance. If the child appears ill, the
Teacher should talk to the parent to determine the child’s health status before the child is left at school for the
day. Things to look for when doing a health screening include:
listlessness
visible rash
excessive coughing or runny nose
verbal complaints of not feeling well
feverish appearance or warm to the touch
parent reports child is not feeling well
signs of injury such as noticeable bruises or cuts
After the child has been determined to be without obvious signs of illness and has been accepted, the teacher or
parent should direct the child to wash their hands upon arrival.
Sick Child - Exclusions Guidelines
If a child becomes sick or shows signs of being sick (see list below), staff must notify the parents or those listed
as emergency contacts. If at all possible, the child should be moved away from the other children and monitored
until picked up. An Ouch Report must be completed to document an illness. A Doctor’s note indicating child is
well enough to return to school may be required.
A child should not attend if:
The parent feels the child cannot fully participate in the program.
Has a fever of a 100° degrees or higher.
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Has had diarrhea or loose stools within the last twenty-four (24) hours.
Has vomited within the last twenty-four (24) hours.
Has a continuous runny nose (that is not allergy related).
Has a persistent cough.
Has red, watery, or mucous-filled eyes (pink eye or conjunctivitis)
Has an undiagnosed skin rash on any part of the body.
Has impetigo, ringworm, scabies, head lice, pin worms, strep throat, hand, foot and mouth or other
infectious diseases.
Is taking medication to control fever, diarrhea, vomiting or other illnesses.
Is fussy, cranky, and generally not himself/herself.
The Center Director must be informed if any child was exposed to a communicable disease while at the center.
The information about the exposure will be posted for other parents to take precautions and/or look for signs of
the illness in their own child.
Child Illness, First Aid, and Medical Treatment
The safety and health of the children are the Centers first priority. If a child has any first aid needs please follow
First Aid training. Staff should always know where the First Aid kits are located in the Center. In addition, here
are a few other reminders:
Fever - cool down without chilling. Remove child's outer clothing, wrap in light cloth that is damp
with tepid water if necessary. Observe child closely, watch for signs of looking "poorly" and possible
seizures. Call parents.
Vomiting - offer supportive care, give nothing by mouth. Encourage slow deep breathing if possible.
Call parents.
Cough and colds - two areas of concern:
o Croup (loud barking cough) - call parents. Keep child near humidifier or in steamy room if
possible (run hot water in sink to steam up bathroom).
o Epiglottiscall 9-1-1. Epiglottis is a potentially life-threatening condition that occurs when
the epiglottis a small cartilage "lid" that covers your windpipe swells, blocking the flow
of air into your lungs. Child looks bad, drooling, won't lie down, difficulty swallowing or
breathing.
Seizures - seizures are self-limiting, they will stop by themselves. Care is supportive. Keep child from
hurting himself, lay on left side and aspirate if possible. Pay attention to how child looks, how long
seizure lasts, and what happened just before. Call 9-1-1.
Coma - place child on left side, if injury is suspected immobilize torso. Call 9-1-1. Try and find out
events leading up to the coma.
When the Center Director is not in the office to assist with emergency or illness, use the emergency file in the
office for information and procedures for contacting parents. Staff should be familiar with emergency
procedures in order to act quickly in the event of a serious accident or illness.
Child Medications / Medical Needs (including sunscreen)
Parents of children who have medical needs and/or who need medications while in care, must meet with the
Center Director for appropriate and reasonable accommodations. If reasonable accommodations can be made,
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the parent and/or child’s physician must complete all appropriate forms before medication or care can be
provided to the child. Any necessary training for the staff will be conducted by the parent and/or College Nurse.
Prescription and non-prescription medications will not be administered to a child without the written order of a
physician that indicates the medication is for that specific child. Medications will be centrally stored in a safe
place inaccessible to children and will be given to the child by authorized staff who have been trained.
PRESCRIPTION MEDICATIONPrescription medications must, by law, be dispensed in child-resistive
safety containers, labeled with the child's name, the name of the drug, and the directions for its use.
Prescriptions for siblings or other family members will not be given, nor will medication in sample
bottles or bottles other than the prescription container.
OVER-THE-COUNTER MEDICATION will be given only if the medication has a prescription label
stating the child's name, dosage, and dates pertinent to illness.
SUNSCREEN Center staff do not apply sunscreen to the children. Instead parents are encouraged
to apply sunscreen to their children before drop off or any time their child is at the Center, and/or
parents can send hats for their children to wear when outdoors.
Child Ouch Reports
Participation in various activities at the Center help children stay healthy and physically fit, but they can also
occasionally result in injuries. Scrapes are a fact of life for most children. If a child has a minor injury (scrape,
abrasions, bump-other than the head, etc.) then an Ouch Report should be completed.
The staff member who was responsible for the supervision of the child should complete the report in
conjunction with any staff who witnessed the injury. The Teacher will review with the parent upon pick-up or via
a phone call. The white copy of the report goes to the parent and the yellow is filed in the Center.
Center Unusual Incident / Injury Report
If an unusual incident occurs to a child or staff member at a center, the Center Director is responsible to contact
Community Care Licensing (CCL) within the first 24 hours to report the incident. Unusual incidents include
aggressing act of self, to another client or to staff, alleged client abuse, injury requiring hospital services,
epidemic outbreak, etc.
The Center Director will complete an Unusual Incident / Injury / Death Form (LIC 624) and submit to CCL within
the first 48 hours with as much information about the incident as possible. A copy of the form will be filed and
kept at the Center.
Center Safety Drills
Coordination of emergency procedures is important for staff to safely remove the children and themselves
from danger. Each Center has an Emergency Disaster Plan (LIC 610) posted and available at their Center.
FIRE DRILL PROCEDURE:
Announce
Teacher will announce “Fire Drill!” or use a whistle/alarm sound
Response
During the response phase, the Teacher closest to the door gets the Sign in/out sheets and Emergency
Bag. The children are instructed to come to the door and the teacher will lead the children out the
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appropriate door.
o In the drill, the teacher nearest to a phone, if available, will take it with her/him.
o The last teacher out of each room must check the room and/or bathrooms to verify that all
children are out of the room, and close the doors.
o An assigned staff member is designated to check all classrooms, bathrooms, kitchens, and
other areas to ensure everyone is out of building.
Evacuation
All teachers will space themselves along the line of children following the lead teacher out to the meeting
space. They will keep the children moving quickly and quietly.
Assembly
All children are to be walked to a meeting location.
Roll Call
Attendance of the children is taken from the Sign-In/Out sheets.
Log
The Center Director will document the fire drill in a log.
EARTHQUAKE DRILL PROCEDURE:
Announce
Teacher will use Air horn and announce an “Earthquake Drill”
Response
During the response phase, everyone heads for cover. Staff and children get under a heavy desk, table,
chair, bed or under a door jamb. Make sure you move away from windows, glass or light fixtures. If there
is not cover available, crouch and try to protect your head.
Response
After remaining in your respective safe-place until the shaking has stopped, children and staff then
evacuate the building. The evacuation proceeds through pre-determined safe routes and evacuees gather
outside in a safe area away from buildings, fences, walls, electricity poles, bridges and trees.
Assembly
All children are to be walked to a meeting location.
Roll Call
Attendance of the children is taken from the Sign-In/Out sheets.
Log
The Center Director will document the earthquake drill in a log.
If an earthquake occurs and children are outside, gather children away from overhead power lines and glass
windows.
Emergency Center Situations
Listed below are some types of emergency situations that may occur. When required, the Center Directors will
complete and send Community Care Licensing an Unusual Incident report within 24 hours of an incident.
NATURAL DISASTER OR EXTREME WEATHER POLICY:
It may become unsafe for the program to operate during a natural disaster or extreme weather, which would
deem the facility to become unsafe. Some tips to keep in mind:
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If local elementary school district or the San Diego Community College District closes due to a natural
disaster (i.e. bad weather, flooding, fire) the center may also close.
If school is open in the morning and a natural disaster occurs and the center must close, staff are
required to make contact with the parents to notify when and where to pick up their children.
If a natural disaster occurs on a day when the center is closed, the Center Director will make the
decision to whether to open the center as scheduled.
Center Director will make every effort to update the center’s telephone voicemail or will text to
inform staff and families of any information regarding a center closure or updates during an
emergency.
LOCKDOWN
When the Center is notified by law enforcement officers that there is danger in the immediate area, the Center
goes into lockdown.
Lock all doors that lead into the center or any door where children and/or staff are (classroom,
kitchen, etc.).
Individuals do not arrive or depart from the Center as it would cause an immediate threat to the
safety of the staff and children in the Center.
Keep children and staff away from the windows and doors.
Notify the district office by phone or any mean necessary (text, email).
Lockdown is over when law enforcement officials inform the Center that the threat has passed.
POWER FAILURE / WATER SHUT OFF
In an event of a power outage the Center may have to close due to food safety, outdoor/indoor temperature,
and/or district phone access. In the event of a power outage or water shut off:
Contact the Center Director and ask for further instructions.
o Closing the Center is at the discretion of the College Campus President and/or the Vice President
of Instruction (VPI).
o In the event, the President and/or the VPI are not available, the Dean and Center Director will
work collaboratively to make a decision.
If the decision is made to close the Center, staff will contact parents to pick up their children.
If possible, Teachers will continue activities for the children as normal until power or water is restored or
until parents pick up their children.
For more information from Community Care Licensing on Emergency and Disaster Information click on the
following link PIN 19-18.1-CCP.
MISSING CHILD
Every attempt must be made to ensure the security and safety of children is maintained at all times. In the
unlikely event a child is missing, staff are to follow the Missing Child procedure:
The Center Director or person in charge will:
o Conduct a thorough search of inside and outside the building (playground and perimeter).
o Notify all those they see of the missing child.
o Check doors and gates to see if there has been a breach of security whereby a child could
wander out.
o Assign staff as follows:
One staff to
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contact the police
contact the parents
Second staff to
establish when the child was last seen and document the time
document where the child was last seen
document what clothes and shoes the child was wearing
All other staff who are not part of ratios will each take a role to:
o Verify that all other children who are signed-in are accounted for
o Move inside or stay in classrooms with children until the missing child is located or until further
instructions are provided.
o The Center Director, and if necessary all staff, will need to remain on site until instructed
otherwise by police. If the incident warrants a police investigation, all staff will co-operate fully.
The police will handle all aspects of the investigation including interviewing staff.
Managing People During an Emergency
Part of managing the incident is to keep everyone as calm as possible. Here are some tips to help.
Children may be worried. It is important for staff to focus on the children’s needs and answer their
questions honestly in the most age appropriate way.
The Center Director will ensure staff are safe and able to continue care for the children.
Parents may feel nervous or angry. The Center Director will meet or talk to any parent who is
distraught. In the case when the Center Director is not available, there should be 2 staff members
present when engaging with a distraught parent. Any aggression or threats against staff are not
tolerated and the police should be called.
Staff must not discuss any emergency with the press/news media and should refer them to the
Center Director.
Agency Plan During Extended Emergency Closures
The SDCCD Centers will continue to provide services to enrolled families and children via “distance learning” in
cases of extended emergency closures. When offering State-Subsidized early learning and care programs, the
Centers must continue to provide modified quality program activities to all currently enrolled children and
families in compliance with 5 CCR and EC8203.
In the event of an extended closure during the program school year, the Agency Plan provides districtwide
guidance regarding modified program operations to address the needs of children and families who are no
longer being served in the physical setting during an emergency closure. The Agency Plan includes various ways
center staff will engage remotely with families through modified program services. This includes but not limited
to; email, phone calls, text, Learning Genie family application/software, educational packet distribution, etc.
The Agency Plan is maintained on file at each Center and at the District office. An electronic copy can be located
at the SDCCD website Agency Plan.
Each center must develop and maintain family engagement plan(s) for disasters.
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COVID-19 Center Information
Each Center developed written plans to address COVID-19 regulations using the guidelines and regulations
provided by the following entities:
California Department of Public Health
County of San Diego
Community Care Licensing
San Diego Community College District
College Campus
The Plans include but not limited to:
Staff Training on COVID-19
Arrival & Departure Procedures
Plan for Containment
Preparing Environment
Safety, Sanitizing, and Cleaning
Children’s Meal Service
Center Hours, Class Group Sizes
Contact the Center Director to review the most current Center Plan.
Cleaning / Sanitizing
Cleaning and disinfecting are part of a broad approach to preventing infectious diseases. To help slow the spread
of influenza (flu), the first line of defense is getting vaccinated. Other measures include staying home when sick,
covering coughs and sneezes, and washing hands often. Below are tips on how to slow the spread of flu,
specifically through cleaning and disinfecting.
First, know the difference between Cleaning, Disinfecting, and Sanitizing:
CLEANING removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or
detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but
by removing them, it lowers their numbers and the risk of spreading infection.
DISINFECTING kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces
or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a
surface after cleaning, it can further lower the risk of spreading infection.
SANITIZING lowers the number of germs on surfaces or objects to a safe level, as judged by public health
standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the
risk of spreading infection.
When CLEANING a surface
1. Use a soapy water solution to clean tables using a clean disposable paper towel.
2. Spray the entire surface using the approved solution.
3. Allow the solution to sit at least 10 seconds (preferable 2 minutes) before wiping dry, using
a clean disposable towel or let air dry.
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Store the solution out of reach of children in a way that prevents tipping and spilling. Always follow the
manufacturer’s instructions for safe handling.
Alternative to Bleach: An alternative solution is an EPA approved “disinfectant” (not sanitizer) which may be
used in place of the usual bleach and water solution if:
It is registered with the EPA; Check the label of the original container and look for the designation as
an EPA disinfectant
It is described as a disinfectant
It is used according to the manufacturer’s instructions
When to sanitize the tables:
After messy play (play dough, sand, paste, etc.)
Before and After a snack and meal
Before closing the Center
Each Center Director creates a cleaning schedule for toys and materials, which may include the use of the
bleach-water solution and/or other appropriate alternatives (i.e. machine wash, stem cleaning). You should be
aware of the cleaning schedule in order to plan accordingly.
Maintenance and Repairs
The Center Director oversees all facility repairs and maintenance of the Centers in conjunction with the College
Maintenance Supervisor. If a Center has a repair or maintenance item in need of attention, staff can complete a
Maintenance & Repair Request for Action Form and submit to the Center Director for approval. The Center
Director will submit to the Maintenance Supervisor.
If a Center has an URGENT repair need, then a phone call/text should be made to the Center Director, Dean,
and/or the Maintenance Supervisor for further direction.
When the Maintenance Supervisor is working at a Center, staff can discuss pending repair or maintenance issues
with him/her, but know a Maintenance & Repair Request for Action Form will still need to be submitted.
If someone arrives at the center to complete work without prior notice, do not let him or her continue any work
until the Center Director is contacted and approves the work.
Section 5
SECTION 5
CHILD AND FAMILY INFORMATION
Children’s Personal Rights and Parent’s Rights
Community Care Licensing requires each parent/guardian to be made aware of their child’s personal rights and
their parent’s rights when they place their child in a center. Center staff must be familiar and adhere to these
rights at all times. The rights are as follows:
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CHILDREN’S PERSONAL RIGHTS
Each child receiving services from a Child Care Center shall have rights, which include, but are not limited to, the
following:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to
meet his/her needs.
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation,
ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited
to: interference with daily living functions, including eating, sleeping, or toileting; or withholding of
shelter, clothing, medication or aids to physical functioning.
(4) To be informed, and to have his/her authorized representative, if any, informed by the licensee of
the provisions of law regarding complaints including, but not limited to, the address and telephone
number of the complaint receiving unit of the licensing agency and of information regarding
confidentiality.
(5) To be free to attend religious services or activities of his/her choice and to have visits from the
spiritual advisor of his/her choice. Attendance at religious services, either in or outside the facility, shall
be on a completely voluntary basis. In Child Care Centers, decisions concerning attendance at religious
services or visits from spiritual advisors shall be made by the parent(s), or guardian(s) of the child.
(6) Not to be locked in any room, building, or facility premises by day or night.
(7) Not to be placed in any restraining device, except a supportive restraint approved in advance by the
licensing agency.
PARENTS’ RIGHTS
Parent/Authorized Representative, have the right to:
1. Enter and inspect the child care center without advance notice whenever children are in care.
2. File a complaint against the licensee with the licensing office and review the licensee’s public file kept
by the licensing office.
3. Review, at the child care center, reports of licensing visits and substantiated complaints against the
licensee made during the last three years.
4. Complain to the licensing office and inspect the child care center without discrimination or retaliation
against you or your child.
5. Request in writing that a parent not be allowed to visit your child or take your child from the child
care center, provided you have shown a certified copy of a court order.
6. Receive from the licensee the name, address and telephone number of the local licensing office.
Licensing Office Name: San Diego Child Care Regional Office
Licensing Office Address: 7575 Metropolitan Drive, 110, San Diego, CA 92108
Licensing Office Telephone #: (619) 767-2200
7. Be informed by the licensee, upon request, of the name and type of association to the child care
center for any adult who has been granted a criminal record exemption, and that the name of the
person may also be obtained by contacting the local licensing office.
8. Receive, from the licensee, the Caregiver Background Check Process form.
NOTE: CALIFORNIA STATE LAW PROVIDES THAT THE LICENSEE MAY DENY ACCESS TO THE CHILD CARE CENTER
TO A PARENT/AUTHORIZED REPRESENTATIVE IF THE BEHAVIOR OF THE PARENT/AUTHORIZED REPRESENTATIVE
POSES A RISK TO CHILDREN IN CARE.
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Confidentiality of Family, Child, and Staff Information
Each staff is responsible for safeguarding confidential information obtained in the course of his or her
employment. In the course of work, staff may have access to confidential information about the Centers,
parents, children, suppliers, and/or fellow staff. The protection of confidential, sensitive, and proprietary
information is of critical importance to the district, its workforce, and its clients.
Staff must not use any confidential, sensitive, or proprietary information of the district in any manner that is
unauthorized or detrimental to the best interests of the Centers. This policy does not apply to the terms and
conditions of your employment, including your wages.
The use or disclosure of all information pertaining to a child and his/her family shall be restricted to purposes
directly connected with the administration of the program. The basic data file can be reviewed by the parent or
the parent's authorized representative. If anyone calls requesting information about a child or family, we
cannot give it out. Tell the person making the request that their information be given to the parent and the
parent can contact them.
Child Diapering & Toileting
Each Center is equipped to change diapers and soiled clothing in safe and sanitary fashion. Staff are expected to
change children’s diapers, underwear, and other clothing when wet or soiled. Staff check for this at least every
two hours or, if the child is sleeping, when he/she awakens.
Staff must change children’s diapers or soiled underwear in the designated changing areas. At all times, staff
must have a hand on the child when the child is being changed on an elevated surface. In the changing area,
staff post and follow changing procedures from the Center for Disease Control and Prevention.
1. PREPARE
Bring your supplies (e.g., clean diaper, wipes, diaper cream, gloves, plastic or waterproof bag for
soiled clothing, extra clothes) to the diapering area.
Cover the diaper-changing surface with disposable liner.
If you will use diaper cream, dispense it onto a tissue now.
2. CLEAN CHILD
Place the child on diapering surface and unfasten diaper.
Keep soiled diaper/clothing away from any surfaces that cannot be easily cleaned. Securely bag
soiled clothing.
Clean the child’s diaper area with disposable wipes. Always wipe front to back.
3. DISCARD/REMOVE TRASH
Place used wipes in the soiled diaper.
Discard the soiled diaper and wipes in the trash can.
Remove and discard gloves, if used, by pulling them off inside out.
4. REPLACE DIAPER
Slide a fresh diaper under the child.
Apply diaper cream, if needed, with a tissue or a freshly gloved finger.
Fasten the diaper and dress the child.
5. WASH CHILD’S HANDS
Wash child’s hands with soap and water and place him or her in a safe, supervised area.
6. CLEAN UP
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Remove liner from the changing surface and discard in the trashcan.
Wipe up any visible soil with damp paper towels or a baby wipe.
Wet the entire surface with disinfectant; make sure you read and follow the directions on the
disinfecting spray, fluid, or wipe. Choose disinfectant appropriate for the surface material.
7. WASH YOUR HANDS
Wash your hands thoroughly with soap and water.
Containers that hold soiled diapers and diapering materials have a lid that opens and closes tightly by using a
hands-free device (e.g., a step can). Containers are kept closed and are not accessible to children.
For children who require cloth diapers, the diaper must have an absorbent inner lining completely contained
within an outer covering made of waterproof material that prevents the escape of feces and urine. Both the
diaper and the outer covering are changed as a unit. Cloth diapers and clothing that are soiled by urine or feces
are immediately placed in a plastic bag (without rinsing or avoidable handling) and sent home that day for
laundering.
Releasing a Child from the Center
Children can be released for pick-up only to parents, persons designated on the child’s emergency information
card, or when the parent has signed a release for the person to pick-up their child. Staff are responsible for
checking identification on any adult with whom they are not familiar with and who is picking up a child from the
Center.
1. Ask for Identification from the person
2. Check the name in the child’s file under the Emergency Information / Authorized to Pick-up. The name
must match name on the form.
3. If the name does not match or the staff is not comfortable letting the child leave, parent should be
called to confirm authorization of pick-up or to make alternative arrangements for pick-up of their child.
In the event that a person refuses to leave or insists on taking the child, the staff must call campus police
immediately at 9-1-1 or (619) 388-6405. Here are some instructions for extreme situations at pick-up or drop off
a child:
Intoxicated Parent. It is difficult to predict under what circumstances a court would impose liability
on a Center for releasing a child to an authorized but intoxicated (under the influence of drugs or
alcohol) person. It is unclear whether the provider's duty to protect the child's health and safety
over-rides the parents’ right to take the child away from the facility. Recommended actions are:
1. Delay the person's departure until she or he is sober
2. Volunteer to call either another person on the child's emergency form or a friend, relative or
taxicab to pick-up the child and parent
3. If the person refuses to cooperate or acts threateningly, call Campus Police at 9-1-1
4. In the event that the child is released to the suspected parent, write down the license plate
number and report the information to police immediately
5. Report the incident to the Center Director.
Unauthorized Person. When an unauthorized person demands release of a child, in order to avoid
civil or criminal liability, a provider should take all reasonable steps to resist the person's demands.
Recommended actions:
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1. Stay calm
2. Explain that both the law and the Center rules prevent the release of a child to any
unauthorized person.
3. Explain that the only exception would be if the parent has signed a written authorization
and verified orally with the provider.
4. Call the custodial parent and inform him or her about the situation.
5. If the parent confirms that the person is unauthorized, try to stall the person until the
parent arrives without releasing the child.
6. If the person abducts the child by force, get a detailed description of the unauthorized
person, record the person's license plate and take note of the direction in which they went
and immediately notify police.
Procedure For Children Left After Hours. Within 10 minutes after the normal closing hour of the
Center, the staff in charge must begin calling persons identified on the Emergency Sheet supplied to
the Center at the time of the child's enrollment. Both primary and secondary numbers should be
called repeatedly. This procedure will be followed until 30 minutes after the Center's closing or
earlier depending on season or circumstances.
1. If the parent or other authorized person cannot be reached within that time, and/or if the
child has not been picked up by that time, the staff in charge is instructed to call both the
Center Director and Campus Police at (619) 388-6405.
2. The teacher and child may be taken to the Security Office primarily for safety reasons. A
police vehicle will be dispatched to the Center and both the staff and the child will return to
the Security Office with the officer. The teacher must leave a note in a prominent location at
the Center indicating where the child has been taken.
3. The teacher will remain with the child until either, parent, Child Protective Services, or the
Center Director returns to stay or retrieve the child. One and one half hours after closing
time, both the teacher and the officer in charge are authorized to contact Child Protective
Services at (858) 560-2191 or (800) 344-6000. The teacher and the officer in charge are
authorized to release the child to these authorities upon their arrival.
Child Car Seat Law
Staff should be aware of the current California Car Seat Law, which can be found at www.cdph.ca.gov/vosp. It is
the parent’s responsibility to ensure their child has the appropriate car seat. If a parent or designated
representative arrives to pick up a child without the appropriate car seat, the child should remain at the Center
until the parent or designated representative obtains a car seat that follows current standards of the law.
Staff / Parent Communication
It is important for all Center staff to understand that effective, professional, and regular communication with
parents is expected at all times. All staff should be careful what they say to parents regarding enrollment,
schedules, or fees. It is better to refer them to the office.
Parent communication must be:
Considerateconversations are polite and professional
Confidential conversations are not held in front of other parents or staff
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Positive -kept to positive information about the child. Avoid critical comments about the school, other
agencies, or the Center staff.
Sensitive conversations about their child should be done in private and not with the child near
Regular daily communication with the parent establishes a relationship
If a parent is upset and has a complaint regarding the Center, refer them to the Center Director. If the Center
Director is not available, follow these steps:
If possible, meet with parent away from children and staff.
Let the parent talk and listen carefully to what they are saying.
Acknowledge the parents concern and let them know you will notify the Center Director as soon as
possible.
Document the concern and provide to Center Director.
Within 24 business hours, let the parent know you provided their Center Director with the information.
Parents who want to speak to someone other than staff at the center can be directed to the appropriate
personnel.
Concerns or complaints of the operation of the Center College Dean (see Center information
at the beginning of this Handbook)
Notice of Action Appeals (NOA) District Dean, Career Education and Workforce Development
(information is located on back of the NOA)
Child and Adult Care Food Program discrimination allegation - District Dean, Career Education
and Workforce Development
Any student or staff, who believes that they have been discriminated against, harassed, or who
believes another has been discriminated against in violation of Board Policy 3410
Nondiscrimination - San Diego Community College District, Attn: Legal Services & EEO, phone
(619) 388-6591, Email sdccdlegalservices-[email protected]
For any concerns, you are unsure of, contact your Center Director or the District Program Director, Susan
Villareal, phone (619) 388-6864, Email [email protected]
Family / Parent Surveys
A Parent Survey is distributed annually to parents. The Center Director will review the results of the survey to
plan and conduct activities to support children’s learning and development. Staff also uses the results to
improve communication and services with parents and staff.
Family Notice of Actions (NOA)
The Center’s decision to approve, deny, or change in services shall be communicated to the parent through a
written statement referred to as a Notice of Action (NOA). Information on the NOA includes:
Basis of eligibility.
Monthly Family Fee, if applicable.
Duration of the eligibility.
Names of children approved to receive services.
Hours of service approved for each day.
Instructions for the parent(s) on how to request a hearing if they do not agree with the contractor’s
decision in accordance with procedures specified below.
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Child Behavior Management
The Centers would like every child to successfully manage their behavior. The Center uses prevention, positive
interaction, and supportive intervention to help children reach that goal. Below are some of the strategies used
by Center staff to help children stay safe while participating in the program and with other children and adults.
Staff may not use any type of corporal or unusual punishment, infliction of pain, humiliation, intimidation,
ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to:
interference with daily living functions, including eating, sleeping, or toileting; or withholding of shelter,
clothing, medication or aids to physical functioning.
REDIRECTING
It will be more successful in changing a child’s behavior if you turn his/her attention to something else, which is
equally as interesting as what he/she has been doing. For example: Katie has been playing in the sandbox for
some time. She begins throwing the sand toys. The teacher assumes that she has lost interest and needs to do
something more active. She says, “Katie, let’s find the beanbags and set up a place to throw.” Together they
locate the beanbags and create a fun target.
POSITIVE, NON-JUDGMENTAL STATEMENTS
Teach children a healthy attitude about mistakes. Avoid labels (even complimentary labels such as “talented,
“smart”, etc.); commenting on specific actions instead, (“You put the puzzle pieces together perfectly!”). State
requests in a positive form (“Walk around the puddle”, rather than, “Don’t...”).
Remember that while not all acts can be approved, all feelings can be. It is important for a child to know what
he/she feels even if he does not know why. Try to be friendly and undisturbed by a logical consequence which
serves as its own discipline (avoid saying, “I told you so”). Use impersonal statements where appropriate (“Rest
time is at noon” rather than “You must rest on your cot at noon”).
Compliment a child’s effort, even if the child is unable to complete the task.
VERBALIZING FEELINGS
Helping children to verbalize their feelings is an important part of our work at school. Children will argue and
fight over toys, which chair to sit on at snack time, or their place in line. Discourage fighting by encouraging
children to “use their words” and say what they feel. For example, “Don’t do that. I don’t like you to push me,”
rather than acting out their feelings physically.
A child having a difficult time with separation, sharing, or just growing up may be helped by the adult stating:
“It’s okay to feel...
...sad when your mother/father leaves.
...hurt when someone won’t share with you.”
...frustrated when you can’t tie your shoe laces by yourself.”
SELF-REGULATION SUPPORT
When a child is unable to regulate their behavior the teacher will move to the child and state what they see
happening with emotions and/or behaviors and offer support. For example, the adult may say, “Johnathon took
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the block you were using and you were angry so you threw the basket. I will stay with you if you like. It can be
scary to feel so angry.
To calm yourself you could take some deep breathes like this”, the adult might suggest a calming activity such as
“Would you like to blow some bubbles or play with the squishy ball?” or, “Would you like to sit on the pillows
and read a book with me?”
CONFLICT RESOLUTION
HighScope is a preschool curriculum that teaches an approach to conflict resolution designed for young children
age eighteen months to six years of age. The approach is based on six simple mediation steps that teachers use
with children during emotionally charged conflict situations. The steps are:
1. Approach calmly, stopping any hurtful actions.
2. Acknowledge children’s feelings.
3. Gather information.
4. Restate the problem.
5. Ask for ideas for solutions and choose one together.
6. Be prepared to give follow-up support.
WORDS THAT HELP
Phrasing a sentence in the positive instead of the negative produces much better results.
Re-Phrasing Words
Instead of:
Try saying:
“Stop running in the classroom.”
We use walking feet when we are inside.”
“You don’t get to play with this again if you don’t clean
up.”
“It’s time to clean up now. Let’s all help.
“You should put windows in your house
I see you had fun making the picture.”
“What is it?”
“Would you like to tell me about your picture?”
“Don’t hit with that broom.”
“Brooms are for sweeping. We keep them on the
floor.”
“Don’t poke Marie with the brush.”
“Paint brushes are for painting.”
“Don’t put it in your hair.”
“Keep the clay on the table.”
“Don’t throw blocks.”
“Blocks are for building with.”
“What! A big girl sucking her thumb?”
“Would you like to hold the books for me?”
“You have to do it now.”
“Can you do it by yourself or shall I help you?”
“I told you to stop throwing sand!
“Keep the sand low; it hurts when it gets in the eyes.”
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“Hurry up and get over here.
“If we put our jackets on quickly, we’ll have more time
outside.”
“Stop being mean.
“It hurts to be hit. See, your friend is crying.”
Section 5 continue
INTERVENTION SUPPORT
If the child’s behavior impedes the child’s learning, or that of others, the Center and family must consider
behavioral intervention strategies, including the use of positive behavioral interventions and supports when
developing an initial plan or modifying an existing plan, as to reduce the need for discipline of a child.
In addition, preschool children with disabilities who are eligible for services under the Individuals with
Disabilities Education Act (IDEA) are entitled to the same disciplinary protections that apply to all other IDEA-
eligible children with disabilities, and may not be subjected to impermissible disciplinary changes of placement
for misconduct that is caused by or related to their disability, and must continue to receive educational services
consistent with their right to a Free Appropriate Public Education (FAPE) under the IDEA.
PROCESS FOR A CHILD’S SAFE PARTICIPATION IN THE PROGRAM
A child who displays persistent and/or serious challenging behavior that disrupts the safety or learning of
themselves or of other children will be offered support through various systems. The Center follows the
California Department of Education, Early Education Division directives and recommendations for children who
have persistent and serious challenging behaviors. Refer to the Family Handbook for the process.
The Centers follow Community Care Licensing definitions of expulsion and suspensions:
o E
xpulsion: Terminating the child’s participation in the program (even if saying “not a good fit”,
etc.).
o O
ut-of-school suspension: not allowing the child to attend the program for a certain number of
hours in a day or a certain number of days.
o In-s
chool suspension: Sending the child out of the classroom to the “office” or another
classroom for a significant portion of the day (over 25% of the time the child is in school).
Section 6
SECTION 6
CLASSROOM
Classroom Ratios for State Funded Classrooms
Following ratios is critical to maintaining a safe and nurturing environment where children can develop secure
emotional bonds with teachers and other children. Staff should always immediately inform the Center Director if
ratios are not being met at any time during center operations.
The Centers are held to Community Care Licensing, Title 5 Ratios. Ratios must be followed at all times while
children are signed-in for care. The Centers and/or classrooms without Head Start programs follow these ratios:
Children 0-2 years
o 1 adult: 3 children
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o 1 permitted Teacher for every 18 children
Children 18 months-36 months
o 1 adult: 4 children
o 1 permitted Teacher for every 16 children
Children 36 months-6 years old
o 1 adult: 8 children
o 1 permitted Teacher for every 24 children
Classroom Ratios and Group Sizes for Head Start Classrooms
(San Diego City Early Education Center and Mesa College Child Development Center)
Neighborhood House Association (NHA) collaborates with San Diego City and Mesa College Child Development /
Early Education Centers to offer Early Head Start and Head Start services to families and children.
Centers and/or classrooms with Head Start or Early Head Start programs follow Head Start Performance
Standards for Ratios and Group Sizes. Below are the Head Start ratios and group sizes, however, a variety of
Section 6 continue
accommodations can be made with programs that have multiple funding sources such as San Diego City and
Mesa Colleges.
Center Curriculum Plans
Curriculum Plans are required to be completed by the Lead Teacher and posted in the classroom. Curriculum
Plans and education components shall include, but are not limited to, the following:
The program approach is developmentally, linguistically, and culturally appropriate
The program is inclusive of children with special needs
The program encourages respect for the feelings and rights of others
The program supports children’s social and emotional development by
o Building trust
o Planning routines and transitions so they can occur in a timely, predictable manner, and
unhurried manner
o Helping children develop emotional security and facility in social relationships
The program provides for the development of each child’s cognitive and language skills by:
o Using various strategies, including experimentation, inquiry, observation, play, and exploration
o Ensuring opportunities for creative expression through activities such as art, music, movement,
and dialogue
o Promoting interaction and language use among children and between children and adults
Program Option
Age of Children
Group Size
Adult/Child Ratio / Case
Load
Reference: Head Start
Performance Standards
Center Based
0-3 years
8
1 Teacher for every 4
children
1304.52(g)(4)
4-5 years
17 - 20 children, with a
maximum of 20 children
enrolled in any one class.
2 paid staff people per
class Teacher and
Teacher Aide, or Two
Teachers. When possible
an additional volunteer
will be present in the
classroom
1306.32(a) class size 1306.20(c)
and (e)ratios
3 years
15 - 17 children, with a
maximum of 17 children
enrolled in any one class.
DIST-STAFF-HANDBOOK REVISED 010224 Page 44 of 53
Section 6 continue
o Supporting emerging literacy and numeracy development
The program promotes each child’s physical development by providing sufficient time, indoor and
outdoor space, equipment, materials, and guidelines for active play and movement
The program promotes and maintains practices that are healthy and safe
Routine and Schedule of Daily Activities
Teachers and Center Directors work together to plan indoor and outdoor schedules to ensure all children have
access to various activities and environments throughout the day. The schedule must be posted in the
classroom.
It is best to describe a daily schedule as a daily routine. The Centers follow a daily routine that is adapted to the
children’s interests or needs. The length of time spent during one part of the day may change from one day to
the next, but the pattern or order of events throughout each day is consistent and predictable.
Children do best when there is a clear understanding or expectation of the daily routine. A predictable routine
helps children:
Develop emotionally, cognitively, and socially
feel secure
reduce behavior problems
understand what they will be expected to do during each part of their day
be more responsible, independent and confident
be more relaxed and cooperative
Environment Rating Scales
The Centers annually complete Environment Rating Scales (ERS) to ensure classroom and playground
environments meet or exceed Community Care Licensing and California Department of Education standards. The
two ERS used are:
Early Childhood Environment Rating Scale (ECERS) for preschool classrooms
Infant Toddler Environment Rating Scale (ITERS) for infant and toddler classrooms
These evaluation instruments are for rating early childhood settings and include 37 items divided into seven
subscales:
1. Personal care routines
2. Furnishings and display for children
3. Language - reasoning experiences
4. Fine and gross motor activities
5. Creative activities
6. Social development
7. Adult needs
Once completed, the Center Director and staff review scores to recognize areas of strength and develop
strategies to help improve areas where scores were low.
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Section 6 continue
Child Desired Results Developmental Profile 2015 (DRDP 2015)
The Desired Results Developmental Profile (2015) is a formative assessment instrument developed by the
California Department of Education for young children and their families to be used to inform instruction and
program development. DRDP 2015 is comprised of eight domains:
1. Approached to Learning - Self Regulation
2. Social Emotional Development
3. Language and Literacy Development
4. English Language Development
5. Cognition including Math and Science
6. Physical Development Health
7. History Social Science
8. Visual and Performing Arts
At minimum, the teachers assess each child twice a year; 60 calendars from the child’s first day of childcare and
every 6 months thereafter. Parent conferences occur at a minimum of twice a year to review the results and are
provide the parent with a copy of their child’s developmental summary.
If you or any staff member suspects a developmental delay or special need of a child, they should report the
concern to the Lead Teacher and Center Director as soon as possible. The Center Director will work in
collaboration with the Teacher to observe and provide documentation and notify families if and when
necessary. Some steps may include:
Providing written documentation to parents
Developing strategies to support child’s development at home and in classroom
Establishing a pattern for receiving communication between families and Center staff
Providing resources and referrals to staff and parents
The Center Director will continue to follow-up with the parent and teacher to ensure child’s overall
development is being appropriately addressed.
Field Trips
Teachers can plan field trips during the program year with prior approval from the Center Director. Field trips
include walking onto the college campus to visit various activities and events. Permission for on campus-field
trips is signed by parents on the Consent Form at time of enrollment. For off-campus field trips, parents will
need to sign an additional permission slip, which will indicate date, time, and location of the trip. Forms can be
requested through the Center Director and/or Office Staff.
Due to the teacher child ratios, it may become necessary for any child that is not participating in a field trip to be
picked-up before or dropped-off after the field trip.
If necessary, Teachers are responsible to ensure meals/snacks are prepared in accordance to field trip protocol
with food vendor.
Section 7
SECTION 7
CHILD AND ADULT CARE FOOD PROGRAM (CACFP)
Overview
The Child and Adult Care Food Program (CACFP) provides reimbursement funds to child care centers for the
provision of nutritious foods that contribute to the wellness, healthy growth, and development of young
children. There is no charge to the families for the meals and snacks served to the children.
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Section 7 continue
The CACFP meal pattern varies according to age and types of meals served. Centers are approved to claim up to
two reimbursable meals (breakfast, lunch, or dinner) and one snack to each eligible participant, each day.
Reimbursement for the Center is computed by actual meal count by type (breakfast, lunch, supper, or snack)
and eligibility category (Free, Reduced Price, and Paid). Parents complete a Meal Benefit Form prior to their
child’s enrollment which will determine the eligibility category for reimbursement.
Meals / Snacks
The Center receives daily CACFP approved meals and snacks from Neighborhood House Association (NHA)
Nutrition Services. NHA handles, prepares, and transports food according to all federal, state, and local laws
pertaining to safe food handling.
NHA’s Nutrition Services provides a cutting-edge menu that is balanced in calories, carbohydrates, fat, protein
and nutrients. NHA’s food service operation features:
Kid-tested and approved meals
Ethnically diverse menus
Natural and organic foods
Homemade recipes made at a local facility
Conversions to accommodate food allergies and intolerances
Ability to use the menu as a nutrition teaching tool for children and families
NHA provides a monthly menu before the start of each month, which is then posted for families to read.
Family Style Meal Service
The Centers encourage classrooms to serve meals and snacks Family-Style. Family-Style is defined as:
Each table has all the meal components set-out and enough food and milk/juice to provide the required
portion of each component to all participants at the table.
Children and a staff member are seated at the table together at point of service.
Children are initially offered the full required portion of each meal component by passing the food
portions around to each child or the staff member offering to serve the portion.
o Staff are actively encouraging each child to accept the required portion for each food
component and/or encouraging the child to try all food and drinks offered.
It is important for staff to sit at the table with children and serve a child size portion of the meal/snack to:
Model good eating habits
Model good table manners
Encourage children to eat or try the meal/snack
Traditional Meal Service
If a Center or class chooses to serve Traditional Meal Service, the following process is to take place:
All food items and drinks must be served to each child with the minimum required portion amounts of
each meal component.
Meal counts are taken after all children have been offered and served, Point Of Service (POS)
DIST-STAFF-HANDBOOK REVISED 010224 Page 47 of 53
Section 7 continue
SDCCD CACFP Handbook
San Diego Community College District has a written Child and Adult Care Food Program Handbook specific to the
Centers. Center staff are encouraged to read the handbook and be familiar with the processes and procedures
of CACFP at the centers. The handbook can be located on the SDCCD website at CACFP Handbook.
Section 8
SECTION 8
DOCUMENTS TO BE POSTED AT THE CENTER
The Centers are required to have the following documents posted per Community Care Licensing. If any of these
documents are not posted, please notify the Center Director immediately.
Facility License
Personal Rights (LIC 613A)
Child and Adult Care Food Program Civil Rights Posters
Menus
CACFP “And Justice For All” Poster
Child Passenger Restraint System Poster (PUB 269)
Daily Activity Schedule
Emergency Disaster Plan (LIC 610) and Earthquake Preparedness Checklist (LIC 9148)
Parent’s Rights Poster (PUB 393)
Notice of Site Visit (LIC 9213)
Any licensing report documenting a Type “A” citation must be posted for 30 days
Any licensing report or other document verifying compliance or non-compliance with the Department’s
order to correct a Type A deficiency must be posted for 30 days.
Women, Infants, and Children (WIC) information
RESOURCE LIST
California Commission on Teacher Credentialing, Child Development Permits
o www.ctc.ca.gov/credentials/req-child-dev
California Department of Education (CDE), Early Learning and Care Division (ELCD)
o www.cde.ca.gov/sp/cd/
California Department of Social Services, Community Care Licensing (CCL)
o www.cdss.ca.gov/inforesources/Community-Care-Licensing
California Early Childhood Online (CECO)
o www.caearlychildhoodonline.org
California Preschool Instructional Network (CPIN)
o https://cpin.us/
Center on the Social and Emotional Foundations for Early Learning (CSEFEL)
o http://csefel.vanderbilt.edu/
Child Abuse Mandated Reporter Training
o www.mandatedreporterca.com/training
Child and Adult Care Food Program (CACFP)
o www.cde.ca.gov/ls/nu/
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Section 8 continue
Desired Results for Children and Families
o www.desiredresults.us
National Association for the Education of Young Children (NAEYC)
o www.naeyc.org
Neighborhood House Association (NHA), Early Head Start and Head Start
o www.neighborhoodhouse.org
San Diego Community College District (SDCCD)
o www.sdccd.edu
San Diego County Office of Education (SDCOE), Early Education Program and Services
o www.sdcoe.net/student-services/early-education/Pages/default.aspx
San Diego Quality Preschool Initiative (QPI), Quality Rating Improvement System (QRIS)
o https://qpi.sdcoe.net/
Zero To Three
o www.zerotothree.org
APPENDIX
CCL Notice of Employee Rights (LIC 9052)
Effects of Lead Exposure Brochure
NAEYC Cleaning, Sanitizing, and Disinfecting Frequency Table (Chart)
Centers for Disease Control and Prevention Handwashing Poster
Centers for Disease Control and Prevention Safe and Healthy Diapering Poster
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ACKNOWLEDGEMENT OF RECEIPT OF STAFF HANDBOOK
Child Development Center:
City
Mesa
Miramar
Staff Name:
This is to acknowledge that I have received a copy or know how to access the Child Development / Early
Education Center Staff Handbook. I understand the handbook provides general guidelines and summary
information about the Center’s policies and procedures and it is not intended to be all inclusive of the
District/College policies. I also understand that it is my responsibility to read, understand, become familiar with,
and comply with the standards that have been established.
I understand that if I have questions, at any time, regarding the Staff Handbook, I will consult with my
immediate supervisor and/or the Center Director.
Signature Date