User Guide:
Introduction
State Bank Foreign Travel Card is a prepaid Foreign Currency card that makes your
foreign trip trouble-free and convenient. It is a Chip based Card which stores encrypted
and confidential information. It offers you a convenient and secure way to carry cash
anywhere in the world (valid worldwide except in India, Nepal and Bhutan).
State Bank Foreign Travel Card is available in eight Foreign Currencies viz. US Dollars
(USD), Pound Sterling (GBP), Euro (EUR), Japanese Yen (YEN), Canadian Dollar (CAD),
Australian Dollar (AUD), Saudi Riyal (SAR) and Singapore Dollar (SGD).
How to operate the card
The Card can be used to withdraw cash at all ATMs accepting Visa Cards, Bank
Branches overseas and also transact at Point of Sale (PoS). After the Card is fed in the
ATM terminal, please key in your confidential 4 digit PIN. (The terminal will prompt you
for options. Please select Credit Card as your option. )
While paying at the Merchant Establishment, shops etc (except in India, Nepal and
Bhutan), please indicate that you will be using your State Bank Foreign Travel Card.
Please swipe your Card on the Electronic Terminal (PoS). If the PoS terminal prompts
for PIN, it (PIN) must be entered only by the customer i.e. you. The terminal will
generate Charge Slip in duplicate. Please sign on the merchant copy after verification of
amount etc. The merchant will return your copy of the charge slip, the bill and your
State Bank Foreign Travel Card to you. Before you leave, please ensure that you have
received back your own State Bank Foreign Travel Card.
Travel Cards are used in a similar manner as Debit/ Credit Cards for making online
transactions. In India, it is mandatory for all transactions to be verified with a second
factor of authentication (VbV). However, internationally, this may not be the case.
Typically international online merchants may ask you for your card number, expiry and
CVV2 (present at the back of your card) to process the transaction. However, the Bank
may decide whether to approve/decline such transactions without VbV.