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78. Rather than holding significant numbers of cases, the School Attendance
Support Team should support and advise the family’s lead practitioner on any
attendance related elements of the plan, be part of the team around the family if
necessary, and step in to lead any formal support or legal intervention when required.
This could include acting as the responsible officer if support is formalised in a parenting
contract, education supervision order or parenting order (see section 5). A member of
the team may, however, act as lead practitioner if they are the most appropriate person.
79. To facilitate effective multi-disciplinary support for families, the School
Attendance Support Team is also expected to:
• Provide schools with information on how to raise concerns and make referrals to
early help (and other services) outside of their Targeting Support Meetings so
families receive the support they require as quickly as possible.
• Build strong relationships with a range of services and partners that can help with
specific barriers to attendance and how to access them. This is likely to include
health, youth justice, voluntary and community sector, early help, children’s social
care, local safeguarding partnerships, special educational needs, educational
psychologists, and housing support. The team should meet regularly with leads
from these services and ensure they know what their role is in attendance support,
why it is important and how they fit into the local authority’s wider strategy on
attendance. They should also help coordinate strategies and messages on
attendance in other partners to improve consistency of approach.
• Build effective data sharing opportunities with different partners as part of the
overall data sharing/ governance arrangements in the local partnership to ensure a
joined-up approach. Where this is not possible, the team should facilitate
opportunities for professionals to come together to coordinate support (such as via
case conferencing).
• Work closely with local mental health services, school level senior mental health
leads (including school based Mental Health Support Teams where in place), the
local School Nursing Service and the local authority’s special educational needs
and disability team(s) to ensure joined up support for families facing health or
disability related barriers to attendance.
80. Effective multi-agency working on attendance within the local authority and wider
partnership requires several key principles to be in place to be effective. These are:
• A collaborative culture across early help services that puts the needs of the pupil
and wider family at the core of its action (not the service delivery).
• Combined staff training and development across early help services, so all staff
understand the importance of absence as a symptom of wider need and the
benefits of improving attendance to effective outcomes for the whole family.
• Common systems and processes across all local authority family facing teams,
including single assessment, planning and case management.