OPERATOR'S MANUAL Model C707 Soft Serve Freezer

OPERATOR’S

MANUAL

Model C707

Soft Serve Freezer

May 2003 (Original Publication)

(Updated 8/19/2020)

Original Operating Instructions

059060−M

Complete this page for quick reference when service is required:

Taylor distributor: __________________________________________________________

Address:_________________________________________________________________

Phone: __________________________________________________________________

Fax:_____________________________________________________________________

E-mail:___________________________________________________________________

Service: _________________________________________________________________

Parts: ___________________________________________________________________

Date of Installation: ________________________________________________________

Information found on the data label:

Model Number: ___________________________________________________________

Serial Number: ____________________________________________________________

Electrical Specs: Voltage__________________ Cycle__________

Phase__________________________________

Maximum Fuse Size: ______________________________________________________ A

Minimum Wire Ampacity: ___________________________________________________ A

Note: Continuing research results in steady improvements; therefore, information in this manual is subject to change

without notice.

Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be

the original set of instructions.

(Updated 8/19/2020)

059060−M

Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may be

a violation of Copyright Law of the United States of America and other countries, could result in the awarding of

Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result in further civil and criminal

penalties.

Taylor Company

750 N. Blackhawk Blvd.

Rockton, IL 61072

Table of Contents

059060−M i

Section 1: To the Installer

Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Air-Cooled Machines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Water Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Electrical Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Section 2: To the Operator

Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Section 3: Safety

Section 4: Operator Parts Identification

Model C707. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Model C707 Single-Spout Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Brushes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Section 5: User Interface

Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

MIX REF Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

STANDBY Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

WASH Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

AUTO Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Beater Motor RESET Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Adjustable Draw Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Section 6: Operating Procedures

Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Sanitizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Closing Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

ii 059060−M

Table of Contents

Section 7: Operator’s Checklist

During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Regular Maintenance Checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Section 8: Troubleshooting Guide

Section 9: Parts Replacement Schedule

Section 10: Limited Warranty on Machines

Section 11: Limited Warranty on Parts

Section 1

1-1

Model C707

To the Installer

The following information has been included in the

manual as safety and regulatory guidelines. For complete

installation instructions, please see the Installation

Checklist.

Installer Safety

IMPORTANT! In all areas of the world,

machines should be installed in accordance with existing

local codes. Please contact your local authorities if you

have any questions.

Care should be taken to ensure that all basic safety

practices are followed during the installation and

servicing activities related to the installation and service

of Taylor

machines.

• Only Taylor service personnel should perform

installation, maintenance, and repairs on Taylor

machines.

• Authorized service personnel should consult

OSHA Standard 29CFRI910.147 or the

applicable code of the local area for industry

standards on lockout/tagout procedures before

beginning any installation or repairs.

• Authorized service personnel must ensure that

the proper personal protective equipment (PPE)

is available and worn when required during

installation and service.

• Authorized service personnel must remove all

metal jewelry, rings, and watches before

working on electrical equipment.

DANGER! The main power supply(s) to the

machine must be disconnected prior to performing any

installation, maintenance, or repairs. Failure to follow this

instruction may result in personal injury or death from

electrical shock or hazardous moving parts, as well as

poor performance or damage to the machine.

WARNING! This machine has many sharp

edges that can cause severe injuries.

Site Preparation

Review the area where the machine will be installed

before uncrating it. Make sure all possible hazards to the

user or machine have been addressed.

Uncrate the machine and inspect it for damage. Report

any damage to the Taylor distributor.

This machine is made in the USA and uses USA

hardware sizes. All metric conversions are approximate.

WARNING! This machine must NOT be

installed in an area where a water jet or hose can be

used. NEVER use a water jet or hose to rinse or clean

the machine. Failure to follow this instruction may result

in electrocution.

WARNING! Only install this machine in a

location where its use and maintenance is restricted to

trained personnel. Failure to comply may result in

personal injury.

CAUTION! This machine must be placed on a

level surface. Extreme care should be taken when

moving for any reason. Two or more persons are

required to safely move this machine. Failure to comply

may result in personal injury or damage to the machine.

1-2

TO THE INSTALLER

Model C707

To the Installer

Air-Cooled Machines

Do not obstruct air intake and discharge openings.

The Model C707 air-cooled machine requires a minimum

of 6 in. (152 mm) of clearance on both sides and 0 in. in

the rear of the machine. This will allow for adequate

airflow across the condenser(s). Failure to allow

adequate clearance can reduce the refrigeration capacity

of the freezer and possibly cause permanent damage to

the compressor.

For Indoor Use Only: This machine is designed to

operate indoors, under normal ambient temperatures of

70°F to 75°F (21°C to 24°C). The freezer has

successfully performed in high ambient temperatures of

104°F (40°C) at reduced capacities.

Water Connections

(Water-Cooled Machines Only)

An adequate cold water supply must be provided with a

hand shutoff valve. On the underside rear of the base

pan, two 3/8 in. I.P.S. water connections for inlet and

outlet have been provided for easy hookup. Permanently

connect the machine using 1/2 in. (12.7 mm) inside

diameter water lines. (Flexible lines are recommended, if

local codes permit.) Depending on local water conditions,

it may be advisable to install a water strainer to prevent

foreign substances from clogging the automatic water

valve. There will be only one water-in and one water-out

connection. Do not install a hand shutoff valve on the

water-out line. Water should always flow in this order:

first, through the automatic water valve; second, through

the condenser; and third, through the outlet fitting to an

open trap drain.

IMPORTANT! A backflow prevention device is

required on the incoming water connection side. Please

see the applicable national, state, and local codes for

determining the proper configuration. Water pressure to

the unit must not exceed 150 psi (1034 kPa).

Electrical Connections

In the United States, this machine is intended to be

installed in accordance with the National Electrical Code

(NEC), ANSI/NFPA 70-1987. The purpose of the NEC

code is the practical safeguarding of persons and

property from hazards arising from the use of electricity.

This code contains provisions considered necessary for

safety. In all other areas of the world, machines should

be installed in accordance with the existing local codes.

Please contact your local authorities.

The machine requires one power supply for each data

label. Check the data label(s) for branch circuit

overcurrent protection or fuse, circuit ampacity, and other

electrical specifications. Refer to the wiring diagram

provided inside of the electrical box for proper power

connections.

WARNING! This machine must be properly

grounded. Failure to do so can result in severe personal

injury from electrical shock.

WARNING! DO NOT operate this machine

with fuses larger than specified on the machine data

label. Failure to follow this instruction may result in

electrocution or damage to the machine.

IMPORTANT! This machine is provided with

an equipotential grounding lug that is to be properly

attached to the rear of the frame by the authorized

installer. The installation location is marked by the

equipotential bonding symbol (5021 of IEC 60417-1) on

the removable panel and the frame.

FOLLOW YOUR LOCAL ELECTRICAL CODES.

TO THE INSTALLER

1-3

Model C707

To the Installer

NOTICE! Stationary machines which are not

equipped with a power cord and a plug or another device

to disconnect the appliance from the power source must

have an all-pole disconnecting device with a contact gap

of at least 0.12 in. (3 mm) installed in the external

installation.

IMPORTANT! Machines that are permanently

connected to fixed wiring and for which leakage currents

may exceed 10 mA, particularly when disconnected or

not used for long periods, or during initial installation,

shall have protective devices to protect against the

leakage of current, such as a GFI, installed by authorized

personnel to local codes.

NOTICE! Supply cords used with this machine

shall be oil-resistant, sheathed flexible cable not lighter

than ordinary polychloroprene or other equivalent

synthetic elastomer-sheathed cord (code designation

60245 IEC 57) installed with the proper cord anchorage

to relieve conductors from strain, including twisting, at the

terminals and protect the insulation of the conductors

from abrasion.

Beater Rotation

NOTICE! Beater rotation must be clockwise as

viewed looking into the freezing cylinder.

To correct the rotation on a three-phase machine,

interchange any two incoming power supply lines at the

freezer main terminal block only. To correct rotation on a

single-phase machine, exchange leads inside the beater

motor. (Follow the diagram printed on the motor.)

Electrical connections are made directly to the terminal

block provided in the main control box, located behind

the service panel.

It is recommended that beater rotation adjustment be

performed by a Taylor service technician.

1-4

TO THE INSTALLER

Model C707

To the Installer

Refrigerant

CAUTION! This machine contains fluorinated

greenhouse gases (F-Gas) to provide refrigeration using

a hermetically sealed circuit or within foam insulation.

This machine’s type of gas, quantity, Global Warming

Potential (GWP), and CO

tonnes equivalent information

is recorded on the machine’s data label. The refrigerant

used is generally considered nontoxic and

nonflammable. However any gas under pressure is

potentially hazardous and must be handled with caution.

NEVER fill any refrigerant cylinder completely with liquid.

Filling the cylinder approximately 80% will allow for

normal expansion.

CAUTION! Use only approved refrigerant

listed on the machine's data label or authorized through a

manufacturer's technical bulletin. The use of any other

refrigerant may expose users and operators to

unexpected safety hazards.

WARNING! Refrigerant liquid sprayed onto the

skin may cause serious damage to tissue. Keep eyes

and skin protected. If refrigerant burns should occur,

flush the area immediately with cold water. If burns are

severe, apply ice packs and contact a physician

immediately.

NOTICE! Taylor reminds technicians to be

aware of and in compliance with local government laws

regarding refrigerant recovery, recycling, and reclaiming

systems. For information regarding applicable local laws,

please contact your local authorized Taylor distributor.

IMPORTANT! Refrigerants and their

associated lubricants may be extremely moisture

absorbent. When opening a refrigeration system, the

maximum time the system is open must not exceed 15

minutes. Cap all open tubing to prevent humid air or

water from being absorbed by the oil.

Section 2

2-1

Model C707

To the Operator

The Model C707 has been carefully engineered and

manufactured to give you dependable operation.

This machine, when properly operated and cared for, will

produce a consistent quality product. Like all machines, it

will require cleaning and maintenance. A minimum

amount of care and attention is necessary if the operating

procedures outlined in this manual are followed closely.

This Operator’s Manual should be read before operating

or performing any maintenance on your machine.

Your Taylor freezer will NOT eventually compensate for

and correct any errors during the setup or filling

operations. Thus, the initial assembly and priming

procedures are of extreme importance. It is strongly

recommended that personnel responsible for the

machine’s operation, both assembly and disassembly, go

through these procedures together to be properly trained

and to make sure that no confusion exists.

In the event you should require technical assistance,

please contact your local Taylor distributor.

Note: Your Taylor warranty is valid only if the parts are

authorized Taylor parts, purchased from the local

authorized Taylor distributor, and only if all required

service work is provided by an authorized Taylor service

technician. Taylor reserves the right to deny warranty

claims on machines or parts if non-Taylor-approved parts

or incorrect refrigerant were installed in the machine,

system modifications were performed beyond factory

recommendations, or it is determined that the failure was

caused by abuse, misuse, neglect, or failure to follow all

operating instructions. For full details of your Taylor

warranty, please see the Limited Warranty section in this

manual.

IMPORTANT! If the crossed-out wheeled bin

symbol is affixed to this machine, it signifies that this

machine is compliant with the EU directives as well as

other similar end-of-life legislation in effect after August

13, 2005. Therefore, it must be collected separately after

its use is completed and cannot be disposed as unsorted

municipal waste.

The user is responsible for delivering the machine to the

appropriate collection facility as specified by your local

code.

For additional information regarding applicable local

disposal laws, please contact the municipal waste facility

and/or local authorized Taylor distributor.

2-2

TO THE OPERATOR

Model C707

To the Operator

Compressor Warranty Disclaimer

The refrigeration compressor(s) on this machine are

warranted for the term stated in the Limited Warranty

section in this manual. However, due to the Montreal

Protocol and the U.S. Clean Air Act Amendments of

1990, many new refrigerants are being tested and

developed, thus seeking their way into the service

industry. Some of these new refrigerants are being

advertised as drop-in replacements for numerous

applications. It should be noted that in the event of

ordinary service to this machine’s refrigeration system,

only the refrigerant specified on the affixed data label

should be used. The unauthorized use of alternate

refrigerants will void your Taylor compressor warranty. It

is the machine owner’s responsibility to make this fact

known to any technician they employ.

It should also be noted that Taylor does not warrant the

refrigerant used in its machines. For example, if the

refrigerant is lost during the course of ordinary service to

this machine, Taylor has no obligation to either supply or

provide its replacement either at billable or unbillable

terms. Taylor does have the obligation to recommend a

suitable replacement if the original refrigerant is banned,

obsoleted, or no longer available during the 5-year

warranty of the compressor.

Taylor will continue to monitor the industry and test new

alternates as they are being developed. Should a new

alternate prove, through our testing, that it would be

accepted as a drop-in replacement, then the above

disclaimer would become null and void. To find out the

current status of an alternate refrigerant as it relates to

your compressor warranty, call the local Taylor distributor

or the Taylor factory. Be prepared to provide the model

and serial number of the machine in question.

Section 3

3-1

Model C707

Safety

We at Taylor Company are concerned about the safety of

the operator when he or she comes in contact with the

freezer and its parts. Taylor has gone to extreme efforts

to design and manufacture built-in safety features to

protect both the operator and the service technician. As

an example, warning labels have been attached to the

freezer to further point out safety precautions to the

operator.

DANGER! Failure to adhere to the following

safety precautions may result in severe personal injury or

death. Failure to comply with these warnings may also

damage the machine and/or its components. Such

damage may require component replacement and

service repair expenses.

NOTICE! DO NOT operate the machine

without reading the Operator Manual. Failure to follow

this instruction may result in machine damage, poor

machine performance, health hazards, or personal injury.

IMPORTANT! This machine is to be used only

by trained personnel. It is not intended for use, cleaning,

or maintenance by children or people with reduced

physical, sensory, or mental capabilities, or lack of

experience and knowledge, unless given supervision or

instruction concerning the use of the machine by a

person responsible for their safety. Children should be

supervised to ensure that they do not play with the

machine.

IMPORTANT! This machine is provided with

an equipotential grounding lug that is to be properly

attached to the rear of the frame by the authorized

installer. The installation location is marked by the

equipotential bonding symbol (5021 of IEC 60417-1) on

the removable panel and the frame.

WARNING! This machine must NOT be

installed in an area where a water jet or hose can be

used. NEVER use a water jet or hose to rinse or clean

the machine. Failure to follow this instruction may result

in electrocution.

WARNING! Avoid injury.

• DO NOT operate the machine unless it is prop-

erly grounded.

• DO NOT operate machine with fuses larger than

specified on the data label.

• All repairs must be performed by a Taylor ser-

vice technician.

• The main power supplies to the machine must

be disconnected prior to performing installation,

repairs, or maintenance.

• For Cord-Connected Machines: Only Taylor

service technicians or licensed electricians may

install a plug or replacement cord on the

machine.

• Stationary machine that are not equipped with a

power cord and a plug or another device to dis

connect the machine from the power source

must have an all-pole disconnecting device with

a contact gap of at least 0.125 in. (3

mm) in the

external installation.

• Machines that are permanently connected to

fixed wiring and for which leakage currents may

exceed 10 mA, particularly when disconnected

or not used for long periods, or during initial

installation, shall have protective devices to pro

tect against the leakage of current, such as a

GFI, installed by authorized personnel to local

codes.

• Supply cords used with this machine shall be

oil-resistant, sheathed flexible cable not lighter

than ordinary polychloroprene or other equiva

lent synthetic elastomer-sheathed cord (code

designation 60245 IEC 57) installed with the

proper cord anchorage to relieve conductors

from strain, including twisting, at the terminals

and protect the insulation of the conductors

from abrasion.

3-2

SAFETY

Model C707

Safety

• If the supply cord is damaged, it must be

replaced by the manufacturer, service agent, or

a similarly qualified person to avoid a hazard.

• Secure the supply cord ground lead to the

machine in a location where if the cord is pulled,

the main power leads will become taut before

the ground lead can break loose.

WARNING! Avoid injury.

• DO NOT allow untrained personnel to operate

this machine.

• DO NOT operate the machine unless all service

panels and access doors are fastened with

screws.

• DO NOT remove any internal operating parts

(including, but not limited to the freezer door,

beater, or scraper blades) unless all control

switches are in the OFF position.

Failure to follow these instructions may result in severe

personal injury, especially to fingers or hands, from

hazardous moving parts.

WARNING! This machine has many sharp

edges that can cause severe injuries.

• DO NOT put objects or fingers in the door

spout. This may contaminate the product and

cause severe personal injury from blade

contact.

• USE EXTREME CAUTION when removing the

beater assembly. The scraper blades are very

sharp.

• USE EXTREME CAUTION when handling the

cup/cone dispenser (if supplied with machine).

Two people are required to handle the cup/cone

dispenser. The appropriate type of protective

gloves must be worn and the mounting holes

must NOT be used to lift or hold the dispenser.

Failure to follow these instructions can result in personal

injury or damage to the machine.

WARNING! Only install this machine in a

location where its use and maintenance is restricted to

trained personnel. Failure to comply may result in

personal injury.

CAUTION! This machine must be placed on a

level surface. Failure to comply may result in personal

injury or machine damage.

NOTICE! Cleaning and sanitizing schedules

are governed by your federal, state, or local regulatory

agencies and must be followed accordingly. Please see

the cleaning section of this manual for the proper

procedure to clean this machine.

CAUTION! This machine is designed to

maintain product temperature under 41°F (5°C). Any

product being added to this machine must be below 41°F

(5°C). Failure to follow this instruction may result in

health hazards and poor machine performance.

Do not obstruct air intake and discharge openings:

The Model C707 air-cooled machine requires a minimum

of 6 in. (152 mm) of clearance on both sides and 0 in. in

the rear. This will allow for adequate airflow across the

condenser(s). Failure to allow adequate clearance can

reduce the refrigeration capacity and possibly cause

permanent damage to the compressor.

For Indoor Use Only: This machine is designed to

operate indoors, under normal ambient temperatures of

70ºF to 75ºF (21ºC to 24ºC). The freezer has

successfully performed in high ambient temperatures of

104ºF (40ºC) at reduced capacities.

Do not run the machine without product. Failure to follow

this instruction can result in damage to the machine.

Noise level: Airborne noise emission does not exceed

78 dB(A) when measured at a distance of

1.0 meter from the surface of the machine and at a height

of 1.6 meters from the floor.

Section 4

4-1

Model C707

Operator Parts Identification

Model C707

Figure 4-1

Item Description Part No.

1 Kit A.-Cover-Hopper X65368

2 Pan-Drip 11-5/8 Long 027503

3 Pin-Retaining-Hopper CVR 043934

4 Panel-Side-Left 066722-SP3

5 Stud-Nose Cone 055987

6 Shield-Splash 049203

7 Tray-Drip 056858

8 Panel-Front-Lower 058942

9 Panel A.-Front-Upper X58950

Item Description Part No.

10 Panel A.-Side-Right X64151

11 Panel-Rear 056077-SP1

12 Orifice 022465-100

13 O-ring-3/8 OD X .070 W

(100 To Bag)

016137

14 Tube A.-Feed-SS-5/32 DIA X29429-2

15 O-ring-.643 OD X .077 W

(50 To Bag)

018572

16 Guard-Fan 028534-1

17 Duct A. (Optional) X56241

Operator Parts Identification

4-2

OPERATOR PARTS IDENTIFICATION

Model C707

Operator Parts Identification

Model C707 Single-Spout Door and Beater Assembly

Figure 4-2

Item Description Part No.

1 Door A. -1SPT 3.4QT X87683

1a Baffle-Threadless Molded 087708

2 Handle A.-Draw-Welded X56246

3 Screw-Adjustment 056332

4 O-ring-1/4 OD X .070W 50

Durometer (25 To Bag)

015872

5 Pin-Handle-SS 055819

6 Plug-Prime 028805

7 O-ring-3/8 OD X .070W

(100 To Bag)

016137

8 Ovalve A.-Draw X56072

Item Description Part No.

9 O-ring-7/8 OD X .103W

(100 To Bag)

014402

10 Nut-Stud-Long 058765

11 Nut-Stud 058764

12 Gasket-Door HT 4”-DBL 048926

13 Bearing-Front 088811

14 Beater A.-3.4QT X31761

15 Blade-Scraper-Plastic 035174

16 Shaft-Beater 056078

17 Seal-Drive Shaft 032560

OPERATOR PARTS IDENTIFICATION

4-3

Model C707

Operator Parts Identification

Brushes

Figure 4-3

Item Description Part No.

1Brush−Rear·BRG·1 D X 2 LG 013071

2Brush−Double·Ended 013072

3Brush−Draw·Valve·1 X 2 X 17 013073

Item Description Part No.

4 Brush-Mix·Pump·Body-3 X 7 023316

5 Brush-End-Door-Spout 039719

4-4

OPERATOR PARTS IDENTIFICATION

Model C707

Operator Parts Identification

Notes:

Section 5

5-1

Model C707

User Interface

Figure 5-1

Item Description

1 MIX LOW Indicator Light

2 MIX OUT Indicator Light

3 MIX REF Key

4 STANDBY Key

5 WASH Key

Item Description

6AUTO Key

7 RESET Button - Beater Motor

8 Power Switch (Toggle)

9 Hopper Temperature Indicator

10 Flavor Burst Jack

5-2

USER INTERFACE

Model C707

User Interface

Symbol Definitions

To better communicate in the international arena,

symbols are used on many of our operator switches,

function, and fault indicators. Your Taylor machine is

designed with these International symbols.

The following chart identifies the symbol definitions.

= Off

= On

= MIX LOW

= MIX OUT

= MIX REF (Refrigeration)

= STANDBY

= WASH

= AUTO

Power Switch

When placed in the On position, the power switch allows

Softech™ control panel operation.

Indicator Lights

When the MIX LOW light begins to flash, it indicates that

the mix tank has a low supply of mix and should be

refilled as soon as possible. When the MIX OUT light

begins to flash, it indicates that the mix tank has been

almost completely exhausted and has an insufficient

supply of mix to operate the freezer. At this time, the

STANDBY and AUTO modes are locked out and the

freezer shuts down. To initiate the refrigeration system,

add mix to the tank and press the AUTO key. The freezer

will automatically begin operation.

MIX REF Key

When the MIX REF key is pressed, the light comes on to

indicate the mix hopper refrigeration system is operating.

The MIX REF function cannot be canceled unless the

AUTO or STANDBY modes are canceled first.

STANDBY Key

The Separate Hopper Refrigeration System (SHR) and

the Cylinder Temperature Retention System (CTR) are

standard features. The SHR incorporates a separate

small refrigeration system to maintain the mix in the

hopper below 40ºF(4.4ºC) to ensure bacteria control. The

CTR works with the SHR to maintain a good quality

product. During long “no sale” periods, it is necessary to

warm the product in the freezing cylinder to

approximately 35ºF to 40ºF (1.7ºC to 4.4ºC) to prevent

overbeating and product breakdown.

To activate the SHR and CTR, press the STANDBY key.

Remove the air orifice and place the feed tube (end

without the hole) into the mix inlet hole.

Figure 5-2

Important! Make sure the level of mix in the hopper is

below the mix delivery hole in the feed tube. Failure to

follow this instruction may result in lower product quality

when normal operation is resumed.

When the STANDBY key is pressed, the light comes on,

indicating the CTR (Cylinder Temperature Retention

System) has been activated. In the STANDBY mode, the

WASH and AUTO functions are automatically canceled.

The MIX REF function is automatically locked in to

maintain the mix in the hopper.

12303

USER INTERFACE

5-3

Model C707

User Interface

To resume normal operation, press the AUTO key. When

the machine cycles off, the product in the freezing

cylinder will be at serving viscosity. At this time, place the

feed tube (end with the hole) into the mix inlet hole and

install the air orifice.

Figure 5-3

WASH Key

When the WASH key is pressed, the light comes on. This

indicates beater motor operation. The STANDBY or

AUTO modes must be canceled first to activate the

WASH mode.

AUTO Key

When the AUTO key is pressed, the light comes on. This

indicates that the main refrigeration system has been

activated. In the AUTO mode, the WASH and STANDBY

functions are automatically canceled. The MIX REF

function is automatically locked in to maintain the mix in

the mix hopper.

Note: An indicating light and an audible tone will sound

whenever a mode of operation has been pressed. To

cancel any function, press the key again. The light and

mode of operation will shut off.

Beater Motor RESET Button

The RESET button is located on the left side of the

machine. The reset protects the beater motor from an

overload condition. If an overload occurs, the reset

mechanism will trip. To properly reset the freezer, press

the AUTO key to cancel the cycle. Turn the power switch

to the OFF position. Press the RESET button firmly.

DANGER! DO NOT use metal objects to press

the RESET button. Failure to comply may result in severe

personal injury or death.

Turn the power switch to the On position. Press the

WASH key and observe the freezer’s performance. Open

the side access panel. Make sure the beater motor is

turning the driveshaft in a clockwise direction (from the

operator end) without binding.

If the beater motor is turning properly, press the WASH

key to cancel the cycle. Press the AUTO key to resume

normal operation. If the freezer shuts down again,

contact a Taylor service technician.

Adjustable Draw Handle

The Model C707 features an adjustable draw handle to

provide the best portion control. The draw handle should

be adjusted to provide a flow rate of 5 oz. to 7-1/2 oz.

(148 ml to 222 ml) of product per 10 seconds. Turn the

screw clockwise to increase the flow rate. Turn the

screw counterclockwise to decrease the flow rate.

Figure 5-4

12304

10354

5-4

USER INTERFACE

Model C707

User Interface

Feed Tube Assembly

The feed tube assembly serves two purposes. One end

of the tube has a hole and the other end does not.

Figure 5-5

1. Normal Operation

During normal operation, the end of the feed tube

with the hole is placed into the mix inlet hole. Every

time the draw handle is raised, new mix and air from

the hopper flow into the freezing cylinder. This keeps

the freezing cylinder properly loaded and maintains

overrun.

Figure 5-6

2. Long “No Sale” Periods

During long “no sale” periods, the machine can be

placed into the Standby mode. This maintains

product temperatures below 40ºF (4.4ºC) in both the

hopper and the freezing cylinder, and helps prevent

overbeating and product breakdown.

To place the machine in Standby mode, press the

STANDBY key. Remove the air orifice. Lubricate the

O-rings located on the end of the feed tube without the

hole. Place that end of the tube into the mix inlet hole.

This will prevent any mix from entering the freezing

cylinder.

Figure 5-7

Important! Make sure the level of mix in the hopper is

below the mix delivery hole in the feed tube. Failure to

follow this instruction may result in lower product quality

when normal operation is resumed.

Note: The air orifice is used to meter a certain amount

of air into the freezing cylinder. The air orifice maintains

overrun and allows enough mix to enter the freezing

cylinder after a draw.

Item Description Part No.

1 Orifice 022465-100

2 O-ring-3/8 OD X .070 W 016137

3 Tube A.-Feed-SS 5/32 Hole X29429-2

4 O-ring-.643 OD X .077 W 018572

12160

3 1

12304

12303

Section 6

6-1

Model C707

Operating Procedures

The C707 machine stores mix in a hopper. It has a 3.4 qt.

(3.2 L) freezing cylinder and a 20 qt. (18.9 L) mix hopper.

This machine uses a feed tube to allow mix to flow into

the freezing cylinder.

We begin our instructions at the point where we enter the

store in the morning and find the parts disassembled and

laid out to air-dry from the previous night’s cleaning.

These opening procedures will show you how to

assemble these parts into the freezer, sanitize them, and

prime the freezer with fresh mix in preparation to serve

your first portion.

If you are disassembling the machine for the first time or

need information to get to this point in the instructions,

turn to

Disassembly on page 6-9.

Assembly

WARNING! Make sure the power switch is in

the OFF position before installing/removing any parts.

Failure to follow this instruction may result in severe

personal injury or electrocution.

Note: When lubricating parts, use an approved food

grade lubricant (example: Taylor Lube).

1. Install the driveshaft: Lubricate the groove and shaft

portion that comes in contact with the bearing on the

beater driveshaft. Slide the seal over the shaft and

groove until it snaps into place. Do not lubricate the

hex end of the driveshaft.

2. Fill the inside portion of the seal with 1/4 in. more

lubricant and lubricate the flat side of the seal that fits

onto the rear shell bearing.

Figure 6-1

3. Insert the driveshaft into the freezing cylinder, hex

end first, and into the rear shell bearing until the seal

fits securely over the rear shell bearing. Engage the

hex end firmly into the drive coupling. Be sure the

driveshaft fits into the drive coupling without binding.

Figure 6-2

WARNING! Use extreme caution when

handling the beater assembly. The scraper blades are

very sharp and may cause injury.

11269

Apply the appropriate

Taylor approved food safe lubricant.

11270

6-2

OPERATING PROCEDURES

Model C707

Operating Procedures

4. Install the beater assembly:

If the blades are in good condition, take one of the

scraper blades and slip it under the hook at the front

of the beater. Wrap the blade around the beater,

following the helix and pushing the blade down onto

the helix as you wrap. At the back end of the beater,

slip the blade under the hook.

Figure 6-3

5. Repeat this step for the second scraper blade.

6. Holding the beater securely, slide it into the freezing

cylinder about one-third of the way. Looking into the

freezing cylinder, align the hole at the rear of the

beater with the flats on the end of the driveshaft.

7. Slide the beater the remainder of the way into the

freezing cylinder and over the end of the driveshaft.

The beater should fit snugly but still allow slight

rotation to engage the driveshaft.

Figure 6-4

8. Make sure the beater assembly is in position over the

driveshaft. Turn the beater slightly to be certain that

the beater is properly seated. When in position, the

beater will not protrude beyond the front of the

freezing cylinder.

9. Assemble the freezer door: Install the baffle by

raising the round end while engaging the lug into the

door pocket. Lower the round end to secure to the

door. Place the large rubber gasket into the groove

on the back side of the freezer door. Do not lubricate

the gasket or the front bearing.

10. Slide the blue plastic front bearing over the baffle rod

onto the bearing hub, making sure that the flanged

end of the bearing is resting against the freezer door.

Figure 6-5

10163

10162

OPERATING PROCEDURES

6-3

Model C707

Operating Procedures

11. Install the draw valve: Slide the two O-rings into the

grooves on the draw valve and lubricate.

Figure 6-6

12. Lubricate the inside of the freezer door spout, top

and bottom, and insert the draw valve from the top

until the draw valve is at the bottom.

Figure 6-7

13. Slide the two O-rings into the grooves on the prime

plug. Apply an even coat of Taylor Lube to the

O-rings and shaft.

Figure 6-8

14. Insert the prime plug into the hole in the top of the

freezer door and push down.

Figure 6-9

11154

Apply the appropriate

Taylor approved food safe lubricant.

101553

Apply the appropriate

Taylor approved food safe lubricant.

11092

Apply the appropriate

Taylor approved food safe lubricant.

6-4

OPERATING PROCEDURES

Model C707

Operating Procedures

15. Install the adjustable draw handle. Slide the fork over

the bar in the slot of the draw valve. Secure with the

pivot pin.

Figure 6-10

Note: This machine features an adjustable draw handle

to provide the best portion control. The draw handle can

be adjusted for different flow rates. See

page 5-3 for

more information on adjusting this handle.

16. Install the freezer door: Insert the baffle rod through

the opening in the beater and seat the door flush with

the freezing cylinder. With the door seated on the

freezer studs, install the handscrews. Tighten equally

in a crisscross pattern to ensure the door is snug.

17. Install the front drip tray and the splash shield under

the door spout.

Figure 6-11

18. Slide the four O-rings onto the feed tube, two O-rings

from each side.

Figure 6-12

19. Slide the small O-ring into the groove of the air

orifice. Do not lubricate the O-ring.

Figure 6-13

Note: Make sure the hole in the air orifice is clean and

is not clogged. If the hole in the air orifice should become

clogged, use soap and hot water to clear the hole. Do

not enlarge the hole in the air orifice.

101555

101556

12076

12077

OPERATING PROCEDURES

6-5

Model C707

Operating Procedures

20. Install the air orifice into the hole in the top of the feed

tube (in the end without the small hole on the side).

Figure 6-14

21. Lay the feed tube (with the air orifice installed) and

the hopper gasket in the bottom of the mix hopper for

sanitizing.

22. Slide the rear drip pan into the hole in the side panel.

Figure 6-15

Sanitizing

1. Prepare an approved 100 ppm sanitizing solution

(examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2 gal.

[7.6 L] of Stera-Sheen®). Use warm water and follow

the manufacturer’s specifications.

2. Pour the sanitizing solution over all the parts in the

bottom of the mix hopper and allow it to flow into the

freezing cylinder.

Figure 6-16

Note: You have just sanitized the mix hopper and parts.

Make sure your hands are clean and sanitized before

proceeding.

3. While the solution is flowing into the freezing cylinder,

take particular care to brush-clean the mix level

sensing probe on the front wall and the bottom of the

hopper, the mix hopper, and the feed tube.

Figure 6-17

12078

17061

12029

12178

6-6

OPERATING PROCEDURES

Model C707

Operating Procedures

Figure 6-18

Figure 6-19

4. Place the power switch in the On position.

Figure 6-20

5. Press the WASH key. This will cause the sanitizing

solution in the freezing cylinder to agitate. Allow it to

agitate for 5 minutes.

Figure 6-21

6. With an empty pail beneath the door spout, raise the

prime plug.

Figure 6-22

7. When a steady stream of sanitizing solution is flowing

from the prime plug opening in the bottom of the

freezer door, pull the draw handle down. Draw off all

of the sanitizing solution.

12179

12081

13063

13187

101557

OPERATING PROCEDURES

6-7

Model C707

Operating Procedures

Figure 6-23

8. Once the sanitizer stops flowing from the door spout,

raise the draw handle. Press the WASH key to cancel

the beater motor operation.

Figure 6-24

Note: Be sure your hands are clean and sanitized

before continuing these instructions.

9. Lubricate the mix feed tube O-rings on the end of the

tube with the small hole on the side. Stand the mix

feed tube in the corner of the mix hopper.

Figure 6-25

Priming

1. Place an empty pail beneath the door spout and

lower the draw handle. Be sure the prime plug is still

in the up position. Pour 2 gal. (7.6 L) of fresh mix into

the hopper and allow it to flow into the freezing

cylinder. This will force out any remaining sanitizing

solution. When full strength mix is flowing from the

door spout, raise the draw handle.

Note: Use only fresh mix when priming the freezer.

2. Once a steady stream of mix starts to flow from the

prime plug opening in the bottom of the freezer door,

push down the prime plug.

Figure 6-26

101558

13187

12106

101559

6-8

OPERATING PROCEDURES

Model C707

Operating Procedures

3. When the mix stops bubbling down into the freezing

cylinder, install the mix feed tube. Insert the end with

the small hole on the side into the mix inlet hole in the

mix hopper.

Figure 6-27

4. Press the AUTO key. When the machine cycles off,

the product will be at serving viscosity.

Figure 6-28

5. Fill the hopper with fresh mix. As the mix level comes

in contact with the mix level sensing probe on the

front wall of the hopper, the MIX LOW light will shut

off.

Note: The MIX REF light will come on, indicating the

mix refrigeration system is maintaining mix in the mix

hopper.

6. Place the mix hopper cover in position.

Closing Procedure

To disassemble this machine, the following items will be

needed:

• Two cleaning pails

• Sanitized stainless steel rerun can with lid

• Necessary brushes (provided with machine)

• Cleaner

• Single-service towels

Draining Product From the Freezing Cylinder

1. Press the AUTO key, canceling compressor and

beater motor operation.

Press the MIX REF key, canceling the mix hopper

refrigeration system.

2. Remove the hopper cover and take it to the sink for

cleaning.

3. If local health codes permit the use of rerun, place

a sanitized, NSF-approved stainless steel rerun

container beneath the door spout. Press the WASH

key and lower the draw handle. Drain the remaining

product from the freezing cylinder and mix hopper.

When the flow of product stops, press the WASH key

and raise the draw handle. Place the sanitized lid on

the rerun container and place it in the walk-in cooler.

Note: If local health codes do not permit the use of

rerun, the product must be discarded. Drain the product

into a pail and properly discard it.

4. Remove the assembled mix feed tube and take it to

the sink for further disassembly and cleaning.

12107

13200

ALWAYS FOLLOW LOCAL HEALTH CODES.

OPERATING PROCEDURES

6-9

Model C707

Operating Procedures

Rinsing

1. Pour 2 gal. (7.6 L) of cool, clean water into the mix

hopper. With the brushes provided, scrub the mix

hopper, the mix inlet hole and the mix level sensing

probe.

2. With a pail beneath the door spout, raise the prime

plug and press the WASH key.

3. When a steady stream of rinse water is flowing from

the prime plug opening in the bottom of the freezer

door, lower the draw handle. Drain all the rinse water

from the freezing cylinder. When the water stops

flowing from the door spout, raise the draw handle

and press the WASH key to cancel wash mode.

4. Repeat this procedure until the rinse water being

drawn from the freezing cylinder is clear.

Cleaning

1. Prepare an approved 100 ppm cleaning solution

(examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2 gal.

[7.6 L] of Stera-Sheen®). Use warm water and follow

the manufacturer’s specifications.

2. Push down the prime plug. Pour the cleaning solution

into the mix hopper.

3. While the solution is flowing into the freezing cylinder,

brush-clean the mix hopper, mix level sensing

probes, and the mix inlet hole.

4. Press the WASH key. This will cause the cleaning

solution in the freezing cylinder to be agitated.

5. Place an empty pail beneath the door spout and raise

the prime plug.

6. When a steady stream of cleaning solution is flowing

from the prime plug opening in the bottom of the

freezer door, lower the draw handle. Draw off all of

the solution.

7. Once the cleaning solution stops flowing from the

door spout, raise the draw handle and press the

WASH key to cancel the Wash mode.

Disassembly

1. Be sure the power switch is in the Off position. Make

sure no control panel lights are on.

2. Remove the handscrews, freezer door, beater,

beater, scraper blades, and driveshaft from the

freezing cylinder. Take these parts to the sink for

cleaning.

3. Remove the feed tube, the front drip tray and the

splash shield.

Manual Brush-Cleaning

1. Prepare a sink with an approved cleaning solution

(examples: Kay- 5® or Stera-Sheen®). Use warm

water and follow the manufacturer’s specifications. If

another approved cleaner is used, dilute according to

label instructions.

Important! Follow the label directions. Too strong of

a solution can cause parts damage, while too mild of

a solution will not provide adequate cleaning. Make

sure all brushes provided with the freezer are avail-

able for brush-cleaning.

2. Remove the seal from the driveshaft.

3. From the freezer door remove the gasket, front

bearing, pivot pin, adjustable draw handle, draw

valve, and prime plug. Remove all O-rings.

Note: To remove the O-rings, use a single-service

towel to grasp the O-ring. Apply pressure upward

until the O-ring pops out of its groove. With the other

hand, push the top of the

O-ring forward. It will roll out of the groove and can

be easily removed. If there is more than one

O-ring to be removed, always remove the rear O-ring

first. This will allow the O-ring to slide over the

forward rings without falling into the open grooves.

ALWAYS FOLLOW LOCAL HEALTH CODES.

6-10

OPERATING PROCEDURES

Model C707

Operating Procedures

4. Return to the freezer with a small amount of cleaning

solution. With the black bristle brush, brush-clean the

rear shell bearing at the back of the freezing cylinder.

Brush-clean the drive hub opening in the rear wall of

the mix hopper.

Figure 6-29

5. Remove the rear drip pan from the side panel and

take it to the sink for cleaning.

Note: If the drip pan is filled with an excessive

amount of mix, refer to the Troubleshooting Guide.

6. Thoroughly brush-clean all disassembled parts in the

cleaning solution, making sure all lubricant and mix

film is removed. Take particular care to brush-clean

the hole for the draw valve in the freezer door.

7. Rinse all parts with clean, warm water. Place the

parts on a clean, dry surface to air-dry overnight.

8. Wipe clean all exterior surfaces of the freezer.

10361

Section 7

7-1

Model C707

Operator’s Checklist

During Cleaning and Sanitizing

NOTICE! Cleaning and sanitizing schedules

are governed by your federal, state, or local regulatory

agencies and must be followed accordingly. Please see

the cleaning section of this manual for the proper

procedure to clean this machine.

IMPORTANT! Cleaning and sanitizing must be

performed daily.

If the machine has a Standby mode, it must not be used

in lieu of proper cleaning and sanitizing procedures and

frequencies set forth by the ruling health authority. The

following check points should be stressed during the

cleaning and sanitizing operations.

Troubleshooting Bacterial Count

Thoroughly clean and sanitize machine regularly,

including complete disassembly and

brush-cleaning.

Use all brushes supplied for thorough cleaning.

The brushes are specially designed to reach all

mix passageways.

Use the white bristle brush to clean the mix inlet

hole, which extends from the mix hopper down to

the rear of the freezing cylinder.

Use the black bristle brush to thoroughly clean the

rear shell bearing at the rear of the freezing

cylinder. Be sure to have a generous amount of

cleaning solution on the brush.

If local health codes permit the use of rerun,

make sure the mix rerun is stored in a sanitized,

covered stainless steel container and used the

following day. Do not prime the machine with

rerun. When using rerun, skim off the foam and

discard. Mix the rerun with fresh mix in a ratio of

50/50 during the day’s operation.

On a designated day of the week, run the mix as

low as feasible and discard it after closing. This

will break the rerun cycle and reduce the

possibility of high bacteria and coliform counts.

Properly prepare the cleaning and sanitizing

solutions. Read and follow label directions

carefully. Too strong of a solution may damage the

parts, while too weak of a solution will not do an

adequate job of cleaning or sanitizing.

The temperature of the mix in the mix hopper and

walk-in cooler should be below 40ºF (4.4ºC).

ALWAYS FOLLOW LOCAL HEALTH CODES.

7-2

OPERATOR’S CHECKLIST

Model C707

Operator’s Checklist

Regular Maintenance Checks

Replace scraper blades that are nicked or

damaged. Before installing the beater assembly,

be certain that scraper blades are properly

attached to the helix.

Check the rear shell bearing for signs of wear

(excessive mix leakage in rear drip pan) and be

certain it is properly cleaned.

Using a screwdriver and cloth towel, clean the

rear shell bearing and the female hex drive socket

free of lubricant and mix deposits.

Dispose of O-rings and seals if they are worn,

torn, or fit too loosely, and replace with new ones.

Follow all lubricating procedures as outlined in

Assembly on page 6-1.

If your machine is air-cooled, check the

condenser(s) for accumulation of dirt and lint.

Dirty condensers will reduce the efficiency and

capacity of the machine. Condensers should be

cleaned monthly with a soft brush Never use

screwdrivers or other metal probes to clean

between the fins.

Note: For machines equipped with an air filter, it will be

necessary to vacuum-clean the filters on a monthly

schedule.

WARNING! Always disconnect electrical

power prior to cleaning the condenser. Failure to follow

this instruction may result in electrocution.

If your machine is equipped with an auxiliary

refrigeration system, check the auxiliary

condenser for accumulation of dirt and lint. Dirty

condensers will reduce the refrigeration capacity

of the mix hopper. Condensers must be cleaned

monthly with a soft brush. Never use screwdrivers

or other metal probes to clean between the fins.

WARNING! Always disconnect electrical

power prior to cleaning the condenser. Failure to follow

this instruction may result in electrocution.

If your machine is water-cooled, check the water

lines for kinks or leaks. Kinks can occur when the

machine is moved back and forth for cleaning or

maintenance purposes. Deteriorated or cracked

water lines should be replaced only by an

authorized Taylor distributor.

Winter Storage

If the place of business is to be closed during the winter

months, it is important to protect the machine by following

certain precautions, particularly if the building is subject

to freezing conditions.

Disconnect the machine from the main power source to

prevent possible electrical damage.

On water-cooled machines, disconnect the water supply.

Relieve pressure on the spring in the water valve. Use air

pressure on the outlet side to blow out any water

remaining in the condenser. This is extremely

important. Failure to follow this procedure may cause

severe and costly damage to the refrigeration system.

Your local Taylor distributor can perform this winter

storage service for you.

Wrap detachable parts of the freezer, such as beater,

blades, driveshaft, and freezer door, and place them in a

protected dry place. Rubber trim parts and gaskets can

be protected by wrapping them with moisture-proof

paper. All parts should be thoroughly cleaned of dried mix

or lubrication, which attract mice and other vermin.

Section 8

8-1

Model C707

Troubleshooting Guide

Table 8-1

Problem Probable Cause Remedy

Page

Ref.

1. No product is being

dispensed with draw

valve open and the

machine in the AUTO

mode.

a. Freeze-up in mix inlet hole. a. Call service technician to adjust the

mix hopper temperature.

- - -

b. Beater motor out on reset. b. Reset the freezer. 5-3

c. The beater is rotating

counterclockwise from the

operator end.

c. Contact service technician to correct

rotation to clockwise from operator

end.

- - -

d. The circuit breaker is off or the fuse

is blown.

d. Turn the breaker on or replace the

fuse.

- - -

e. There is inadequate mix in the mix

hopper.

e. Fill the mix hopper with mix.

6-7

2. The product is too stiff. a. The viscosity needs adjustment. a. Contact service technician. - - -

3. The product is too soft. a. Viscosity needs adjustment. a. Contact service technician. - - -

b. Not enough airspace around

machine. (Air-cooled machines.)

b. Allow for adequate airflow across the

condenser.

1-2

c. Worn scraper blades. c. Replace regularly. 9-1

d. Dirty condenser (air-cooled). d. Clean monthly. 7-2

e. Mix is out of date. e. Use only fresh mix. - - -

f. Loss of water. (water-cooled). f. Locate cause of water loss and

correct.

7-2

4. The mix in the mix

hopper is too cold.

a. The temperature is out of

adjustment.

a. Call service technician to adjust the

mix hopper temperature.

- - -

5. The mix in the mix

hopper is too warm.

a. The temperature is out of

adjustment.

a. Call service technician to adjust the

mix hopper temperature.

- - -

b. The mix hopper cover is not in

position.

b. Place the cover in position. 6-7

c. The MIX REF light is not on. c. Press the MIX REF key. 5-2

6. The driveshaft is stuck in

the drive coupling.

a. Rounded corners of driveshaft,

coupling, or both.

a. Call service technician to correct

cause and to replace the necessary

components. Do not lubricate the hex

end of the driveshaft.

- - -

b. Mix and lubricant collected in the

drive coupling.

b. Brush-clean the rear shell bearing

area regularly.

6-9

7. The freezing cylinder

walls are scored.

a. The beater assembly is bent. a. Call service technician to repair or

replace the beater and to correct the

cause of insufficient mix in the

freezing cylinder.

- - -

b. The front bearing is missing or

worn on the freezer door.

b. Install or replace the front bearing.

6-2

8. Excessive mix leakage

into the rear drip pan.

a. Missing or worn driveshaft seal on

driveshaft.

a. Install or replace regularly.

9-1

b. The rear shell bearing is worn. b. Call service technician to replace rear

shell bearing.

- - -

8-2

TROUBLESHOOTING GUIDE

Model C707

Troubleshooting Guide

9. Excessive mix leakage

from door spout.

a. Missing or worn draw valve

O-rings.

a. Install or replace regularly.

9-1

b. Inadequate lubrication of draw

valve O-rings.

b. Lubricate properly.

6-3

c. Wrong type of lubricant is being

used (example: petroleum base

lubricant).

c. Use the proper lubricant (example:

Taylor Lube). 6-1

10.No freezer operation

after pressing the AUTO

key.

a. Machine is unplugged. a. Plug into wall receptacle. - - -

b. The circuit breaker is off or the fuse

is blown.

b. Turn the breaker on or replace the

fuse.

- - -

c. The beater motor is out on reset. c. Reset the freezer. 5-3

11.Product is not feeding

into the freezing

cylinder.

a. Inadequate level of mix in the mix

hopper.

a. Fill the mix hopper with mix.

6-7

a. The mix inlet hole is frozen up. a. The mix hopper temperature needs

adjustment. Call service technician.

- - -

Problem Probable Cause Remedy

Page

Ref.

Section 9

9-1

Model C707

Parts Replacement Schedule

Table 9-1

Part Description Every 3 Months Every 6 Months Annually

Driveshaft Seal X

Scraper Blade X

Freezer Door Gasket X

Front Bearing X

Draw Valve O-ring X

Prime Plug O-ring X

Feed Tube O-ring X

Air Orifice O-ring X

White Bristle Brush, 3” x 7” Inspect & Replace if

Necessary

Minimum

White Bristle Brush, 1” x 2” Inspect & Replace if

Necessary

Minimum

Black Bristle Brush, 1” x 2” Inspect & Replace if

Necessary

Minimum

Double-Ended Brush Inspect & Replace if

Necessary

Minimum

White Bristle Brush, 1/2” x 1/2” Inspect & Replace if

Necessary

Minimum

White Bristle Brush, 3/16” x 1” Inspect & Replace if

Necessary

Minimum

White Bristle Brush, 3” x 1/2” Inspect & Replace if

Necessary

Minimum

Baffle-Threadless Molded Inspect & Replace if

Necessary

9-2

PARTS REPLACEMENT SCHEDULE

Model C707

Parts Replacement Schedule

Notes:

Section 10

10-1

Model C707

Limited Warranty on Machines

Taylor Company Limited Warranty on Freezers

Taylor Company is pleased to provide this limited warranty on new Taylor-branded machines available from Taylor to

the market generally (the “Product”) to the original purchaser only.

Limited Warranty

Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service as

follows. All warranty periods begin on the date of original Product installation. If a part fails due to defect during the

applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will provide a new or

re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for the part. Except as

otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Product failure. This

limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if

any) of this document.

Table 10-1

Limited Warranty Conditions

1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins ninety

(90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of purchase may

be required at time of service.

2. This limited warranty is valid only if the Product is installed and all required service work on the Product is

performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are used.

3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the

Taylor Operator’s Manual.

4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.

5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.

Product Part Limited Warranty Period

Soft Serve Insulated shell assembly Five (5) years

Frozen Yogurt Shakes Refrigeration compressor (except

service valve)

Five (5) years

Smoothies Beater motors Two (2) years

Frozen Beverage Beater drive gear Two (2) years

Batch Desserts Printed circuit boards and

Softech™ controls beginning with

serial number H8024200

Two (2) years

Parts not otherwise listed in this

table or excluded below

One (1) years

10-2

LIMITED WARRANTY ON MACHINES

Model C707

Limited Warranty on Machines

Limited Warranty Exceptions

This limited warranty does not cover:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of

defective parts, replacement parts, or new Products.

2. Normal maintenance, cleaning, and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of

condensers.

3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.

4. External hoses, electrical power supplies, and machine grounding.

5. Parts not supplied or designated by Taylor, or damages resulting from their use.

6. Return trips or waiting time required because a service technician is prevented from beginning warranty service

work promptly upon arrival.

7. Failure, damage, or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized

alteration, or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the

failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.

8. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake or any

other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident, or

condition beyond the reasonable control of Taylor; operation above or below the electrical or water supply

specification of the Product; or components repaired or altered in any way so as, in the judgment of the

Manufacturer, to adversely affect performance, or normal wear or deterioration.

9. Any Product purchased over the internet.

10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or

interruption of electrical service.

11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.

12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will void this

limited warranty.

13. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.

14. Any special, indirect, or consequential property or commercial damage of any nature whatsoever. Some

jurisdictions do not allow the exclusion of incidental or consequential damages, so this limitation may not apply to

you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to

jurisdiction.

LIMITED WARRANTY ON MACHINES

10-3

Model C707

Limited Warranty on Machines

Limitation of Warranty

This limited warranty is exclusive and is in lieu of all other warranties, conditions and/or remedies under the

law, including any implied warranties or conditions of merchantability or fitness for a particular purpose.

The original owner’s sole remedy with respect to any products shall be repair or replacement of defective

components under the terms of this limited warranty. All rights to consequential or incidental damages

(including claims for lost sales, lost profits, product loss, property damages or service expenses) are

expressly excluded. The express warranties made in this limited warranty may not be altered, enlarged, or

changed by any distributor, dealer, or other person, whatsoever.

Legal Remedies

The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or

complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other

correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.

Taylor Company

750 N. Blackhawk Blvd.

Rockton, IL 61072, U.S.A.

10-4

LIMITED WARRANTY ON MACHINES

Model C707

Limited Warranty on Machines

Notes:

Section 11

11-1

Models C707

Limited Warranty on Parts

Taylor Company Limited Warranty on Taylor Genuine Parts

Taylor Company is pleased to provide this limited warranty on new Taylor genuine replacement components and parts

available from Taylor to the market generally (the “Parts”) to the original purchaser only.

Limited Warranty

Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service as

follows. All warranty periods begin on the date of original installation of the Part in the Taylor machine. If a Part fails due

to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will

provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no charge for the Part.

Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Part failure.

This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse

(if any) of this document.

Table 11-1

Limited Warranty Conditions

1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required at time

of service.

2. This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is

performed by an authorized Taylor distributor or service agency.

3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation

location in the machine of original installation.

4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the

Taylor Operator’s Manual.

5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.

6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate Taylor

Limited Warranty on freezer or grill machines.

7. The use of any refrigerant other than that specified for the machine in which the Part is installed will void this limited

warranty.

Part's Warranty Class Code Limited Warranty Period

Class 103 Parts

Three (3) Months

Class 212 Parts

Twelve (12) Months

Class 512 Parts Twelve (12) Months

Class 000 Parts No Warranty

1, 2

Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1

(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor freezer

machines and a limited warranty period of two (2) years when used in Taylor grill machines.

11-2

LIMITED WARRANTY ON PARTS

Models C707

Limited Warranty on Parts

Limited Warranty Exceptions

This limited warranty does not cover:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of

defective Parts, replacement Parts, or new Parts.

2. Normal maintenance, cleaning, and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of

condensers or carbon and grease buildup.

3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including the

upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper assembly of

release sheets and clips as a result of grease build-up on the cooking surfaces, including but not limited to the

platen and plate, sides of the shroud, or top of the shroud.

4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or in the

case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or other small

wares used during the cooking process, or as a result of the use of cleaners, cleaning materials, or cleaning

processes not approved for use by Taylor.

5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any

release sheets and clips for the Product’s upper platen assembly.

6. External hoses, electrical power supplies, and machine grounding.

7. Parts not supplied or designated by Taylor, or damages resulting from their use.

8. Return trips or waiting time required because a service technician is prevented from beginning warranty service

work promptly upon arrival.

9. Failure, damage, or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized

alteration, or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the

failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.

10. Failure, damage, or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake, or

any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident, or

condition beyond the reasonable control of Taylor; operation above or below the gas, electrical, or water supply

specification of the machine in which a part is installed; or Parts or the machines in which they are installed repaired

or altered in any way so as, in the judgment of Taylor, to adversely affect performance, or normal wear or

deterioration.

11. Any Part purchased over the Internet.

12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or

interruption of electrical service.

13. Electricity, gas, or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.

14. Damages resulting from the use of any refrigerant other than that specified for the machine in which the Part is

installed will void this limited warranty.

15. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.

16. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some

jurisdictions do not allow the exclusion of incidental or consequential damages, so this limitation may not apply to

you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to

jurisdiction.

LIMITED WARRANTY ON PARTS

11-3

Models C707

Limited Warranty on Parts

Limitation of Warranty

This limited warranty is exclusive and is in lieu of all other warranties, conditions and/or remedies under the

law, including any implied warranties or conditions of merchantability or fitness for a particular purpose. The

original owner’s sole remedy with respect to any products shall be repair or replacement of defective parts

under the terms of this limited warranty. All rights to consequential or incidental damages (including claims for

lost sales, lost profits, product loss, property damages or service expenses) are expressly excluded. The

express warranties made in this limited warranty may not be altered, enlarged, or changed by any distributor,

dealer, or other person, whatsoever.

Legal Remedies

The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or

complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other

correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.

Taylor Company

750 N. Blackhawk Blvd.

Rockton, IL 61072, U.S.A.

11-4

LIMITED WARRANTY ON PARTS

Models C707

Limited Warranty on Parts

Notes: