QUIETCOMFORT 45
IMPORTANT SAFETY INSTRUCTIONS
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Please read and keep all safety, security, and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU and all other
applicable EU directive requirements. The complete declaration of conformity can be
found at: www.Bose.com/compliancewww.Bose.com/compliance
This product conforms to all applicable Electromagnetic Compatibility Regulations 2016
and all other applicable UK regulations. The complete declaration of conformity can be
found at: www.Bose.com/compliancewww.Bose.com/compliance
Bose Corporation hereby declares that this product is in compliance with the essential
requirements per Radio Equipment Regulations 2017 and all other applicable UK
regulations. The complete declaration of conformity can be found at:
www.Bose.com/compliancewww.Bose.com/compliance
Important Safety Instructions
Do not use this apparatus near water.
Clean only with a dry cloth.
Refer all servicing to qualified personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
WARNINGS/CAUTIONS
Do NOT use the headphones at a high volume for any extended period.
To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
Turn the volume down on your device before placing the headphones in/on your ears, then
turn the volume up gradually until you reach a comfortable listening level.
Do NOT use your headphones while driving for phone calls or any other purpose.
Do NOT use the headphones with noise canceling mode at any time the inability to hear
surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or
walking in or near traic, a construction site or railroad, etc., and follow applicable laws
regarding headphone use.
Turn the headphones o, or use the headphones with noise canceling o and adjust your
volume, to ensure you can hear surrounding sounds, including alarms and warning signals.
Be aware of how sounds that you rely on as reminders or warnings may vary in character
when using the headphones, even with Aware mode.
Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the
headphones o and contact Bose customer service.
Remove product immediately if you notice heat coming from the product.
Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this
could result in injury or property damage due to overheating.
Do NOT use the headphones as aviation communication headsets.
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IMPORTANT SAFETY INSTRUCTIONS
Contains small parts which may be a choking hazard. Not suitable for children under
age 3.
This product contains magnetic material. Consult your physician on whether this might
aect your implantable medical device.
To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids
or moisture.
Do NOT expose this product to dripping or splashing, and do not place objects filled with
liquids, such as vases, on or near the product.
Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as
lighted candles, on or near the product.
Use this product only with an agency approved LPS power supply which meets local regulatory
requirements (e.g., UL, CSA, VDE, CCC).
Do NOT make unauthorized alterations to this product.
If the baery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is
made, seek medical advice.
Do not expose products containing baeries to excessive heat (e.g. from storage in direct
sunlight, fire or the like).
Do NOT wear while charging.
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REGULATORY AND LEGAL INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s
authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This device complies with FCC and ISED Canada radiation exposure limits set forth for general
population. This transmier must not be co-located or operating in conjunction with any other
antenna or transmier.
Meets IMDA Requirements.
FCC ID: A94437310
IC: 3232A-437310
CAN ICES-3(B)/NMB-3(B)
For Europe:
Frequency band of operation 2400 to 2483.5 MHz.
Maximum transmit power less than 20 dBm EIRP.
This symbol means the product must not be discarded as household waste, and should be
delivered to an appropriate collection facility for recycling. Proper disposal and recycling
helps protect natural resources, human health and the environment. For more information
on disposal and recycling of this product, contact your local municipality, disposal service,
or the shop where you bought this product.
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without
permission granted by the NCC, any company, enterprise, or user is not allowed to change
frequency, enhance transmiing power or alter original characteristic as well as performance to
an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal
communications; If found, the user shall cease operating immediately until no interference is
achieved. The said legal communications means radio communications operated in compliance
with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal
communications or ISM radio wave radiated devices.
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REGULATORY AND LEGAL INFORMATION
DON’T aempt to remove the rechargeable lithium-ion baery from this product. Contact your
local Bose retailer or other qualified professional for removal.
Removal of the rechargeable lithium-ion baery in this product should be conducted only by a
qualified professional. Please contact your local Bose retailer or see
products.bose.com/static/compliance/index.htmlproducts.bose.com/static/compliance/index.html for further information.
Please dispose of used baeries properly, following local regulations. Do not incinerate.
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Part Name
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl
(PBB)
Polybrominated
diphenylether
(PBDE)
PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speaker X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous
materials for this part is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the
homogeneous materials used for this part is above the limit requirement of
GB/T 26572.
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture;
“1” is 2011 or 2021.
Importers: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd.
Minhang District, Shanghai 201100 | Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The
Netherlands | Bose de México S. de R.L. de C.V., Avenida Prado Sur #150, Piso 2, Interior 222 y
223, Colonia Lomas de Chapultepec V Sección, Miguel Hidalgo, Ciudad de México, C.P. 11000
Phone Number: +5255 (5202) 3545 | Bose Limited (H.K.), 9F., No.10, Sec. 3, Minsheng E. Road,
Zhongshan Dist. Taipei City 10480, Phone Number: +886-2-2514 7676 | Bose Limited, Bose
House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom
Input Rating: 5V p 0.5A
Charging Temperature Range: 32° F to 113° F (0° C to 45° C)
Discharging Temperature Range: -4° F to 140° F (-20° C to 60° C)
Model 437310. The CMIIT ID is located inside the earcup under the scrim
REGULATORY INFORMATION
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Please complete and retain for your records
The serial and model numbers are located inside the earcup under the scrim.
Serial number: _______________________________
Model number: _______________________________
Please keep your receipt with your owner’s guide. Now is a good time to register your Bose
product. You can easily do this by going to global.Bose.com/registerglobal.Bose.com/register
Security Information
This product is capable of receiving security updates from Bose automatically when
connected to the Bose app. In order to receive security updates via the mobile
application, you must complete the product setup process in the Bose app. If you do
not complete the setup process, you will be responsible for installing security updates
that Bose makes available via btu.Bose.combtu.Bose.com
Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S.
and other countries. App Store is a service mark of Apple Inc. The trademark “iPhone” is used in
Japan with a license from Aiphone K.K.
Use of the Made for Apple badge means that an accessory has been designed to connect
specifically to the Apple product(s) identified in the badge, and has been certified by the
developer to meet Apple performance standards. Apple is not responsible for the operation of
this device or its compliance with safety and regulatory standards.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by Bose Corporation is under license.
Google Play is a trademark of Google LLC.
Spotify is a registered trademark of Spotify AB.
USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
Bose, Bose Home Speaker, the B logo, Bose Smart Soundbar, Bose Smart Speaker, Bose
Soundbar, QuietComfort, and SimpleSync are trademarks of Bose Corporation.
Bose Corporation Headquarters: 1-877-230-5639
©2024 Bose Corporation. No part of this work may be reproduced, modified, distributed, or
otherwise used without prior wrien permission.
REGULATORY AND LEGAL INFORMATION
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The following license disclosures apply to certain third-party software packages used as
components in the product.
Package: FreeRTOS
Copyright © Amazon Web Services, Inc. or its ailiates. All rights reserved.
The FreeRTOS package is subject to the license terms reprinted below:
MIT License
Permission is hereby granted, free of charge, to any person obtaining a copy of this software
and associated documentation files (the “Software”), to deal in the Software without restriction,
including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense,
and/or sell copies of the Software, and to permit persons to whom the Software is furnished to
do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or
substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS
OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Package: Nanopb
Copyright © 2011 Peeri Aimonen <jpa at nanopb.mail.kapsi.fi>.
The Nanopb package is subject to the license terms reprinted below:
Zlib License
© 2011 Peeri Aimonen <jpa at nanopb.mail.kapsi.fi>
This software is provided as-is, without any express or implied warranty. In no event will the
authors be held liable for any damages arising from the use of this software.
Permission is granted to anyone to use this software for any purpose, including commercial
applications, and to alter it and redistribute it freely, subject to the following restrictions:
1. The origin of this software must not be misrepresented; you must not claim that you wrote
the original software. If you use this software in a product, an acknowledgment in the
product documentation would be appreciated but is not required.
2. Altered source versions must be plainly marked as such, and must not be misrepresented as
being the original software.
3. This notice may not be removed or altered from any source distribution.
Package: Mbed TLS 2.16.1
© ARM Limited. All rights reserved.
The Mbed TLS package is subject to the license terms reprinted below:
Apache License
Version 2.0, January 2004
hp://www.apache.org/licenses/hp://www.apache.org/licenses/
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
LICENSE DISCLOSURES
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“License” shall mean the terms and conditions for use, reproduction, and distribution as
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LICENSE DISCLOSURES
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b. You must cause any modified files to carry prominent notices stating that You changed
the files; and
c. You must retain, in the Source form of any Derivative Works that You distribute, all
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as an addendum to the NOTICE text from the Work, provided that such additional
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You may add Your own copyright statement to Your modifications and may provide
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5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution
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LICENSE DISCLOSURES
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Works thereof, You may choose to oer, and charge a fee for, acceptance of support,
warranty, indemnity, or other liability obligations and/or rights consistent with this License.
However, in accepting such obligations, You may act only on Your own behalf and on
Your sole responsibility, not on behalf of any other Contributor, and only if You agree to
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claims asserted against, such Contributor by reason of your accepting any such warranty or
additional liability.
END OF TERMS AND CONDITIONS
©2021 Bose Corporation
Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except
in compliance with the License.
You may obtain a copy of the License at: hp://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed under the License
is distributed on an AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either
express or implied.
See the License for the specific language governing permissions and limitations under
the License.
LICENSE DISCLOSURES
CONTENTS
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WHAT’S IN THE BOX
Contents ...................................................................................................................................................... 14
BOSE APP
Download the Bose app ........................................................................................................................ 15
Add the headphones to an existing account ............................................................................... 15
HEADPHONE CONTROLS
Power on ...................................................................................................................................................... 17
Standby timer ................................................................................................................................... 17
Power o ...................................................................................................................................................... 18
Headphone functions ............................................................................................................................ 19
Media playback and volume ...................................................................................................... 19
Phone calls ........................................................................................................................................ 20
Action buon ................................................................................................................................... 21
SHORTCUTS
Use your shortcut ..................................................................................................................................... 22
Change or disable your shortcut ....................................................................................................... 22
SPOTIFY TAP ....................................................................................................................... 23
NOISE CANCELLATION
Noise cancelling modes ........................................................................................................................ 24
Change the noise cancelling mode .................................................................................................. 24
VOICE CONTROL
Access voice control ............................................................................................................................... 25
CONTENTS
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BLUETOOTH® CONNECTIONS
Connect using the Bluetooth menu on your mobile device .................................................. 26
Disconnect a mobile device ................................................................................................................ 28
Reconnect a mobile device ................................................................................................................. 28
Connect another mobile device ........................................................................................................ 28
Identify connected mobile devices .................................................................................................. 28
Switch between two connected mobile devices ....................................................................... 29
Reconnect a previously connected device ................................................................................... 29
Clear the headphone device list ........................................................................................................ 29
WIRED CONNECTIONS
Connect the audio cable ...................................................................................................................... 30
BATTERY
Charge the headphones ........................................................................................................................ 31
Charging time ................................................................................................................................... 31
Hear the baery level .................................................................................................................... 31
HEADPHONE STATUS
Bluetooth status ...................................................................................................................................... 32
Baery status ........................................................................................................................................... 32
Charging status ........................................................................................................................................ 33
Update and error status ....................................................................................................................... 33
CONNECT BOSE PRODUCTS
Connect a Bose Smart Speaker or Soundbar .............................................................................. 34
Benefits .............................................................................................................................................. 34
Compatible products .................................................................................................................... 34
Connect using the Bose app ..................................................................................................... 34
Reconnect to a Bose Smart Speaker or Soundbar .................................................................... 35
CONTENTS
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CARE AND MAINTENANCE
Store the headphones ........................................................................................................................... 36
Clean the headphones........................................................................................................................... 37
Replacement parts and accessories ............................................................................................... 37
Limited warranty ....................................................................................................................................... 37
Serial number location ........................................................................................................................... 38
TROUBLESHOOTING
Try these solutions first .......................................................................................................................... 39
Other solutions.......................................................................................................................................... 39
Restore the headphones to factory seings ................................................................................ 42
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WHAT’S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose QuietComfort 45 headphones
Carry case
USB Type-C® cable 3.5 mm to 2.5 mm audio cable
NOTE: If any part of your product is damaged, do not use it. Contact your authorized
Bose dealer or Bose customer service.
Visit:
worldwide.Bose.com/Support/QC45worldwide.Bose.com/Support/QC45
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The Bose app lets you set up and control the headphones from any mobile device,
such as a smartphone or tablet.
Using the app, you can manage Bluetooth connections, manage headphone seings,
choose your voice prompt language, and access new features through updates.
NOTE: If you’ve already created a Bose account for another Bose product, add the
headphones to your existing account (see the boom of page 15).
DOWNLOAD THE BOSE APP
1. On your mobile device, download the Bose app.
BOSE
2. Follow the app instructions.
ADD THE HEADPHONES TO AN EXISTING ACCOUNT
To add your Bose QuietComfort 45 headphones, open the Bose app and add
your headphones.
BOSE APP
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HEADPHONE CONTROLS
Power/Bluetooth
switch
Volume down
Action buon Multi-function buon
2.5 mm audio cable port
USB-C® port
Volume up
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HEADPHONE CONTROLS
POWER ON
On the right earcup, slide the Power/Bluetooth switch to the right.
A voice prompt announces the baery level, and the status light glows according to
the current charge level (see page 32).
Standby timer
The standby timer conserves the baery when the headphones are not being used.
To set up and customize the standby timer, use the Bose app.
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HEADPHONE CONTROLS
POWER OFF
Slide the Power/Bluetooth switch to the left.
NOTE: When the headphones are powered o, noise cancellation is disabled.
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HEADPHONE CONTROLS
HEADPHONE FUNCTIONS
The headphone controls are located on the back of the right earcup.
Media playback and volume
Volume up
Multi-function buon
Volume down
FUNCTION WHAT TO DO
Play/Pause Press the Multi-function buon.
Skip forward Double-press the Multi-function buon.
Skip backward Triple-press the Multi-function buon.
Volume up Press H.
Volume down Press z.
NOTES:
To quickly increase the volume, press and hold H.
To quickly decrease the volume, press and hold z.
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HEADPHONE CONTROLS
Phone calls
The Multi-function buon is located on the back of the right earcup. The microphone
is located near the front of the right earcup.
The Action buon is located on the back of the left earcup.
Action buon
Multi-function buon
Microphone
FUNCTION WHAT TO DO
Answer/End a call Press the Multi-function buon.
Decline an incoming call Press and hold the Multi-function buon for 1 second.
Answer a second incoming
call and put the current call
on hold
While on a call and a second incoming call is ringing,
press the Multi-function buon.
Decline a second incoming
call and stay on current call
While on a call and a second incoming call is ringing,
press and hold the Multi-function buon for 1 second.
Switch between two calls
While two calls are active, double-press the
Multi-function buon.
Create a conference call
While two calls are active, press and hold the
Multi-function buon for 3 seconds.
Mute/Unmute a call While on a call, double-press the Action buon.
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HEADPHONE CONTROLS
Action button
The Action buon allows you to quickly and easily switch between noise
cancelling modes.
The Action buon is located on the back of the left earcup.
Action buon
To switch between Quiet Mode and Aware Mode, press the Action buon.
For information about noise cancelling modes, see page 24.
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A shortcut enables you to quickly and easily access one of the following functions:
Access Spotify (see page 23)
Access baery level
NOTE: By default, accessing baery level is enabled.
USE YOUR SHORTCUT
Press and hold the Action buon.
CHANGE OR DISABLE YOUR SHORTCUT
To change or disable your shortcut, use the Bose app. You can access this option from
the main screen.
SHORTCUTS
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Spotify Tap is music to your ears, quite literally. Get the tunes playing with a
simple gesture.
NOTE: To use Spotify Tap, it must be set as your shortcut in the Bose app and the
Spotify app must be up to date.
1. Press and hold the Action buon to play a recommendation based on your
listening taste.
2. Press and hold the Action buon again for the next recommendation made just
for you.
SPOTIFY TAP
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Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio
performance. You can choose between two pre-configured noise cancelling modes
— Quiet or Aware — or create up to two of your own custom modes.
Quiet Mode allows you to block out distractions using the highest level of
noise cancellation.
Aware Mode provides full transparency and allows you to hear your surroundings
while enjoying your audio.
Choose your noise noise cancelling mode based on your listening preferences
and environment.
NOISE CANCELLING MODES
MODE DESCRIPTION
Quiet World-class noise cancellation with Bose-optimized audio.
Aware Hear your surroundings while enjoying your audio.
Custom
Custom noise control (noise cancellation or wind block)
based on your listening preferences and environment.
NOTE: You can create up to two custom modes using the
Bose app. To access this option, tap Modes on the
main screen.
NOTE: When powered on, the headphones default to the last mode you used.
CHANGE THE NOISE CANCELLING MODE
To change the noise cancelling mode, press the Action buon.
A voice prompt announces the selected noise cancelling mode.
TIP: You can also change the noise cancelling mode using the Bose app.
NOISE CANCELLATION
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VOICE CONTROL
ACCESS VOICE CONTROL
You can use the headphones to access voice control on your mobile device. To access
voice control, press and hold the Multi-function buon for 1 second.
The Multi-function buon is located on the back of the right earcup.
NOTE: You can’t access voice control while on a call.
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BLUETOOTH CONNECTIONS
CONNECT USING THE BLUETOOTH MENU ON YOUR
MOBILE DEVICE
You can store up to eight devices in the headphone device list, and the headphones
can be actively connected to two devices at a time. You can play audio from only one
device at a time.
NOTE: For the best experience, use the Bose app to set up and connect your mobile
device (see page 15).
1. Slide the Power/Bluetooth switch to the right l and hold for 3 seconds.
You hear “Ready to connect, and the status light blinks blue.
SPOTIFY TAP
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ENG
2. On your device, enable the Bluetooth feature.
NOTE: The Bluetooth feature is usually found in the Seings menu.
3. Select your headphones from the device list.
TIP: Look for the name you entered for your headphones in the Bose app.
If you didn’t name your headphones, the default name appears.
QuietComfort 45
Once connected, you hear “Connected to <device name>, and the status light
glows solid blue for 10 seconds.
BLUETOOTH CONNECTIONS
SPOTIFY TAP
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ENG
DISCONNECT A MOBILE DEVICE
To disconnect your mobile device, use the Bose app.
TIP: You can also use Bluetooth seings on your mobile device to disconnect your
device. Disabling the Bluetooth feature disconnects all other devices.
RECONNECT A MOBILE DEVICE
When powered on, the headphones try to reconnect with the two most
recently-connected devices.
NOTES:
The devices must be within range (30 ft or 9 m) and powered on.
Make sure the Bluetooth feature is enabled on your mobile device.
If the multi-point connection feature is disabled, the headphones try to reconnect
with the most recently-connected device.
CONNECT ANOTHER MOBILE DEVICE
The headphones can be actively connected to up to two devices at a time
(multi-point connection).
To connect another device, download the Bose app (see page 15) or use the
Bluetooth menu on your mobile device (see page 26).
NOTES:
You can only play audio from one device at a time.
To manage or disable the multi-point connection feature, use the Bose app.
You can access this option from the Seings menu.
Disabling the multi-point connection feature disconnects the second
connected device.
IDENTIFY CONNECTED MOBILE DEVICES
Slide the Power/Bluetooth switch to the right l and release to hear which device is
currently connected.
BLUETOOTH CONNECTIONS
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ENG
BLUETOOTH CONNECTIONS
SWITCH BETWEEN TWO CONNECTED MOBILE DEVICES
1. Pause audio on your first mobile device.
2. Play audio on your second mobile device.
The headphones switch to that mobile devices audio stream.
NOTE: Your headphones receive phone calls from both devices, regardless of
which device is playing audio.
RECONNECT A PREVIOUSLY CONNECTED DEVICE
1. Slide the Power/Bluetooth switch to the right l and release to hear which device
is connected.
2. Within 2 seconds, slide the Power/Bluetooth switch to the right l and release
again to connect to the next device in the headphone device list.
3. Repeat until you hear the correct device name.
You hear a tone that indicates when the device is connected.
4. Play audio on the connected mobile device.
NOTE: If two devices are already connected to the headphones, the
newly-connected device replaces the second device that was
previously connected.
CLEAR THE HEADPHONE DEVICE LIST
1. Slide the Power/Bluetooth switch to the right l and hold for 15 seconds, until you
hear “Bluetooth device list cleared. Ready to connect.
2. Delete your headphones from the Bluetooth list on your mobile devices.
All devices are cleared and the headphones are ready to connect.
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ENG
CONNECT THE AUDIO CABLE
Use the 2.5 mm to 3.5 mm cable to connect a non-wireless device or to continue
using the headphones if the baery is depleted.
1. Connect the cable into the 2.5 mm port on the left earcup.
2. Connect the other end of the cable into the 3.5 mm port on your device.
NOTE: You can use the headphones powered on or o when the the audio cable
is connected.
WIRED CONNECTIONS
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CHARGE THE HEADPHONES
1. Connect the small end of the USB cable into the USB-C port on the
right earcup.
2. Connect the other end into a USB wall charger.
NOTES:
When the headphones begin charging, the status light blinks white for 10 seconds.
When fully charged, the status light glows solid white.
The headphones don’t play while charging.
Charging time
Allow up to 2.5 hours to fully charge the headphones.
Hear the battery level
Each time you power on the headphones, a voice prompt announces the baery level.
When the headphone baery is low, you hear “Baery low, please charge now.
NOTE: To visually check the baery, see the status light l ocated on the right earcup.
For more information, see “Baery status” on page 32.
BATTERY
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ENG
The status light is located on the right earcup.
Headphone
status light
BLUETOOTH STATUS
Shows the Bluetooth connection status.
LIGHT ACTIVITY SYSTEM STATE
Blinking blue Ready to connect
Solid blue (10 seconds) Connected
BATTERY STATUS
Shows the baery level.
LIGHT ACTIVITY SYSTEM STATE
Solid white Medium to full charge
Solid amber Low charge
TIP: You can also check the baery level using the Bose app.
HEADPHONE STATUS
SPOTIFY TAP
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ENG
HEADPHONE STATUS
CHARGING STATUS
Shows the charging status.
LIGHT ACTIVITY SYSTEM STATE
Blinks white 2 times Charging begins
Solid amber Charging
Solid white Full charge
UPDATE AND ERROR STATUS
Shows the update or error status.
LIGHT ACTIVITY SYSTEM STATE
Fast blinking white (10 seconds) Updating software (via USB)
Slow blinking white (30 to 60 seconds) Updating software (wirelessly)
Blinking amber and white Error - contact Bose customer service
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ENG
CONNECT A BOSE SMART SPEAKER OR SOUNDBAR
Using SimpleSync™ technology, you can connect the headphones to a Bose Smart
Soundbar or Bose Smart Speaker for a personal listening experience.
Benefits
Use independent volume controls on each product to lower or mute your Bose
Smart Soundbar while keeping the headphones as loud as you like.
Hear your music clearly from the next room by connecting the headphones to your
Bose Smart Speaker.
NOTE: SimpleSync™ technology has a Bluetooth range of up to 30 ft (9 m). Walls and
construction materials can aect reception.
Compatible products
You can connect the headphones to any Bose Smart Speaker or Bose
Smart Soundbar.
Popular compatible products include:
Bose Smart Soundbar 700/Bose Soundbar 700
Bose Soundbar 500
Bose Smart Speaker 500/Bose Home Speaker 500
Bose Home Speaker 300
Bose Portable Smart Speaker/Bose Portable Home Speaker
New products are added periodically. For a complete list and more information,
visit:
worldwide.Bose.com/Support/Groupsworldwide.Bose.com/Support/Groups
Connect using the Bose app
1. On the headphones, slide the Power/Bluetooth switch to the right l and hold for
3 seconds.
You hear “Ready to connect another device,” and the status light blinks blue.
2. Use the Bose app to connect the headphones to a compatible Bose product.
For more information, visit: worldwide.Bose.com/Support/Groupsworldwide.Bose.com/Support/Groups
NOTES:
Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker.
You can connect the headphones to only one product at a time.
CONNECT BOSE PRODUCTS
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ENG
RECONNECT TO A BOSE SMART SPEAKER OR SOUNDBAR
Use the Bose app to reconnect the headphones to a previously-connected
compatible Bose product. For more information, visit:
support.Bose.com/Groupssupport.Bose.com/Groups
NOTES:
Your soundbar or speaker must be within range (30 ft or 9 m) and powered on.
If the headphones don’t reconnect, see “Headphones don’t reconnect to a
previously-connected Bose Smart Soundbar or Speaker” on page 41.
CONNECT BOSE PRODUCTS
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ENG
STORE THE HEADPHONES
The earcups rotate for easy, convenient storage. Place the headphones flat into
the case.
1. Rotate both earcups inward so they lay flat.
Left earcup Right earcup
2. Fold the left earcup up toward the headband.
NOTES:
Make sure to power o the headphones when not in use.
Before storing the headphones for more than a few months, make sure the baery
is fully charged.
CARE AND MAINTENANCE
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ENG
CARE AND MAINTENANCE
CLEAN THE HEADPHONES
Wipe the outside surfaces with a soft, dry cloth.
Don’t allow moisture to get inside the earcups.
REPLACEMENT PARTS AND ACCESSORIES
Replacement parts and accessories can be ordered through Bose customer service.
Visit:
worldwide.Bose.com/Support/QC45worldwide.Bose.com/Support/QC45
LIMITED WARRANTY
Your headphones are covered by a limited warranty. Visit our website at
global.Bose.com/warrantyglobal.Bose.com/warranty for details of the limited warranty.
To register your product, visit
global.Bose.com/registerglobal.Bose.com/register for instructions. Failure to
register will not aect your limited warranty rights.
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ENG
CARE AND MAINTENANCE
SERIAL NUMBER LOCATION
The serial number is located inside the right earcup under the scrim. The scrim is the
inner screen that covers and protects the components inside the earcup.
To view the serial number, grab the scrim at the top edge and gently peel it away.
CAUTION: Be careful not to press down on or remove any other components inside
the earcup as this could damage the headphones.
S/N: 011001000100010AE
S/N: 011001000100010AE
Scrim
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ENG
TROUBLESHOOTING
TRY THESE SOLUTIONS FIRST
If you experience problems with your headphones:
Check the state of the status light (see page 32).
Charge the baery (see page 31).
Increase the volume on your headphones, mobile device, and music app.
Try connecting another mobile device (see page 28).
If you could not resolve your issue, see the table below to identify symptoms and
solutions to common problems. If you are unable to resolve your issue, contact
Bose customer service.
Visit:
worldwide.Bose.com/contactworldwide.Bose.com/contact
OTHER SOLUTIONS
SYMPTOM SOLUTION
Headphones don’t
power on
Charge the baery.
Headphones don’t
connect with your
mobile device
Disconnect the back-up audio cable.
Disconnect the USB charging cable.
On your mobile device:
Disable the Bluetooth feature and then re-enable.
Delete your Bose QuietComfort 45 headphones from the
Bluetooth list on your device. Connect again.
Move your mobile device closer to the headphones and away
from any interference or obstructions.
Visit
worldwide.Bose.com/Support/QC45worldwide.Bose.com/Support/QC45 to see how-to videos.
Clear the connected devices list (see page 29) and
connect again.
Battery won’t charge
Secure the ends of the USB charging cable.
Try another charging source.
If your headphones have been exposed to high or low
temperatures, let the headphones return to room temperature
and try charging again.
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ENG
TROUBLESHOOTING
SYMPTOM SOLUTION
No sound
Power on the headphones and charge the baery.
Check the state of the status light (see page 32).
Slide the Power/Bluetooth switch to the right and release to hear
the connected device. Make sure you are using the
correct device.
Move your mobile device closer to the headphones and away
from any interference or obstructions.
Use a dierent music source.
If two mobile devices are connected, pause your other
device first.
If two mobile devices are connected, move the devices within
range of the headphones (30 ft or 9 m).
Try a locally stored music or video file on your mobile device.
Poor sound quality
If in a windy environment, create a custom mode with wind
blocking enabled in the Bose app. To access this option, tap
Modes on the main screen (page 24)
Use a dierent music source.
Connect another mobile device (see page 28).
Disconnect the second device.
Move your mobile device closer to the headphones and away
from any interference or obstructions.
Try a locally stored music or video file on your mobile device.
No sound from a device
connected by the
back-up audio cable
Secure the ends of the back-up audio cable.
Increase the volume on your headphones, your mobile device
and music source.
Connect another device (see page 28).
Poor sound quality from
a device connected by
audio cable
Secure the ends of the back-up audio cable.
Connect another device (see page 28).
Action button doesn’t
change the noise
cancelling mode
Make sure your headphones are powered on.
Use the Bose app to change the noise cancelling mode.
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ENG
TROUBLESHOOTING
SYMPTOM SOLUTION
Headphones don’t
connect to a Bose
Smart Soundbar
or Speaker
Slide and hold the Power/Bluetooth buon until you hear “Ready
to connect another device,” and the Bluetooth light blinks blue.
Make sure that the headphones are within 30 ft (9 m) of your
soundbar or speaker.
Headphones don’t
reconnect to a
previously-connected
Bose Smart Soundbar
or Speaker
On the headphones, slide the Power/Bluetooth switch to the
right and hold for 3 seconds until you hear “Ready to connect”
and the status light blinks blue. Use the Bose app to connect the
headphones to a compatible Bose product. For more
information, visit: support.Bose.com/Groupssupport.Bose.com/Groups
Delayed audio when
connected to a Bose
Smart Soundbar
or Speaker
Download the Bose app and run available software updates.
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ENG
TROUBLESHOOTING
A restore to factory seings can clear all seings and return the headphones to their
original out-of-box state. After, the headphones can be configured as if they were
being set up for the first time.
Restoring to factory seings is only recommended if you are having issues with the
headphones, or you have been instructed to do so by Bose customer service.
RESTORE THE HEADPHONES TO FACTORY SETTINGS
1. Remove the headphones from the Bluetooth list on your device.
2. Remove the headphones from your Bose account using the Bose app.
NOTE: For more information about how to remove the headphones from your
Bose account using the Bose app, visit:
worldwide.Bose.com/Support/QC45worldwide.Bose.com/Support/QC45
3. Slide the Power/Bluetooth switch to the right l and hold. At the same time,
press and hold the Action buon for 30 seconds.
The LED indicator blinks white. After 30 seconds, the LED indicator blinks amber
to indicate factory seings are being restored (2 to 3 seconds).
4. When the rest is complete, the LED indicator slowly blinks blue. The headphones
are now in their original out-of-box state.
©2024 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA
AM869288-0010 Rev. 02