n Add to your vCenter license inventory new license keys from Customer Connect, and
their details. You must perform this operation manually. To select license keys to add to
your vCenter license inventory, follow the prompts in Synchronize Licenses wizard. See
Synchronize Licenses.
Note Some of the license keys that you add might be replacement keys for inactive keys
that are currently in your vCenter license inventory. An inactive key is a key that is combined,
divided, upgraded, or downgraded. To complete the replacement of inactive license keys
with new license keys from Customer Connect, you must manually remove the inactive keys.
For information about removing inactive license keys, see Remove License Keys That Have
Been Combined, Divided, Upgraded, or Downgraded.
Other license keys that you add on the Add license keys page of the wizard might be
upgrade keys for some old license keys in your vCenter license inventory. To complete the
upgrade process of old keys in your vCenter license inventory with new keys from Customer
Connect, you must manually remove the inactive keys. For information about completing the
license key upgrade process, see Upgrade License Keys in Your vCenter License Inventory.
n View license keys in your vCenter license inventory that have been combined, split,
upgraded, or downgraded in Customer Connect. To view the keys that have been combined,
split, upgraded, or downgraded, download the generated recommendation report at the end
of the Synchronize Licenses wizard.
n Upgrade the keys in your vCenter license inventory that have upgrade keys available in
Customer Connect. To view what keys in your vCenter license inventory have upgrade keys
available in Customer Connect, download the generated recommendation report at the end
of the Synchronize Licenses wizard.
Using CSV Files
If you want to preview the data in a .CSV file before you import the file to vSphere, make a copy
of the .csv file. Do not open the original file in Microsoft Excel as this action might change the
data formats of certain cells, which might cause issues in future releases.
If you attempt to import a .csv file that you first open in another program, the Synchronize
Licenses wizard displays a warning that the file you use is not in the correct format, and that
some of the data might not be available in vSphere.
Even if you successfully import the .csv file after you reformat it, the reformatting might corrupt
the data, which might cause the last page of the wizard suggest some invalid actions.
Example: Incorrect Use of a CSV File
You export the correct report in Customer Connect and generate the correct .csv file. To view
the information more clearly, you open the .csv file in Microsoft Excel and reformat dates
and numbers, such as the contract start and end date, the order date, the order quantity. For
instance, you change the formatting of the date from 11.10.2015 to 10/11/15, which might
cause the UI to display missing data for some of the columns of the .csv file.
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