Updated October 12, 2016
SANDALS RESORTS AND BEACHES RESORTS
Code of Conduct for Travel Agents
Sandals and Beaches have instituted this “Travel Agent Code of Conduct” to continue to maintain the professionalism of
all travel agents when visiting our resorts.
Travel Agents are requested to abide by this “Travel Agent Code of Conduct” when visiting the resorts for any of the
following visits including but not limited to “Sell N Go”, travel agent discounted rates, FAM trips, Day Passes or on
independent resort tours:
Travel Agent identification (IATA cards only) must be presented upon check-in. Failure to provide a valid IATA
card will result in the full rate being applied and required upon check-in.
No soliciting of guests on resort property to change future booking to your agency or to another resort or
destination.
No soliciting of travel agents, guests or employees to join MLM (Multi-Level Marketing Schemes).
No soliciting of travel agents, guests or employees to join another travel agency.
Do not attempt to connect via social media with guests you meet while on property.
Maintain professionalism at all times and adhere to appointment times as stated.
Dress appropriately – Follow the established dress codes at resort restaurants.
Promotional items which display your agency name, logo or contact information may not be worn or distributed
to guests or staff. This includes but is not limited to badges, buttons, shirts, bags, pens, business cards, etc.
The discounted rate on which you are traveling must remain confidential and should not be discussed when
speaking with full-revenue guests on resort property. Under no circumstances should you mention you are a
travel professional or discuss the cost of your trip.
Agent room assignments are confirmed based on availability at time of check-in, while taking agent status into
consideration. We do our best to give our agent partners the best rooms available at time of check-in. Do not
request a room upgrade while at the resort.
There will be times when you are permitted to bring a companion who is not an agent; your companion is
expected to maintain the same level of professionalism.
I AGREE TO ABIDE BY THE GUIDELINES OF THIS TRAVEL AGENT CODE OF CONDUCT. FOR ANY BREACH
OF THESE GUIDELINES, UNIQUE TRAVEL CORP RESERVES THE RIGHT TO SUSPEND FUTURE EVENT
ATTENDANCE PRIVILEGES & I, THE TRAVEL AGENT, WILL BE CHARGED THE PREVAILING NIGHTLY RATE
FOR THE DURATION OF THE ENTIRE TRIP. THE DURATION OF THE SUSPENSION SHALL BE AT THE SOLE
DISCRETION OF UNIQUE TRAVEL CORP. IN ADDITION, MY TRAVEL AGENCY MAY BE TERMINATED AS
AN AUTHORIZED SELLER OF SANDALS AND BEACHES RESORTS.
AGENCY NAME: __ __________________________________________ ___________
AGENT NAME: _____________ ________________________________ __________
IATA #: ______________________________________________ _________
EVENT: _______________________________________________ ________
RESORT: __________________________________________ _____________
TRAVEL DATE: _____________________________________________ __________
SIGNATURE: _____________________________ ____ ______ DATE: __ ________